Holiday Inn Express & Suites Bloomington by IHG Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Their Key Card system was not working, had to wait to have someone to let us into our room. Average wait was 10 minutes. This had been out for over a week.
Staff very friendly but hotel showing its age and carpets needs a good cleaning
Randall
Stayed 2 nights in Nov 2024
8/10 Good
Mitchell
Travelled with family
17 Nov 2024
Liked: Cleanliness, staff & service, room comfort
We ended up have to move to different room because our original room smell like somebody did smoke smoking in the room so, request to move and did moved but the card reader isn’t working very well.
Mitchell
Stayed 1 night in Nov 2024
8/10 Good
Bonnie
Travelled with partner
17 Nov 2024
Liked: Cleanliness, staff & service
Excellent friendly hardworking staff, clean room, and good breakfast. However, the property is quite worn and decor is very dated. The key card system was not working so we had to have an escort each time we wanted to reenter our room.
Bonnie
Stayed 1 night in Nov 2024
6/10 Okay
Kristin
11 Nov 2024
The room was spacious. Pool area was nice.
Kristin
Stayed 2 nights in Nov 2024
6/10 Okay
Joni
10 Nov 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Never again
No keys all SOLD out weekend.We had to be escorted to our rooms each time we entered our rooms.This hotel was in need of a renovation.The staff always were very kind and the location was good.The price we paid for an IU weekend event was exorbitant.
We enjoyed our stay. The stuff was helpful and friendly. The location was in good location with walking distance to restaurants. I would stay here again in the future.
The property overall was dirty and tired. I stayed here probably 30 years ago when I was in college, and it looks like it hasn't been updated since. The beds were comfortable, but the condition of the carpet was filthy, and the bathrooms had mold in spots in the shower. The staff was very friendly.