Holiday Inn Express Bilbao, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Bilbao, an IHG Hotel

Exterior
Interior detail
Bar (on property)
Exterior
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Free airport shuttle
  • Bar
  • Pet-friendly
  • Breakfast included
  • Housekeeping

Explore the area

Map
Zarandoa Kalea, 5, Derio, Vizcaya, 48160
  • Plaza Nueva
    14 min drive
  • Restaurante Urbe
    1 min walk
  • Santutxu Station
    16 min drive
  • Bilbao (BIO)
    4 min drive

Room options

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

  • 17 sq m
  • Park view
  • Sleeps 2
  • 2 Single Beds

Standard Room

  • 17 sq m
  • Park view
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Queen Bed, Accessible

  • 17 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

  • Park view
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Queen Bed with Sofa bed

  • 17 sq m
  • Park view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Bilbao, an IHG Hotel

Eco-certified hotel with free breakfast and free airport shuttle
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, a business centre and conference space.
Holiday Inn Express Bilbao, an IHG Hotel offers 114 accommodations with coffee/tea makers and complimentary newspapers. Each accommodation is individually furnished. Beds feature down duvets. A pillow menu is available. 20-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers and hairdryers.

This Derio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Bilbao, an IHG Hotel. During your stay, you'll be close to Guggenheim Museum Bilbao. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from Guggenheim Museum Bilbao and 13 minutes from San Mames Stadium
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 30 square feet (3 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Holiday Inn Express Bilbao, an IHG Hotel. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Derio hotel.

Guests are served a free buffet breakfast on weekdays from 5:00 AM to 10:00 AM.
URBE – This restaurant serves lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:30 PM at scheduled times
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 5:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • URBE

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 30 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Express Bilbao, an IHG Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Bilbao
Holiday Inn Express Bilbao Derio
Holiday Inn Express Bilbao Hotel
Holiday Inn Express Bilbao Hotel Derio
Inn Express Bilbao Hotel
Holiday Inn Express Bilbao
Holiday Express Bilbao, An Ihg
Holiday Inn Express Bilbao an IHG Hotel
Holiday Inn Express Bilbao, an IHG Hotel Hotel
Holiday Inn Express Bilbao, an IHG Hotel Derio
Holiday Inn Express Bilbao, an IHG Hotel Hotel Derio

Holiday Inn Express Bilbao, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 1003 reviews" "
Rating 8 - Good. 322 out of 1003 reviews" "
Rating 6 - Okay. 117 out of 1003 reviews" "
Rating 4 - Poor. 39 out of 1003 reviews" "
Rating 2 - Terrible. 30 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Inga, Reykjavik

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice airport hotel
Stayed 1 night in Sep 2024

8/10 Good

Inga, Reykjavik

Business traveller, Travelled with partner
Nice airport hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Amazing breakfast. Staff so helpful.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't trust this hotel
The hotel told me that I could change the date of my booking. When I turned up they claimed to have no knowledge of the change and I was forced to pay again. They then declined to resolve the issue after. Really awful service, the person at the desk couldn't have cared less or done anything less to help me.
Stayed 1 night in Sep 2024

10/10 Excellent

Mikael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Great airport hotel! Very close to airport, reliable shuttle and a very comfortable stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Lori

Stayed 1 night in Sep 2024

10/10 Excellent

Ivaylo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice airport hotel
We needed a hotel to catch an early morning flight and it did the job. Staff was very friendly, rooms were spacious and needed everything you may need for a good night sleep. The free airport shuttle was certainly a plus.
Stayed 1 night in Sep 2024

10/10 Excellent

Fujie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful and kind staff at the reception and the breakfast area. Clean hotel, thumbs up for the cleaning crew.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan, Denver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the airport
Stayed 1 night in Aug 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

MA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not cleaned over a two night stay. otherwise the staff was friendly and helpful, and the breakfast was great
Stayed 2 nights in Aug 2024

8/10 Good

Abigail

Liked: Cleanliness, staff & service, amenities
Stayed here for one night before an early flight out of the airport. The shuttle to and from the airport was very convenient, and I appreciated that despite my shuttle leaving at the same time as breakfast started, breakfast was already set up so I was able to have some coffee before leaving! The drainage in my bathroom was poor so the floor stayed very wet after showering and the holder for the handheld shower head was broken which was slightly annoying.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with group
Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marjorie

Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 1 night in Aug 2024

8/10 Good

Jorge, SAINT-LAURENT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property with car. All ways to go in/out Bilbao. One bad thing the tv commande and the tv in general
Stayed 4 nights in Aug 2024

4/10 Poor

Philip

Disliked: Cleanliness, staff & service, room comfort
Not Recommended - Book in Bilbao Instead
This hotel is difficult to reach despite being close to the airport. Bilbao city is only a 16-minute drive from the airport, so it’s better to book there and enjoy what the city has to offer. The hotel is located next to a highway, so you’ll hear the noise from the traffic. The soundproofing is poor, meaning you can hear your upstairs neighbor, the room next door, and even music from the hallway. There are no interesting facilities at the hotel, and nothing exciting in the surrounding area.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Aug 2024

8/10 Good

Anna

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great issues with cleanliness in breakfast area
The breakfast area was dirty indeed. To make it worse, when you asked the staff to clean the table so we could use it, he cleaned it partially and throwing leftovers to the floor and never picked it up. We experienced the same problem the two days we stayed. This greatly penalizes all the other good things from the hotel, up to the point that I don't recommend staying at this place
Stayed 2 nights in Aug 2024