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Hampton Inn & Suites Bloomington - Normal

2.5 star property

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Photo gallery for Hampton Inn & Suites Bloomington - Normal

Indoor pool
One king studio sofabed nonsmoking | Down duvets, desk, laptop workspace, blackout curtains
Exterior
Free daily buffet breakfast
Suite, 1 King Bed, Non Smoking | Living area | 32-inch flat-screen TV with satellite channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Free WiFi
  • Air conditioning

Explore the area

Map
320 S Towanda Ave, Normal, IL, 61761
  • Illinois State University
    ‪5 min drive‬
  • Illinois Wesleyan University
    ‪5 min drive‬
  • Carle BroMenn Medical Center
    ‪5 min drive‬
  • Bloomington, IL (BMI-Central Illinois Regional)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking, Accessible

Down duvets, desk, laptop workspace, blackout curtains

One King Bed, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Down duvets, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for One king studio sofabed nonsmoking

One king studio sofabed nonsmoking | Down duvets, desk, laptop workspace, blackout curtains

One king studio sofabed nonsmoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Two queen beds nonsmoking

Down duvets, desk, laptop workspace, blackout curtains

Two queen beds nonsmoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living area | 32-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Shower Only)

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking (Shower Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Down duvets, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

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About this property

Hampton Inn & Suites Bloomington - Normal

Hotel with free breakfast, near Eastland Mall
An indoor pool, a health club and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and a 24-hour front desk are on-site. Housekeeping is available on request.
Hampton Inn & Suites Bloomington - Normal offers 128 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature down duvets. 32-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

This Normal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a health club.
Our customers tell us that they can't get enough of the free breakfast at Hampton Inn & Suites Bloomington - Normal. During your stay, you're just a quick walk from The Shoppes at College Hills. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, 3 meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 4-minute drive from Eastland Mall and a few minutes from Children's Discovery Museum
  • Pets welcome for a fee
Hampton Inn & Suites Bloomington - Normal offers its guests an indoor pool and a health club. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 1058 square feet (98 square metres) and includes conference space. The business-friendly Hampton Inn & Suites Bloomington - Normal also features coffee/tea in common area, shopping on site, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Normal hotel.

Guests are served a free buffet breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Health club
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 1,058 square feet of conference space
  • 3 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay (maximum USD 75.00 per stay)
  • Maximum 2 (weight limit: 100 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD75.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Suites BloomingtonNormal Hotel
Hampton Hotel Normal
Hampton Inn Normal
Normal Hampton Inn
Hampton Inn Suites Bloomington Hotel
Hampton Inn Suites Bloomington Normal
Hampton Inn Suites BloomingtonNormal
Hampton Inn Suites Bloomington Normal
Hampton Inn & Suites Bloomington - Normal Hotel
Hampton Inn & Suites Bloomington - Normal Normal
Hampton Inn & Suites Bloomington - Normal Hotel Normal

Hampton Inn & Suites Bloomington - Normal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1002 reviews
Rating 8 - Good. 229 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ronald, Park Forest

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Received 24-hour notice the elevator was out of order. Best option was 3rd floor room. Room was clean but needed update and repairs. Pool was also out of order. Staff was profesional and courteous.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Matt

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the Hampton Inn in Normal, Illinois, and I must say my experience was quite disappointing. The main issue during my visit was that both elevators were out of service. This presented a significant challenge, especially as I was traveling with someone who has a disability. Navigating multiple flights of stairs was not only inconvenient but also unsafe and inconsiderate for any guests who may have mobility issues. In addition to the elevator situation, I noticed that the hotel is in dire need of updating. The decor felt dated, and the rooms lack the modern amenities one would expect from a hotel in this price range. The overall atmosphere seemed worn, which detracted from the comfort and enjoyment of our stay. While the staff was friendly and tried to be accommodating, service alone can’t rectify the underlying issues. Unfortunately, I left feeling that my stay did not meet the standards typically associated with Hampton Inns. I hope the management addresses these problems, as it could be a great place to stay with a little investment in maintenance and modernization. For now, I cannot recommend this hotel, especially for anyone traveling with accessibility needs.
Stayed 1 night in Jan 2025

