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Holiday Inn Basingstoke, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Basingstoke, an IHG Hotel

Standard Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
Breakfast, lunch, dinner served; British cuisine
Exterior
Breakfast, lunch, dinner served; British cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Grove Road, Basingstoke, England, RG21 3EE
  • Willis Museum
    16 min walk
  • Wote Street Willy
    18 min walk
  • Viables Crafts Centre
    18 min walk
  • London (LHR-Heathrow)
    39 min drive

Room options

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds (1 Queen Bed & 2 Twin Beds)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room, Multiple Beds (1 Queen Bed & 2 Twin Beds)

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds

Similar properties

Front of property

Red Lion Hotel

Parking included
Free WiFi
Restaurant
Breakfast available
4.1 out of 5, Very good, (876)
The price is €87
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Red Lion Hotel

About this property

Holiday Inn Basingstoke, an IHG Hotel

Suburban hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a conference centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site.
Holiday Inn Basingstoke, an IHG Hotel offers 86 air-conditioned accommodations with a safe and a hairdryer. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Basingstoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Basingstoke, an IHG Hotel. During your stay, you'll be within walking distance of Festival Place. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Open Lobby
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from The Anvil and a few minutes from Basingstoke Leisure Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 807 square feet (75 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Basingstoke, an IHG Hotel. Self parking is free.

This 4-star Basingstoke hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Open Lobby – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Reservations are required.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Open Lobby

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (807 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.95 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GB 207421736
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind, solar and geothermal energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basingstoke Holiday Inn
Holiday Inn Basingstoke
Holiday Inn Hotel Basingstoke
Holiday Inn Basingstoke Hampshire
Holiday Inn Basingstoke Hotel Basingstoke
Holiday Inn Basingstoke Hotel
Holiday Inn Basingstoke
Holiday Basingstoke, An Ihg
Holiday Inn Basingstoke an IHG Hotel
Holiday Inn Basingstoke, an IHG Hotel Hotel
Holiday Inn Basingstoke, an IHG Hotel Basingstoke
Holiday Inn Basingstoke, an IHG Hotel Hotel Basingstoke

Holiday Inn Basingstoke, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 209 out of 496 reviews" "
Rating 8 - Good. 172 out of 496 reviews" "
Rating 6 - Okay. 70 out of 496 reviews" "
Rating 4 - Poor. 28 out of 496 reviews" "
Rating 2 - Terrible. 17 out of 496 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

The staff were unfailingly helpful and pleasant. The room was clean and comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant staff were especially helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Carolyne

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel which was ideally located for our trip.
Stayed 2 nights in Aug 2024

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for overnight stay, easy to find. Clean and comfy. No issues
Stayed 1 night in Aug 2024

10/10 Excellent

Gemma

Stayed 3 nights in May 2024

10/10 Excellent

Fazl e

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a brilliant 2 night stay here. The staff were very welcoming and accommodating especially Alex who went out of his way to cater for our needs. He was kind and compassionate. Also, Sikandar made sure we had a smooth stay :)
Stayed 2 nights in Jul 2024

10/10 Excellent

Henk

Liked: Cleanliness, staff & service, property conditions & facilities
know rhe hotel for years being reliable
Stayed 1 night in Jul 2024

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities
Having a Lounge area where you can relax and have a drink,,very good,
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times before but on this occasion, my stay was ruined by firstly an “elephant” like person in the room above mine who stomped around loudly until the early hours of the night, which was then topped off by the staff who decided to use the fire exit next to my room to have a smoke and the loudest chat whilst coming in and out slamming the door each time, reported to reception who could only apologise.
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good stay, staff were vey helpful and polite and made the room extra special for my friends birthdays 😊
Stayed 2 nights in Jul 2024

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick friendly check in, just what was needed after a long drive
Stayed 1 night in Jul 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Dean

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Not one clean table for breakfast
Room was comfortable and well appointed, there was a cheese biscuit on the floor when we got there, this was still there when we left even though cleaners came in on 2nd day, so cleaning not up to scratch. 1st breakfast experience was so bad we cancelled 2nd day. We arrived to see one table of 4 in use and every other table was dirty, we found the least dirty one and cleared it ourselves, no teaspoons, tea plates, bread, we were there 30 mins 2 other people came in and had to clear own tables, awful experience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
A particularly helpful welcome to an early check in before heading for a function. A comfortable and clean hotel with an excellent breakfast. The only negative is that the hotel, which I have been using for the last 5 years, is showing signs of age - probably ready for an. overhaul. Still very recommendable.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Worst night sleep I’ve ever experienced!
On arrival and after booking a double bed, we were informed that only single beds were available, eventually and after complaining we were put in an accessible room with double bed! Reception staff were not polite and didn’t even tell us where the room was! Extremely noisy room, fire alarm went off at 1:30am with lots of noise for the following 30 mins, room above constantly walking around and banging. Took ages to find a member of staff, informed them about alarm and noise but seamed nothing was done, noise above restarted at 6am! In all, one of the worst nights sleep I’ve ever experienced at a hotel, staff didn’t seam to give a damn? Holiday inns are generally ok but would not stay at this particular hotel again, especially after this experience.
Stayed 1 night in Jun 2024

4/10 Poor

Ash

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Sound leakage and smelly shower curtain
You have a sign saying i should inform staff if im not having a 10/10 experience, i did this twice and in both onstances there was nothing the staff did to either resolve my issue, or to compensate me for the issue
Stayed 2 nights in Jun 2024

2/10 Terrible

Huda, Bellport

Disliked: Cleanliness, staff & service, property conditions & facilities
My experience was terrible. They were not clean. They were not nice. They were not accommodating. The whole experience was terrible and I would never look back. They were not helpful when I needed help all in all it was just a very bad experience. They were rude.
Stayed 5 nights in Jun 2024

4/10 Poor

SKYE

Travelled with family
Disliked: Cleanliness, staff & service, amenities
It is a property that is good for an overnight stay as has reception open 24/7 and is close to freeway.
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Stayed 1 night in May 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
We chose this area as it’s close to Heathrow and the perfect launching place for our touring holiday in England. This Holiday Inn is clean and comfortable and the staff are very friendly. On arrival we grabbed a snack in the bar before retiring for the night. Breakfast in the morning was a full English breakfast to help us start the day. Car park is included and there were plenty of spots. Ask for a ground floor room if you don’t want to lug suitcases up the stairs! Good linen in the room with everything you need at hand. No USB charging in the room but plenty in the common area.
Stayed 1 night in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Mirali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024