Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

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Dates

December 2024

January 2025

In-room safe, desk, iron/ironing board, free cots/infant beds

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool

Pet-friendly

Laundry

Gym

Breakfast included

24/7 front desk

Explore the area

2276 Pipestone Rd, Benton Harbor, MI, 49022

Intercare Community Health Network
5 min drive
Lakeland Regional Medical Center
7 min drive
Lake Michigan College
7 min drive
Benton Harbor, MI (BEH-Southwest Michigan Regional)
8 min drive

Room options

Studio Suite, 1 King Bed, Non Smoking

Sleeps 3
1 King Bed

Studio Suite, 1 King Bed, Accessible, Non Smoking

Sleeps 2
1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking (Hearing Impaired Accessible)

Sleeps 4
2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

Sleeps 4
2 Double Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

Sleeps 2
1 King Bed

Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Room, 2 Double Beds, Non Smoking

Sleeps 4
2 Double Beds

Studio Suite, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Similar properties

Pool

Parking included

Free WiFi

Air conditioning

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About this property

Hotel in Benton Harbor with free breakfast and fitness centre

This smoke-free hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.

Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI offers 78 accommodations with a safe and free newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers.

This Benton Harbor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI. During your stay, you'll be close to Intercare Community Health Network. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.

Free buffet breakfast served daily
Free WiFi and wired Internet
Free self-parking and Motorhome/coach/lorry parking
Take a swim in the indoor pool
Amenities include free newspapers in reception, a front desk safe and a business centre
On-site recreation includes a gym
Just a 5-minute drive from Intercare Community Health Network and 11 minutes from Lake Michigan
Dogs welcome for a fee
Pet-friendly amenities are available, including an off-lead area

Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI. Self parking is free.

This Benton Harbor hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
Coffee and tea in common areas

Family friendly

Free cot
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

646 square feet of conference space
Business centre
Meeting room

Outdoors

Barbecue grill
Outdoor entertainment area
Picnic area
Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
6 accessible parking spaces
Accessible bathtub
Assistive listening devices
Braille/raised signage
Grab bar in bathtub
Handrails in stairways
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

1 building
3 floors
Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Free cot

Bathroom

Hair dryer
Private bathroom
Towels provided

Entertainment

Flat-screen TV with premium satellite channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free daily newspapers
Free local calls
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

This property does not accept prepaid or Cashapp and Chime cards at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

Pets: USD 50 per pet, per stay
Only dogs are allowed
An off-lead area is available

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 50 per pet, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

On-site parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Alcohol isn't served at Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Benton Harbor

Holiday Inn Express Hotel Benton Harbor

Holiday Inn Express Benton Harbor

Hotel Holiday Inn Express Hotel & Suites Benton Harbor

Holiday Inn Express Hotel & Suites Benton Harbor Benton Harbor

Holiday Inn Express Hotel Suites Benton Harbor

Holiday Inn Express Hotel

Holiday Inn Express

Holiday Express Benton Harbor

Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI Reviews

7.0

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

4/10 Poor

Autumn

Travelled with family

23 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

4/10 Poor

patricia

21 Aug 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Wouldn’t return. Just yucky

Stayed 2 nights in Jul 2024

2/10 Terrible

charles

Travelled with family

20 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The carpets in our room were filthy dirty, and stained. The bathtub leaked. We had to switch rooms, and the second room was even worse. The bathtub had hair and dirt in it. The sheets were dirty, the carpet was stained. It took over 45 minutes to get clean sheets, and then we had to make our own beds. There was an exposed wire in one plug, peeling wall paper, mold in the a/c vent. The house keeping department didnt have any clean towels. We had to wait 7 hours for towels. Front desk employees were very rude and extremely unprofessional. The hallway and stairway was dirty and filled with trash. There was no working phone in the room. The manager of the property was never available to talk with. I have been trying to reach him for over a week. Every time I call the person answering says he isnt available. I was told I would get a discount on my room because of all the issues we had, but still haven't gotten anything yet.

Stayed 2 nights in Aug 2024

2/10 Terrible

Kathy, Buckley

Travelled with family, Business traveller

20 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Hair in bathtub, only 1 towel no hand towel or face cloth and there was 2 of us. Tried calling numerous times to let them know we would be a late check in, no answer had to leave a message, no full time staff at desk had to ring a bell for someone. The only friendly employee was the woman that took care of breakfast.

Stayed 1 night in Aug 2024

4/10 Poor

matthew

15 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

Suzanne

Travelled with family

15 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room was nice and clean. Missed not having a microwave or easy chair and the bed was so close to the wall that it was hard to get out on that side. Went downstairs to get extra towels. Breakfast had a nice variety, except they ran out of orange juice. Good place for a one-night stay. Check-inn was quick and easy. Thanks!

Stayed 1 night in Aug 2024

2/10 Terrible

Sarita

15 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

The bed was comfy but the bathroom sink was stopped up the whole time we were there, staff was unprofessional!

