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Best Western Premier Rockville Hotel & Suites

2.5 star property

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Photo gallery for Best Western Premier Rockville Hotel & Suites

Exterior
Meeting facility
Bar (on property)
Breakfast and dinner served
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, in-room safe, individually furnished, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1251 W Montgomery Avenue, Rockville, MD, 20850
  • Place, Fallsgrove Park
    ‪17 min walk‬
  • Place, Montgomery County Historical Society
    ‪3 min drive‬
  • Place, Rockville Town Center
    ‪3 min drive‬
  • Airport, Washington, DC (IAD-Washington Dulles Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(35 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (with Sofabed)

Premium bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Non Smoking (with Sofabed)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

9.0 out of 10
Wonderful
(14 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, individually furnished, desk

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(10 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(46 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, in-room safe, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(7 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Executive King Room

  • Sleeps 2

Mobility Communication Accessible 2 Queen Room with Bathtub

  • Sleeps 4

Room With 2 Queen Beds, Microwave And Refrigerator, Wi-Fi-Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Executive Room, 2 Rooms, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Accessible Guest Room With 1 King Bed, Mobility Accessible, Communication Assistance, Roll-in Shower, Non-Smoking

  • Sleeps 2

Studio Suite With 1 King Bed, Sofabed, Microwave And Refrigerator-Non-Smoking, Wi-Fi

  • Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

Accessible-Suite 1 King Bed, Mobility Accessible, Roll In Shower, 2 Rooms, Sofabed, Wi-Fi, Non-Smoking

  • Sleeps 4

King Room With Sofabed-Non-Smoking

  • Sleeps 4

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  • Parking included
  • Free Wi-Fi
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4.3 out of 5, Excellent, 951 reviews
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includes taxes & fees
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About this property

Best Western Premier Rockville Hotel & Suites

Suburban hotel with fitness centre and 24-hour business centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site. Housekeeping is available on request.
Best Western Premier Rockville Hotel & Suites offers 164 accommodations with a safe and coffee/tea makers. This individually furnished accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Premier Rockville Hotel & Suites. During your stay, you'll be within walking distance of Montgomery County Historical Society. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Montgomery County Historical Society and a few minutes from Rockville Town Center
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 5210 square feet (484 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Premier Rockville Hotel & Suites. The hotel can provide concierge services and wedding services. Free self parking is available. A complete renovation of Best Western Premier Rockville Hotel & Suites was completed in March 2023.

This Rockville hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Bogart's – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 to 20 for adults and USD 12 to 20 for children
  • A restaurant

Restaurants on site

  • Bogart's

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 5,210 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Renovated entire property - March 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 June to 31 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day, plus a deposit of USD 35 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 12 to 20 for adults and USD 12 to 20 for children
  • Pet deposit: USD 35 per night
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Hotel Rockville
Best Western Plus Rockville
Best Western Plus Rockville Hotel
Best Western Rockville
Rockville Best Western
Best Western Plus Rockville Hotel And Suites
Best Western Plus Rockville Hotel Rockville
Best Western Rockville Hotel
Best Western Plus Rockville Hotel Suites

Best Western Premier Rockville Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 655 out of 1003 reviews
Rating 8 - Good. 200 out of 1003 reviews
Rating 6 - Okay. 75 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Colin

Stayed 1 night in Sep 2025

10/10 Excellent

Brendan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lot newer and nicer than the hotels in the Shady Grove area, which isn't that far, but maybe 2 miles away. I have written a lot of reviews in 2018 and 2025 of the Comfort Inn, the Sleep Inn, and the Ramada Inn (or Radisson); they are all much older hotels. I stayed at the Ramada Inn for about two weeks this year, but it was rather old but better than Comfort and Sleep. Typically, the Best Western is priced similarly to these 3 hotels. Sometimes it's more, and sometimes it's cheaper. Of the three hotels on Shady Grove Road, the Best Western and Comfort Inn are priced similar. The Best Western is much cleaner and newer. The rooms at Comfort Inn are also smaller. The.Comfort Inn has slow internet. The Best Western Internet averages over 100 Mbps; at the Comfort Inn, you're lucky to get 10. The air conditioning and heat are very consistent and modern. The Comfort Inn might offer a free breakfast, but the eggs and everything else are processed. The Best Western's $14 breakfast features fresh eggs and pancakes, plus plenty of sides, and it’s all you can eat. I had about three plates of eggs! The pancakes are freshly baked and not processed. The Best Western is the best pick if you are searching. The rooms are much nicer. It’s worthy of a 3.5 star hotel. The Sleep Inn is owned by the same company as Comfort inn. Both the Sleep Inn and Comfort Inn have rodents problems. The Ramada is worthy of 3.5. It is rather old.
Stayed 1 night in Sep 2025

