Hampton Inn Batavia

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Dates

December 2024

January 2025

In-room safe, iron/ironing board, free WiFi, bed sheets

Indoor pool, open 6:30 AM to 10 PM, pool loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool

Gym

Breakfast included

Pet-friendly

Laundry

Housekeeping

Explore the area

4360 Commerce Dr, Batavia, NY, 14020

Palm Island Indoor Waterpark
20 min walk
Batavia Downs Casino
3 min drive
Holland Land Office Museum
4 min drive
Rochester, NY (ROC-Greater Rochester Intl.)
36 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking

Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

Sleeps 3
1 King Bed

One King Bed, Non-Smoking

Sleeps 3
1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

Sleeps 4
2 Queen Beds

Two queen beds non smoking

Sleeps 4
2 Queen Beds

One king bed non smoking

Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Non Smoking

Sleeps 3
1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

Sleeps 4
2 Queen Beds

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

10 Dec - 11 Dec

About this property

Hotel in Batavia with free breakfast and fitness centre

Along with an indoor pool, this hotel has a fitness centre and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.

Hampton Inn Batavia offers 59 air-conditioned accommodations with a safe and free newspapers. Televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Our customers tell us that they enjoy the helpful staff at Hampton Inn Batavia. During your stay, you'll be within walking distance of Palm Island Indoor Waterpark. Free breakfast, free WiFi in public areas and free self-parking are available.

Free breakfast offered
Free WiFi and wired Internet
Free self-parking
Take a swim in the indoor pool
Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
On-site recreation includes a gym
Guests speak favourably about the overall condition of the property and the helpful staff
Just a 2-minute drive from Palm Island Indoor Waterpark and a few minutes from Batavia Downs Casino
Cats and dogs welcome for a fee

Hampton Inn Batavia offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served. Hampton Inn Batavia also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Batavia hotel.

Guests are served a free breakfast.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
RV/bus/lorry parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free breakfast available
Coffee and tea in common areas

Family friendly

In-room refrigerator
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

24-hour business centre

Outdoors

Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

1 building
3 floors
Banquet hall
Built in 2004
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided

Bathroom

Hair dryer
Private bathroom
Towels provided

Entertainment

25-inch TV with premium cable channels

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning
Free daily newspapers
Free local calls
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation (varies based on length of stay)
Only dogs and cats are allowed

Children and extra beds

Children are welcome.

Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 75 per accommodation (varies based on length of stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 6:30 AM to 10 PM
Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Batavia Hampton Inn

Hampton Inn Batavia

Hampton Inn Hotel Batavia

Hampton Inn Batavia Hotel Batavia

Hampton Inn Batavia Hotel

Batavia Hampton Inn

Hampton Inn Batavia Hotel

Hampton Inn Batavia Batavia

Hampton Inn Batavia Hotel Batavia

Hampton Inn Batavia Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

10/10 Excellent

Russell

Travelled with family, Business traveller

25 Aug 2024

Liked: Amenities, property conditions & facilities

Needs some updates especially new carpet but it was fine other than that

Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

4/10 Poor

Scott

17 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Sent us to a room that was already occupied and then housekeeping walked into our room without a knock and before check-out time the next morning. Crumbs and debris on the carpet in the room….

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

12 Aug 2024

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

Meh!

The hotel was nice and the service adequate. The shower did not drain properly so we stood in water over our ankles while showering. When we checked out we reported the issue and received only a "I'll report it to maintenance" response. No apology or concern for how we felt about it. For $230 we expected more.

Stayed 1 night in Aug 2024

8/10 Good

DIANE

8 Aug 2024

Stayed 1 night in Jul 2024

4/10 Poor

Melissa

Travelled with family and small children

6 Aug 2024

Disliked: Amenities, property conditions & facilities

The pool was closed no notice, the room smelled of mildew, the carpet was dirty, bed was horrible, breakfast was under cooked. When asking a question regarding times for breakfast at the front desk they had no idea what time it was open till.

Stayed 2 nights in Aug 2024

2/10 Terrible

Faraz

Travelled with family

6 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disrespectful and Rude staff.

Please read me carefully because you are going to choose to stay here. Their staff is terrible, rude and disrespectful. First contact was receptionist and she was not happy to see us. She rudely checked us in and seems like don’t like her job. Rooms were smelly and bathrooms has roaches. The entire staff of the hotel was very disturbed to see colour of skin. I feel the staff was raciest and pathetic. The pool was broken and in used for guest and no safety concerns. I don’t recommend this place to anyone. Don’t go here with your kids they will be very disappointed and have worst experience of their life because this place and people who work here.

Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Travelled with family and small children

30 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly staff. The rooms and beds were clean, breakfast was hot - would definitely stay there again.

