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Comfort Suites Austin NW Lakeline

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Comfort Suites Austin NW Lakeline

Exterior
Outdoor pool, pool loungers
Lobby
Premium bedding, in-room safe, desk, soundproofing
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Room service
  • Pool
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
13681 N. US Hwy 183, Austin, TX, 78750
  • Austin Aquarium
    ‪14 min walk‬
  • Lakeline Mall
    ‪3 min drive‬
  • Main Event Entertainment
    ‪4 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, soundproofing

Suite, 2 Queen Beds

  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, Multiple Beds, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Lobby

Hampton Inn & Suites Austin Cedar Park-Lakeline

Pool
Hot tub
Breakfast included
Pet-friendly
4.4 out of 5, Excellent, (1008)
The price is €115
for 1 room
includes taxes & fees
7 Feb - 8 Feb
Hampton Inn & Suites Austin Cedar Park-Lakeline

About this property

Comfort Suites Austin NW Lakeline

Suburban Austin hotel in Pond Springs with free breakfast
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business centre, a complimentary children's club and Access to hot tub are on-site.
Comfort Suites Austin NW Lakeline offers 65 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Comfort Suites Austin NW Lakeline, you'll be within walking distance of Main Event Entertainment. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a free children's club, dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • 11 minutes by car from Lake Travis and 13 minutes from Lake Austin
Comfort Suites Austin NW Lakeline offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 441 square feet (41 square metres) and includes conference space. Comfort Suites Austin NW Lakeline also features a complimentary children's club, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Austin hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:30 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Free children's club
  • Outdoor pool
  • Spa tub

Family friendly

  • Free children's club
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 441 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Comfort Suites Austin NW Lakeline.

Property is also known as

Comfort Suites Lakeline
Comfort Suites Lakeline Hotel
Comfort Suites Lakeline Hotel Northwest
Comfort Suites Northwest Lakeline
Comfort Suites Nw Lakeline Hotel Austin
Comfort Suites NW Lakeline Hotel
Comfort Suites NW Lakeline Austin
Comfort Suites NW Lakeline
Comfort Suites Austin NW Lakeline Hotel
Comfort Suites Austin NW Lakeline Austin
Comfort Suites Austin NW Lakeline Hotel Austin

Comfort Suites Austin NW Lakeline Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 466 out of 1001 reviews" "
Rating 8 - Good. 288 out of 1001 reviews" "
Rating 6 - Okay. 102 out of 1001 reviews" "
Rating 4 - Poor. 65 out of 1001 reviews" "
Rating 2 - Terrible. 80 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Saida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is place is not very clean, greasy old carpet stains , bed sheets had some old greasy stains
Stayed 2 nights in Oct 2024

4/10 Poor

Priscilla

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Disappointed
The property was highly rated, but was disappointing. Floor was not vacuumed, trash and bugs were everywhere. The tub was stained. The phone, lamps and furniture was dirty. The fridge and microwave were clean.
Stayed 1 night in Oct 2024

10/10 Excellent

E. Joseph

Stayed 1 night in Oct 2024

10/10 Excellent

Genaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a little work
Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Krystan

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property smelt like smoke and our room had a musty smell. The breakfast was disgusting and only had 1 type of juice available not even water so I had to buy drinks and got charged twice for it. The bathtub had brown on the bottom like it wasn’t properly cleaned. I also got bit by bugs in my bed.
Stayed 1 night in Oct 2024

8/10 Good

ChingPing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. The only shortcoming for me is their limited breakfast options
Stayed 2 nights in Sep 2024

2/10 Terrible

Cherlyn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we got was disgusting. There was mildew on the comforter. Multiple other stains. I don't know if it was food or feces. We booked a room for 5 people and they only had 2 towels and said the hotel was out of towels. There were bugs on the floor, beer bottle caps and hair everywhere. It was just a disgusting room and they would not offer us another one. I would never stay here again!!
Stayed 1 night in Sep 2024

4/10 Poor

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

roberto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet didnt flush correctly and shower head did not work, was slashing water everywhere.
Stayed 1 night in Aug 2024

