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Big Horn Resort, Ascend Hotel Collection

2.5 star property

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Photo gallery for Big Horn Resort, Ascend Hotel Collection

Property amenity
Property amenity
Outdoor wedding area
Desk, iron/ironing board, free WiFi, alarm clocks
Desk, iron/ironing board, free WiFi, alarm clocks

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
1801 Majestic Lane, Billings, MT, 59102
  • Reef Indoor Water Park
    ‪1 min walk‬
  • ZooMontana
    ‪3 min drive‬
  • Rimrock Mall
    ‪8 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 2 Double Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi, alarm clocks

Room, 2 Double Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Big Horn Resort, Ascend Hotel Collection

Pet-friendly hotel connected to the convention centre in Billings with free breakfast
An indoor pool, a bar/lounge and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Big Horn Resort, Ascend Hotel Collection offers 108 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Billings hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Big Horn Resort, Ascend Hotel Collection. During your stay, you'll be connected to the convention centre and just a quick walk from Reef Indoor Water Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the café
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and 5 meeting rooms
  • Steps from Reef Indoor Water Park and a 3-minute drive from Advanced Care Hospital of Montana
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 25005 square feet (2323 square metres) and includes a conference centre. An indoor pool, a vending machine, and an arcade/games room are also featured at the business-friendly Big Horn Resort, Ascend Hotel Collection. Self parking is free.

Smoking is allowed in designated areas at this Billings hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 11:00 AM.
Big Horn Bar – On-site bar. Happy hour is offered.
Shark Shack – This café is located by the pool and specialises in pizza. Open selected days.
Casino – On-site bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Big Horn Bar
  • Casino
  • Shark Shack

Things to do

  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (25,005 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's water park is accessible at a surcharge and opening hours vary by season.

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: USD 18.00 per person, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Big Horn Billings
Big Horn Resort
Big Horn Resort Billings
Big Horn Resort an Ascend Hotel Collection Member
Big Horn Resort, Ascend Hotel Collection Hotel
Big Horn Resort, Ascend Hotel Collection Billings
Big Horn Resort an Ascend Hotel Collection Member
Big Horn Resort, Ascend Hotel Collection Hotel Billings

Big Horn Resort, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 371 out of 1001 reviews
Rating 8 - Good. 290 out of 1001 reviews
Rating 6 - Okay. 160 out of 1001 reviews
Rating 4 - Poor. 114 out of 1001 reviews
Rating 2 - Terrible. 66 out of 1001 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Julian

Business traveller
Stayed 2 nights in Dec 2024

6/10 Okay

Donald, Billings

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is overdue for an update. Toilet was clogged the moment we entered the room. Hair in the shower and bathroom floor. Bathroom door is majorly peeling on the bottom. Drain stop in sink was missing. Beds are very worn. TV remote and controls were not user friendly. Flooring and trim are buckling. Biscuits for breakfast were inedible. Have stayed here a few times throughout the years and it is showing its age. Water park was nice. Would be nice if hotel provided guests with towels to use. Service people were friendly
Stayed 1 night in Jan 2025

6/10 Okay

Nickey

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Most uncomfortable bed.
Stayed 1 night in Jan 2025

10/10 Excellent

Gifted

Stayed 2 nights in Jan 2025

8/10 Good

Kelly

Stayed 1 night in Jan 2025

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Dawn

Travelled with family
Liked: Amenities
Disliked: Staff & service
The water park has very limited hours in the winter like 10am to 5pm. There are slot machines on the property. You do get a discount for the waterpark ($12). There is a playground, 2 slides and a small wave pool.Rooms were decent. But they didn't have enough towels for us. The breakfast was hot-french toast sticks and a patty with egg, potoato and cheese in it. It had the usual cereal,yogurt, coffee and juice. .
Stayed 1 night in Dec 2024

10/10 Excellent

Alli

Stayed 1 night in Jan 2025

10/10 Excellent

Tonja, Cody

Business traveller, Travelled with partner
Liked: Staff & service
Toilet would not flush but rooms are big and comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

jesse

Stayed 3 nights in Dec 2024

6/10 Okay

Leann

Disliked: Property conditions & facilities
Just average
Stayed 2 nights in Jan 2025

6/10 Okay

Matt

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Keli

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the interstate and dining.
Stayed 1 night in Jan 2025

10/10 Excellent

Curt

Stayed 1 night in Dec 2024

8/10 Good

Billy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Jonathan, Fulshear

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Bryan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Expensive and in need of maintenance

The hotel seemed outdated. The room was in very poor condition. Flooring was coming up. The head board varnish was all peeling and showing exposed wood. The bottom of the bathroom door was completely peeling. There were yellow stains all around the trim. The bed had long hairs all over (on both beds). The little arcade they had took money and didnt actually play. Not near worth the higher price tag.
Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how quiet it was and easy to get to from the interstate.
Stayed 3 nights in Dec 2024

2/10 Terrible

Jennifer

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Weekend in Billings

No room service unless requested at front desk. Continental breakfast was not very good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Evandra

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Tonja, Cody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Dec 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, amenities
Location is great and pool for the kids and restaurants in walking distance.
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💯🙌
Stayed 2 nights in Dec 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place! They had great breakfast and clean rooms