Stayed 2 nights in Aug 2024

2/10 Terrible

Amy

14 Aug 2024

Disliked: Staff & service

Cancelled our room without notice. Tried to make us rebook on the spot for an additional $100. Leaving myself and my little kids with no place to stay for the night. They told me they had refunded my stay because they cancelled it— come to find out I was still charged and had to file a dispute with my credit card company. We were not the only family this happened to. She canceled the rooms for at least 10 other people to try to make more money. Many people were furious on the phone and in the lobby. Stay far far away.

Stayed 1 night in Jul 2024

4/10 Poor

Chris

Travelled with family, Travelled with pets

14 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The floors were filthy in our room and throughout the building. I don't even want to know what some of the stains in our room were!

Stayed 1 night in Aug 2024

2/10 Terrible

Kathy

14 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

I have pics dirty and mold on the vent in bathroom and no shower curtain sink stopped up. The carpets dirty. TV don’t work we called still didn’t get it fixed. We had 1 washcloth I bath towel and 2 hand towels , that’s for 2 people for 2 nights they said you only get maid service every 3rd night. Don’t stay there! Kathy Hunter

Stayed 2 nights in Aug 2024

6/10 Okay

nancy, Covington

Travelled with partner

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

When we checked in our room was not ready. I only ask for pillowcases and towels and toiletries. Didn’t get toiletries. We stayed 2 nights. When we left for the second day around 10 am. They ask if we were checking out and we replied no and would be back this evening. When we returned to our room around 6 pm. It was not made up and we had no towels and trash needed taken out. I believe it was miscommunication on the staff.

Stayed 2 nights in Aug 2024

6/10 Okay

Charles

Travelled with partner

13 Aug 2024

The room had one lamp not working no shade and bulb dead. The curtain was broke and did not cover window. Everything else was good. Bed was very comfortable and breakfast was good.

Stayed 2 nights in Aug 2024

8/10 Good

Omar

Travelled with family

12 Aug 2024

Liked: Cleanliness, staff & service, amenities

The customer service was excellent very help annd inviting, the property was located clo

Stayed 2 nights in Aug 2024

4/10 Poor

Nancy

Travelled with family and small children

11 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel is not well taken care off, the pool was definitely not clean and even when you ask for maid service you dont get it. The room was not clean at all. There was water stains in the bathroom and phone in the room didnt even work.

Stayed 3 nights in Aug 2024

10/10 Excellent

Khaled

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

High recommended

Stayed 1 night in Aug 2024

6/10 Okay

Melissa

Travelled with family and small children

9 Aug 2024

Liked: Cleanliness

Disliked: Amenities

It was fine for just sleeping during our travels. I wouldn’t want to stay longer than that. Room was too small for 4 people.

Stayed 1 night in Aug 2024

6/10 Okay

John

Travelled with family

7 Aug 2024

It was convenient to the interstate. The room was fine. Our biggest complaint was a group of noisy teens close to our room, but otherwise, good value for the $$.

Stayed 1 night in Aug 2024

2/10 Terrible

julia

Travelled with partner

6 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The front desk staff checking in was very impersonal. She rattled off the directions like she was a robot. It was also very difficult to find someone at the front desk if a need came up, however, you could find the staff galavanting around the hotel with their friends/other staff. There were no luggage carts to transport your items from your car to your room. I tried 3 different times to have breakfast in their breakfast area. Each time everything was depleted and no breakfast host was to be found. Thankfully there was a Bob Evans nearby. The toilet in our room had a leaky seal and would not fill up with water so it could be flushed. Since finding staff was proving to be difficult, I was able to adjust it myself so it would at least work while I was there for the night. The hallway smelled musty and was very narrow. When it was time to check out, no one was at the front desk again. There was a number you could call to reach the staff, however, they never took that phone with them and you would stand there listening to the phone ringing nonstop. No apologies were made to me when the staff (which I believe was the manager) finally returned to the desk. He did however explain that since they recently changed from being a Radisson Hotel to a Choice Hotel, they were experiencing issues and inconsistencies. Again, no apologies, just a matter of fact that everyone has to deal with. Well this guest will not deal with it since I will not be staying at this hotel again.

Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

5 Aug 2024

Stayed 1 night in Jul 2024

2/10 Terrible

Steven

5 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

5 Aug 2024

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family

4 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Meh

There was almost no water pressure in our bathroom tap, just a dribble. Only two bath towels were provided for 4 guests.

Stayed 2 nights in Aug 2024

2/10 Terrible

David

Business traveller

3 Aug 2024

Disliked: Cleanliness, property conditions & facilities

I had alot of issues at this hotel. No lightbulb in my desk lamp, no bar soap in my room. 1 cup in my room, and the ice bucket had water in it when I opened it. Probably the worst experience was the 1 day I ate breakfast here. The sausage was cold and my apple juice was full of bugs!!! I would NOT stay here again!!!

Stayed 4 nights in Jul 2024

8/10 Good

Tamisha

2 Aug 2024

Stayed 1 night in Jul 2024

4/10 Poor

Yara

Travelled with family and small children

29 Jul 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Floors dirty, smell is stale, was rushed out before check out time. Customer service is nice, beds are not Queen they are a full size bed and mattresses are not confortable.

Stayed 1 night in Jul 2024