6/10 Okay

Volkan

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Brian

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Hotel is in a terrible area. Lots of narcotic activity and the hotel is dirty, dark and disgusting.
Stayed 3 nights in Aug 2024

6/10 Okay

Christal

Travelled with partner
Liked: Staff & service
We stayed at this property a couple of years ago and it was great. So we rebooked for this trip. There must have been a change in ownership/management. The property has a very strong smell all throughout. We had to request a room change as soon as we checked in due to a small swarm of black flies/gnats in the room. New room didn’t have any thankfully. Both rooms need some basic upkeep done (paint, deep cleaning). The bed was comfortable. Didn’t partake in the breakfast due to the strong smell. Room served its purpose but probably won’t be back.
Stayed 6 nights in Aug 2024

4/10 Poor

Victoria

Liked: Room comfort
Disliked: Staff & service
Look elsewhere if you want friendly staff.
Night staff was rude, couldn't find out reservation even after explaining that it was from the prior day since we didn't make it to our hotel until 3am because of travel. When we went to check out there was no one at the desk and took them 10 minutes to show up. Elevator sounded more like a hellavator and could possibly give out at anytime. Beds were comfortable enough, walls in the bathroom were dirty and looked like parts were starting to fall apart.
Stayed 1 night in Aug 2024

8/10 Good

Priya

Stayed 3 nights in Aug 2024

10/10 Excellent

Kemario

Stayed 2 nights in Aug 2024

8/10 Good

Md Murad Hossai, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked: very clean; there was a separate sink and nice couch inside the room. Furniture and amenities are well maintained. I disliked: Very slow internet service and bad breakfast menu [only pork sausage, scrambled egg and other minor items].
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela D

Stayed 1 night in Aug 2024

10/10 Excellent

Ted

Liked: Cleanliness, amenities, property conditions & facilities
Love Austin
Stayed 2 nights in Aug 2024

4/10 Poor

Katrice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard NO for me!
The first room (119) was a hell to the no! The carpet reeked of musk and the tub was dirty! Got transferred to 120 (after having to go outside and get the desk clerk) which was a little better. The toilet seat was missing a screw, so you can imagine how frustrating it is to have the seat move on you. No ice…and to add insult to injury, we were told we could not have extra towels Saturday night! I went to front desk the next morning and was only given two large towels. Asked the room attendant for 4 face towels and she handed me two. I don’t know about most but I don’t use the same towel for my body as I do my face! Extra towels were also needed to stand on while showering. Stains on the bedding and 1999 gnats in the room. A hard no for me, I do NOT recommend. My boyfriend was born and raised in Houston, 5th Ward to be exact and even he had things to say…now that says a lot! Having an option to watch any type of streaming channel would have been a plus…tv’s extremely outdated.
Stayed 2 nights in Aug 2024

4/10 Poor

Ginger

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room did not smell fresh. Bottom of tub was very stained. AC did not cool properly. My son’s room had a pull out sofa that had red stains on it so they all had to sleep in one bed. Will not be back.
Stayed 1 night in Aug 2024

6/10 Okay

Marcus

Disliked: Cleanliness
Sure, here's a polished version of your hotel review: --- We stayed at this hotel for two nights. Upon arrival, I immediately noticed a lingering cigarette smell and a slightly humid atmosphere. By nighttime, the smell seemed to lessen, or perhaps I just got used to it. Despite these issues, we all slept well and found our stay to be satisfactory overall. However, there were some notable drawbacks. The bathtub was very dirty, which deterred us from using it for showers. Additionally, room service did not replace our towels or make the couch bed during our outing. While the $80 per night rate was affordable, it was evident in the level of cleanliness and service provided. In summary, although we managed to get good rest, if cleanliness is a priority for you, I would recommend looking elsewhere.
Stayed 2 nights in Jul 2024

2/10 Terrible

Daiveon

Disliked: Cleanliness, property conditions & facilities
Eww
Stayed 2 nights in Jul 2024