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Extended Stay America Suites Billings West End

2.5 star property

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Photo gallery for Extended Stay America Suites Billings West End

Studio, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Studio, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • Kitchen
  • Laundry
  • 24/7 front desk

Explore the area

Map
4950 Southgate Dr, Billings, MT, 59101
  • Rimrock Mall
    ‪6 min drive‬
  • Reef Indoor Water Park
    ‪8 min drive‬
  • MetraPark
    ‪10 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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Exterior

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  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, (86)
The price is €104
for 1 room
includes taxes & fees
11 Apr - 12 Apr
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About this property

Extended Stay America Suites Billings West End

Hotel in Billings with free breakfast and 24-hour front desk
Coffee/tea in a common area, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Billings West End offers 104 accommodations with MP3 docking stations and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hairdryers can be requested.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites Billings West End. During your stay, you're just a quick walk from Amend Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and extended parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • 9 minutes on foot from Amend Park and a 3-minute drive from Yellowstone River
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Billings West End also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Billings hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Billings West End
Extended Stay America End Hotel Billings West
Extended Stay America Billings West End Hotel
Hotel Extended Stay America Billings - West End Billings
Extended Stay America Billings West End Hotel
Extended Stay America Billings West End
Billings Extended Stay America Billings - West End Hotel
Hotel Extended Stay America Billings - West End
Extended Stay America Billings - West End Billings
Extended Stay America End Hotel
Extended Stay America End
Extended Stay America End
Extended Stay America Billings West End
Extended Stay America Suites Billings West End Hotel
Extended Stay America Suites Billings West End Billings
Extended Stay America Suites Billings West End Hotel Billings

Extended Stay America Suites Billings West End Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 348 out of 1054 reviews
Rating 8 - Good. 309 out of 1054 reviews
Rating 6 - Okay. 156 out of 1054 reviews
Rating 4 - Poor. 125 out of 1054 reviews
Rating 2 - Terrible. 116 out of 1054 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good price and I would go there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda, Poplar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant experience! I’d stay again!
Stayed 1 night in Dec 2024

6/10 Okay

Brenda

Disliked: Cleanliness, staff & service
You get what you pay for with this hotel
The room was clean and quiet. The only serious cleanliness problem was with the washers and dryers in the laundry room. Overall, the hotel was as expected for a budget priced property in regard to sparse amenities, lack of services or perks on site, room decor and bed comfort plus well worn carpets and hallways. Overall, I was satisfied for the price paid. My only complaint was poor customer service at the front desk by a few employees severe enough to affect my stay. The general manager didn’t possess the skills necessary for his position and I almost went to a different hotel when booking a second one week stay due to his unprofessional attitude. Secondly, the afternoon desk clerk was too busy on her phone or coloring projects to properly acknowledge a guest standing at the desk needing service.
Stayed 7 nights in Dec 2024

10/10 Excellent

Paula

Stayed 1 night in Nov 2024

10/10 Excellent

Brandon, Lame Deer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and courteous. They were exceptional in making sure my check-in went smoothly without any stresses on my part
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Very cheap building, kitchen but nothing in it to do anything with.
Stayed 1 night in Nov 2024

10/10 Excellent

Kellie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff member Christopher was very helpful, I give him a 5 star rating.
Stayed 2 nights in Nov 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Steve

Stayed 1 night in Nov 2024

10/10 Excellent

Raelynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Candi

Business traveller
Liked: Cleanliness, staff & service
The bathroom sink would not drain. The windowsills were dusty and dirty, and the hall had an unappetizing smell of some type of cooking.
Stayed 1 night in Oct 2024

2/10 Terrible

Tiffany

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Attempted to check into the hotel at 11:00pm on 10/24/2024. Of course the doors were locked due to safety, but attempted to dial the 600 number to get assistance but no answer. Attempted to call the hotel off my personal phone and no answer once again.
Stayed 1 night in Oct 2024

2/10 Terrible

Anjie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old hotel “remodeled” with a new name. Not a safe feeling neighborhood.
Stayed 1 night in Oct 2024

6/10 Okay

KariLynn, Polson

Disliked: Staff & service, amenities, property conditions & facilities
Front desk attendant did not know his job; line up for check -in. Building in need of many repairs and/or updating. Room itself was okay but bathroom sink didn't drain properly. Would NOT stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Catina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

CHERI

Stayed 1 night in Oct 2024

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy on off freeway,
Stayed 1 night in Sep 2024

8/10 Good

Vicky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

deb

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Liked the size of the room. Hallways had a musty odour. Noisy fan in bathroom. A packet of oatmeal to be added to a coffee cup with boiling water does not constitute a breakfast. Perhaps better wording would have been to describe this offering.
Stayed 1 night in Sep 2024

6/10 Okay

Rosemary

Liked: Cleanliness, staff & service
Disliked: Amenities
We were disappointed that there was not a coffee maker in the room. Also there was not an ice machine. The staff at the front desk was very personable.
Stayed 1 night in Sep 2024

10/10 Excellent

Catina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is amazing has catered to all my needs. Didnt plan on staying as long as i have i had plans on getting an Airbb but decided against it after my experience with this amazing staff...
Stayed 13 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It was a decent stay.
Stayed 2 nights in Sep 2024

8/10 Good

Becky

Liked: Cleanliness, staff & service
It was “ok” but it appears to me the Extended Stay appearance is looking more like Motel 6 with cheaper stuff including the bed. I stayed in the chairs dozens of times when working and was totally impressed. Probably been 5-6 years now and I was not impressed. Likely will seek other accommodations next time. Basically went from a 9-10 to a 5-6.
Stayed 1 night in Sep 2024