Stayed 1 night in Jul 2024

6/10 Okay

Donna

28 Jul 2024

Liked: Cleanliness

Stayed 1 night in Jul 2024

8/10 Good

James, Webster

Travelled with partner

28 Jul 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Property is old and needs updating

Stayed 1 night in Jul 2024

4/10 Poor

Nancy

26 Jul 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The bathroom had mold in the shower corners and handles the carpet was a bit sketchy. The breakfast was delicious and it was very quiet. I wished I would have brought my Clorox bleach spray to get those spots. We only got two towels and they were very old.

Stayed 1 night in Jul 2024

10/10 Excellent

Kathy

Travelled with family

22 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, very friendly helpful staff.

Stayed 2 nights in Jul 2024

10/10 Excellent

Vladimir

19 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Clean , polite staff

Stayed 1 night in Jul 2024

2/10 Terrible

Ricky

Travelled with partner

17 Jul 2024

Disliked: Staff & service, amenities, property conditions & facilities

We were awoken at 11:30pm when someone was trying to enter our room. Followed by a phone call wanting to know who I was and what our room number was. They said we weren't in the system. Followed by a second phone call wanting to know if we were part of the national grid. Then a third call, by now it was midnight saying that I had to come to the desk with ID and a confirmation number which I had already provided at check in. When I went to the desk they took my info and finally found or reservation saying it had been canceled. We were checked into our room sleeping. How could it be canceled. Then they said it was canceled because my card had been declined. Well, my card was not declined. Expedia took my payment off my card then when they went to pay the hotel the card they used was declined not mine. The desk clerk said she would call expedia and straighten things out and for me to go get some sleep. Im sure this could have waited until the morning to be handled. This was a very unpleasent stay to say the least and will not use expedia or stay at a Hampton again.

Stayed 1 night in Jul 2024

6/10 Okay

Douglas

Travelled with family

14 Jul 2024

The room was expensive. I booked it because they had an indoor pool. After we arrived, they shut the pool down due to some mechanical issue. The property overall was not up to the normal Hampton standards. Was a bit older and somewhat less clean.

Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with group

14 Jul 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

JUNMAR A SALES

Travelled with family

10 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Stayed 1 night in Jul 2024

6/10 Okay

Donna

10 Jul 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Our toilets were slow running we were afraid they were going to run out all over. The water in the shower was hard to figure out and never fully transferred to full shower. The bottles of conditioner and body lotion were empty and we had 3 adults in the room and only 2 bath towels. The breakfast was the same as it is in any other hotel nothing stood out and we ended up wasting more than we ate. The staff was kind and friendly and the rooms were clean. The pool area was nice however the gym area was closed for an unspecified reason. It was ok for a one night quick stay after a long day at 6 Flags.

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family

9 Jul 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

A Refund Would Be Great

During our roadtrip we unexpectedly had to stop for the night due to weather. We booked this hotel solely on the fact that we couldn’t find any availability for the night in Buffalo. The reviews were very misleading and we were not entirely satisfied. The room had a smell that was a mixture of mildew and smoke and the carpets and furniture were stained. It also appears that the hotel has a known infestation of pill bugs and we were really not happy with the bugs even if they are harmless. The breakfast service was supposed to begin at 6am and at 6:30 the coffee was the only thing available, and they didn’t even have cream or anything out for it yet. I can’t believe we spent $270 for less than twelve hours, I really wish Hotels.com gave reimbursements especially when their posted ratings are deceptive.

Stayed 1 night in Jul 2024

10/10 Excellent

Paola

8 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

6/10 Okay

Kathleen, Rochester

7 Jul 2024

Disliked: Property conditions & facilities

Stayed 1 night in Jun 2024

4/10 Poor

Susan

Travelled with family

7 Jul 2024

Disliked: Staff & service, property conditions & facilities

Electrical wires hanging by pool door entrance, elevator electrical encasement is cracked, fire light is broken, slight shuttering sound occasionally heard while riding elevator. Overall safety is questionable. Inside lobby air conditioner is turned off during the day but is on at night only when the owner is working, had to ask for pool towels, continued non replenishment. Bug infestation sign posted by owner rollie pin bugs? As if this problem is acceptable at all. Owner states her children/relatives play with them and that's supposed to make this ok. Very unbecoming a Hilton brand!

Stayed 1 night in Jul 2024

2/10 Terrible

Shelby

Travelled with family and small children

6 Jul 2024

Disliked: Cleanliness, amenities, property conditions & facilities

There was red mold in the shower, unclean linen, and the air conditioning did not work well in the main part of the hotel.

Stayed 2 nights in Jul 2024

10/10 Excellent

Janna

Travelled with family

2 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’ll Be Back!

We pass through Batavia, NY a couple times a year on our way back from visiting our son and his family in Vermont. We have always stayed at the Wyndham La Quinta but for some unknown reason their rates had doubled? This Hampton Inn was by far better and reasonably priced.

Stayed 1 night in Jun 2024