8/10 Good

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although housekeeping is not performed unless requested daily, the rooms are nice with microwave, refrigerator and safe.
Stayed 3 nights in Sep 2025

6/10 Okay

Sarah

Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean metro close by
Stayed 2 nights in Sep 2025

8/10 Good

Christine

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Sheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Mark

Stayed 2 nights in Sep 2025

6/10 Okay

JeanMarie

Travelled with group
Disliked: Staff & service, room comfort

Handicapped room was a joke. But beds are comfy

I booked the handicap accessible room, which is basically a joke. There are grab bars on the wall inside the tub, and a grab bar next to the toilet which was good but that's about it. The entry into the room barely accommodated my walker and would be a joke for a wheelchair user. Online the room appeared to have a roll-in/walk in shower which would have been good but I found out too late that those showers are only in rooms with a kings size bed. WHY? I was traveling with a friend and took the room with two queen beds. Beware when booking if you are handicapped. Also the ice machine was out of order. Fortunately my able-bodied companion was able to go up and down the elevator to find the floor with a working ice machine.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff are excellent! Property is excellent. Quiet, room is modern and refurbished.
Stayed 3 nights in Sep 2025

8/10 Good

Teddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Reza

Liked: Staff & service
Disliked: Cleanliness
Found used chewing gum on nightsatnd. There was water in the ice container.
Stayed 1 night in Sep 2025

4/10 Poor

Doug

Stayed 1 night in Sep 2025

2/10 Terrible

Gaurav

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Dirty room… requested twice to be cleaned… staff kept saying that it will be done
Stayed 3 nights in Sep 2025

8/10 Good

EWURA-ESI, SILVER SPRING

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My reservation had been cancelled for some reason, but the gentlemna at the desk was able to get me a room swiftly. Rooms were as advertised, but bathroom is a little small but functional. Beds are comfy and rooms are modern. It was a good experience.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nana, Germantownmd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Sep 2025

8/10 Good

Reed

Liked: Cleanliness, property conditions & facilities
The only problem was there was no one at the front desk at check in. Myself and someone else were waiting for a while for someone to show up. This is the second time I've stayed at this hotel this year and the check-in process is very slow. The last time I was here there were a bunch of people sitting in the lounge waiting to check in at 3:00 p.m. because rooms were not available. This time there was no one at the desk. Otherwise the room and the stay was very good.
Stayed 1 night in Sep 2025

2/10 Terrible

Justice

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Upon first glance the property is not too bad. Cleanliness was an issue throughout. The first day the floor in the lobby was extremely sticky. There was always a smell and something on the floor in the elevators. I stayed on the fifth floor and our first day it was obvious the carpet on that floor at least had not been vacuumed. The room at first was not too bad and I will say the bed was comfortable. Breakfast was okay and was just fine for what we needed although I dont believe it is worth the price we paid to add on breakfast to our stay. Throughout the stay the elevators were malfunctioning. Several other guests mentioned the scary elevator issues and at one point someone at the front desk said they were going through maintenance. I checked and the certification posted inside the elevator expired in November 2024!! Biggest issue was the last night we found multiple mice in our room. There was a hole on the floor into the headboard that they were running in and out of. The staff member did offer to change our room that night and refund that night stay. But also mentioned that they recently had to have an exterminator come out for mice and they thought it was fixed. So this is an ongoing issue! I don't fault the staff as they were kind throughout but I would not recommend and would not be back.
Stayed 4 nights in Sep 2025

10/10 Excellent

Julia

Stayed 4 nights in Aug 2025

10/10 Excellent

Robert

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service
Awesome
Stayed 1 night in Sep 2025