10/10 Excellent

BETHANY, Normal

Stayed 1 night in Dec 2024

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities
Good trip
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Stayed 1 night in Nov 2024

4/10 Poor

kim

Travelled with partner
Frequent traveler to the area and have stayed here once before. Both times I found the beds lacked good support and room temperature fluctuated a lot making a too hot/chilly cycle all night. Worst, we paid the full posted price but the hot tub was out of order and the elevator was broken. Of course they kept my disabled husband and I on the 3rd floor making life more difficult than it had to be. No help or compensation was offered. We won't be staying there again!
Stayed 1 night in Jan 2025

6/10 Okay

Susan, Wylie

Travelled with family
Liked: Cleanliness
We have stayed at the property several times through the past 10 years. This time wasn't as good as past times. We were notified by phone earlier in the day on the day we were to arrive that the elevators weren't working and given the choice to stay or not with free cancellation. We kept the reservation only because we had already paid through Expedia and didn't want the hassle of trying to figure that part out when we were traveling and didn't have time to find another hotel. First floor rooms would have been our first choice, but we were at least able to get 2 second floor rooms. The biggest inconvenience was having to go to the stairs at the end of the first floor hallway and carry the luggage up. Then go half way down the second floor hall to get to our rooms. Check-in was ok, but I've had better experiences in the past and the employee was coughing quite a bit when handling the cards. Later in the evening when we returned my key wasn't working so I had to wave at the employee sitting in the lounge area to open the door.The rooms were fine and clean. Aside from being out of syrup the breakfast was good.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

We always stay at a hampton, but i was a little disappointed this time. The elevator was not working, the hot tub was in the process of being repaired so it was unusable as well. The ice machine on our floor was also not operational so you had to use the stairs to go to the next floor to get ice.
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Liked: Staff & service
Excellent customer service (Jasmine). They went above and beyond in a stressful pending winter storm travel situation, offering to help in perfect way before being asked.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert, snellville

Stayed 1 night in Dec 2024

6/10 Okay

Amy

Travelled with family
Disliked: Property conditions & facilities, room comfort
The elevator wasn’t working and we were on the 4th floor- they did call ahead and let us know. The hot tub wasn’t working, no towels in the pool area, and the shampoo and conditioner bottles were empty. The pillows were terrible. The heat in our room would not turn off.
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
It was a very nice stay, I just wish the hot tub was running
Stayed 1 night in Jan 2025

6/10 Okay

Sabrina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

No Elevator

The stay was ok, but the elevator was broken, therefore we couldn't get the type of room we requested. Overall comfortable for the night
Stayed 1 night in Jan 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the money

The elevator wasn't working for the entire 3 days and was put on the 4th floor. The pool and hot tub were also out of order. No accommodation or discount was even offered. The room was not very clean, one pillow case had a blood stain on it, and the remote for the tv didn't work properly.
Stayed 2 nights in Dec 2024

4/10 Poor

Laureen

Stayed 2 nights in Dec 2024

10/10 Excellent

Carolyn

Stayed 1 night in Nov 2024

8/10 Good

Renae

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great. The breakfast was amazing.
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Stayed 1 night in Nov 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good choice for the price (despite some issues)

I stayed here previously, and was satisfied other than the hot tub being out. This time I was surprised that the pool was out as well as the elevators! Wish I had known that as I was on second floor, and have bad knees. Will have to do deeper research next time.
Stayed 2 nights in Dec 2024

6/10 Okay

susan

Stayed 1 night in Dec 2024

2/10 Terrible

Li

Stayed 3 nights in Nov 2024

4/10 Poor

George

Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Accessible Room Next to Mechanical Equipment

My husband was very aware of a mechanical noise from the hot water heater in the room next to us (first floor accessible room) that thumped every few minutes all night long. We will ask not to be placed in that room from now on.
Stayed 1 night in Nov 2024