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Holiday Inn Express Hotel & Suites Batavia - Darien Lake, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express Hotel & Suites Batavia - Darien Lake, an IHG Hotel

Exterior
Indoor pool
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Free buffet breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
4356 Commerce Dr, Batavia, NY, 14020
  • Palm Island Indoor Waterpark
    ‪19 min walk‬
  • Batavia Downs Casino
    ‪3 min drive‬
  • Holland Land Office Museum
    ‪4 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible (Communications)

In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel & Suites Batavia - Darien Lake, an IHG Hotel

Hotel with free breakfast, near Batavia Downs Casino
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express Hotel & Suites Batavia - Darien Lake, an IHG Hotel offers 72 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels.

This Batavia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, an IHG Hotel, you'll be within walking distance of Batavia Downs Casino. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Batavia Downs Casino and 6 minutes from Dwyer Stadium
Holiday Inn Express Hotel & Suites Batavia - Darien Lake, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1625 square feet (151 square metres) and includes conference space. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Batavia - Darien Lake, an IHG Hotel. Free self parking is available.

This Batavia hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,625 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property doesn't offer after-hours check-in. The host will greet guests on arrival.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Darien
Holiday Inn Express Batavia Darien Lake
Holiday Inn Express Hotel Batavia Darien Lake
Holiday Inn Hotel Darien
Holiday Inn Express Hotel Darien Lake
Holiday Inn Express Darien Lake
Holiday Inn Express Hotel Suites Batavia Darien Lake
Holiday Inn Express Darien
Holiday Inn Express Hotel Suites Batavia Darien Lake

Holiday Inn Express Hotel & Suites Batavia - Darien Lake, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 239 out of 580 reviews" "
Rating 8 - Good. 168 out of 580 reviews" "
Rating 6 - Okay. 74 out of 580 reviews" "
Rating 4 - Poor. 50 out of 580 reviews" "
Rating 2 - Terrible. 49 out of 580 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall satisfied, pool was nice for the kids
Stayed 1 night in Oct 2024

8/10 Good

Alexei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location along highway for transit stay, average breakfast, not a bad pool, a little too pricey for what is offered
Stayed 1 night in Oct 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very clean and good breakfast!
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Travelled with family
Liked: Property conditions & facilities
Conveniently located and clean
Room was clean and very large. Three was some traffic noise every now and then, but not much. There was free breakfast, but we didn’t use it.
Stayed 1 night in Oct 2024

8/10 Good

CAMILO

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well kept and very quiet,staff is very friendly.
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
Our room was dirty and uncomfortable. There were flies all over the room that I had to keep killing. When we first got to our room there was no toilet paper, towels, or coffee so I had to go to the front desk and get these basics. The staff is/was fine but the room was not prepared properly and was very dirty and uncomfortable. This was a $300 room at the Holiday Inn Express!
Stayed 1 night in Sep 2024

10/10 Excellent

Patty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most comfortable bed ive had at a hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Vincent, Canastota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fit our purpose to a tee!
Stayed 1 night in Sep 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

April

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet. Not busy it seemed. Located close to the town to get food when needed. Staff was friendly and very nice to us.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located right off the the NYS thruway. There are plenty of restaurants not far, as well as some shops to pick up any necessities. The room looked as though it was recently remodeled and the lobby was well lit and large. The hallways were also well lit making me feel safe. The king size bed was clean and comfortable. The bathroom was very clean and had large bottles of soap, shampoo, conditioner, and lotion. There was plenty of coffee and tea in the room to make if wanted and also coffee and tea hot in the lobby. The room also included a small refrigerator and microwave. I would definitely book there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
We really liked being across from the lake.
Stayed 1 night in Aug 2024

8/10 Good

Larissa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Lisa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff issues. If the hotel had staff who had any customer service experience the hotel would be fine. The people in line in-front of us had a reservations for 5 guests: 2 queen and a pull out sofa, got there and that room did not exist and no cots. No offer for a second room. No compensation. They were told to find another hotel and the website made a mistake with the room description. We got into our room and none of the beds were made. We had to ask for another room. We were grateful they did not ask us to go to another hotel. Breakfast the food was not replenished so not much left at 7:30am when we went for breakfast. Key did not work for gym and pool and we were just told they would look into it - no follow up and did not work our entire stay. Poor staff = poor stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and maintained, comfortable beds and environment. We would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Genre

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful. I got a room with 2 queen beds and the room was huge. Very clean. Staff was very accommodating to our needs. The only complaint I have is there was only 1 "curtain" and it was extremely thin. We could see the sign from the hotel across the street and all the parking lot lights through the curtain all night plus when the sun came up at 6am the light was way too bright and prevented sleep. Other than that it was a wonderful stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Rooms were clean and the staff were very friendly and professional.
Stayed 1 night in Aug 2024

10/10 Excellent

SUSANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay very much. Room was comfortable and clean. Included breakfast was better than standard continental breakfast--included hot items like eggs and biscuits with gravy as well as variety of cold items such as cereals, toast, bagels, muffins, fruit, etc. Enjoyed the pool which was open until 10pm as well as the gym which was well equipped. Liked that the room was wired for multiple devices and didn't have any issues with recharging 4 devices at once. Will certainly stay again.
Stayed 1 night in Aug 2024

8/10 Good

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Aug 2024