Comfort Inn & Suites Franklin East

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Dates

January 2025

February 2025

In-room safe, desk, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Pet-friendly

Gym

Housekeeping

Breakfast included

Air conditioning

Explore the area

105 Trotter Lane, Franklin, KY, 42134

Simpson County Archives and Museum
5 min drive
Kentucky Downs
7 min drive
Kenny Perry's Country Creek Golf Course
8 min drive
Bowling Green, KY (BWG-Bowling Green-Warren County)
21 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking

Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 night

includes taxes & fees

11 Jan - 12 Jan

About this property

Hotel in Franklin with free breakfast and fitness centre

An indoor pool, a fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.

Comfort Inn & Suites Franklin East offers 60 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

During your stay at Comfort Inn & Suites Franklin East, you'll be close to Kenny Perry's Country Creek Golf Course. Features include free breakfast, free WiFi in public areas and free self-parking.

Free full breakfast served daily
Free WiFi
Free self-parking
Enjoy a bite to eat at the buffet restaurant
Take a swim in the indoor pool
Amenities include free newspapers in reception, a business centre and a meeting room
On-site recreation includes a gym
5 minutes by car from Simpson County Archives and Museum and 7 minutes from Kentucky Downs
Dogs welcome for a fee (restrictions apply)

Comfort Inn & Suites Franklin East offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. The business-friendly Comfort Inn & Suites Franklin East also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Franklin hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 9 AM.

On-site venue – This buffet restaurant specialises in American cuisine and only serves dinner.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
RV/bus/lorry parking on site

Food and drink

Free full breakfast available daily 6 AM to 9 AM
Coffee and tea in common areas

Things to do

Gym
Indoor pool

Family friendly

In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

Business centre
Meeting room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

32-inch LCD TV with premium digital channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Desk
Free local calls
Free weekday newspapers
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in time starts at 4 PM

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 35 per accommodation, per day (maximum USD 100 per stay)
Only dogs are allowed
Maximum 2 (weight limit: 50 lb per pet)
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 35 per accommodation, per day (maximum USD100 per stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Front desk staff will greet guests on arrival.

We should mention

Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Franklin

Comfort Inn Hotel Franklin

Comfort Inn & Suites Franklin East Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

2/10 Terrible

Patrick

23 Sept 2024

Stayed 2 nights in Sep 2024

6/10 Okay

Rebecca

21 Sept 2024

Disliked: Staff & service

The wifi was spotty and we had to go get our towels when we ran low. Plus breakfast wasn't very good

Stayed 4 nights in Sep 2024

2/10 Terrible

James M

16 Sept 2024

Disliked: Staff & service, amenities, property conditions & facilities

Desk clerk was on the phone when I arrived and did not acknowledge me (I was the only guest present) for some time...rude. While he was checking for my reservation (which took a long time) he did not tell me he'd found it. He needs some more training in my opinion. The a/c in my room created a more humid environment than the outside! When I arrived, the tv in my room did not work. I later moved the HDMI cable to the correct plug and it came right on. The breakfast was as expected and the breakfast attendant was polite and professional. I had occasion to pass the cleaning staff in the hallway and both employees that I saw were pleasant and offered a greeting. Their appearance was professional. There were at least 10 ceiling tiles missing above the elevator...ripped out of place vs. just being removed. Carpet is coming up around the edges in place. I don't plan to return to this, or any other Comfort Inn if I can help it. I paid a premium price for this much less than premium experience.

Stayed 2 nights in Sep 2024

6/10 Okay

James

14 Sept 2024

Liked: Staff & service

Stayed 1 night in Sep 2024

4/10 Poor

Carol

13 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better customer service needed by General Manager

We booked a two night stay for the live racing events at Kentucky downs. The location, being only 6 miles away, was great. When we arrived, there was a No Vacancy sign for the hotel. Our room had a very strong smell of mold/mildew. We did not ask for another room due to the No Vacancy sign. The next morning, we asked for a room clean. When we got back in the evening, our room door was ajar; items were gone through and missing. We let the front desk know and the general manager stated he would refund $50 to the room for the inconvenience. In the morning, the billing summary showed an adjustment of $30. When I questioned the lesser amount, the general manager (my husband thought his name was George) stated he did $30 and said that was all he was going to do with no explanation. In addition, he said he would come to the room and pick up the box of trash that housekeeping left; he did not do that either. Please do not say you are going to do something and then not do it. That is one of the worst customer service things you can do.

Stayed 2 nights in Sep 2024

10/10 Excellent

Dennis

Business traveller

10 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

2/10 Terrible

Chris

Travelled with group

8 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

DO NOT STAY HERE! VERY RUNDOWN BUSINESS. SO MANY THINGS NEED TO BE FIXED AND UPDATED. VERY DIRTY. SMELLED LIKE MILDEW IN 3 ROOMS THAT WE'VE SEEN. CARPET IS DISGUSTING. VERY LIMITED BREAKFAST. NOT SANITARY AT ALL.

Stayed 1 night in Sep 2024

10/10 Excellent

Carol

7 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This property was clean, the staff was extremely friendly and helpful. The breakfast was very good

Stayed 1 night in Jul 2024

2/10 Terrible

Pamela A

4 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

The smell was horrendous, I bought candles and febreeze just to tolerate it. The carpet needed replaced it was filthy. Outside in the parking lot there was quite a bit of garbage and just general lack of care. The landscape was completely overgrown. I realize the outside has nothing to do with the rooms but it shows overall lack of management

Stayed 4 nights in Aug 2024

10/10 Excellent

Barbara

Travelled with group

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Carolyn

Travelled with family

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Nice place comfortable bed . But exhaust fan in bathroom didnt work. Door to the room did not want to close. Housekeeping did a lousy job of cleaning thw room they didnt even empty the trash. Other than that it was a nice hotel

Stayed 3 nights in Aug 2024

4/10 Poor

Wyndee, Lexington

Business traveller, Travelled with partner

2 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The carpet in our room was stained with black soot. The room had a terrible smell.

Stayed 1 night in Aug 2024

8/10 Good

Akhmaddzhon

30 Aug 2024

Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveller

26 Aug 2024

Liked: Cleanliness, staff & service, amenities

Third floor smelled stuffy when getting off the elevator. Our room also smelled stuffy and humid. Air conditioner made strange noises. A metal insulated cup that i filled with ice water the night before was sweating in the morning! That cup NEVER sweats!!!

Stayed 1 night in Aug 2024

6/10 Okay

Julie, Bon Aqua

Travelled with family

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Everything here was aesthetically pleasing. For myself, the only two things that bothered me the most was the fact that the room smelled bad, like it was damp and mildewy. It made sleeping difficult. The beds, the pillows, all that was lovely. I didn’t use the shower facilities, but they were clean. I know a lot of the hotels with the breakfast, whenever they serve the eggs and meat and potatoes, the eggs always look horrible so this was no exception. Was not an appetizing looking scrambled egg. It looked like it had been baked and chopped up and the sausages did not look appetizing either. They were gray, for lack of a better description. I understand they are heat and eat, but I prefer a little brown to them so they look like they’ve been cooked. Otherwise, all the other selections were fine.

Stayed 1 night in Aug 2024

4/10 Poor

Phillip

Travelled with family

19 Aug 2024

Room had bad moisture smell

Stayed 1 night in Aug 2024

10/10 Excellent

Breanne

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Upon arrival, the interior smelled very clean. Front desk staff Was friendly. I requested a last-minute accommodation and was met with understanding And a solution. The property was well kept. There were plenty of breakfast options in the morning.

Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Business traveller

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

MUNCHUNG

Travelled with family

12 Aug 2024

Disliked: Property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Phillip

Travelled with partner

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was nice and clean and the shower was great! The exercise room was ok but it needed some more equipment, but overall it was great!

Stayed 1 night in Aug 2024

8/10 Good

Michelle

Travelled with family

8 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Jeff

Travelled with partner

5 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our stay. The breakfast was good each day and it was comfortable and quiet. The only thing we didn't like was the room was handicap accessible and we're not handicapped. We probably could've requested another room but we were too tired and just wanted to get some sleep.

Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

The air wasn't working properly in the first room I had. They graciously moved me to another room right away and even upgraded it! The staff was very friendly and always asked If I need anything when I saw them.

Stayed 3 nights in Jul 2024