Best Western Brentwood Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Brentwood Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free WiFi, bed sheets
Outdoor pool
Property entrance
Lobby
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Air conditioning
  • Parking included
  • Breakfast included

Explore the area

Map
8820 Brentwood Blvd, Brentwood, CA, 94513
  • Brentwood Country Club
    9 min walk
  • Veterans Park Memorial Elements
    19 min walk
  • Brentwood Family Aquatic Complex
    2 min drive
  • Stockton, CA (SCK-Stockton Municipal)
    43 min drive

Room options

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Brentwood Inn

Hotel in Brentwood with free breakfast and fitness centre
An outdoor pool, a fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Best Western Brentwood Inn offers 50 air-conditioned accommodations with video game consoles and coffee/tea makers. Televisions come with satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Brentwood Inn. During your stay, you'll be within walking distance of Veterans Park Memorial Elements. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and conference space
  • On-site recreation includes a gym
  • Just a 2-minute drive from Veterans Park Memorial Elements and a few minutes from Brentwood Family Aquatic Complex
Best Western Brentwood Inn offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available. Event space at this hotel measures 300 square feet (28 square metres) and includes conference space. The business-friendly Best Western Brentwood Inn also features multilingual staff, coffee/tea in common area, and dry cleaning/laundry services. Self parking is free.

This Brentwood hotel is smoke free.

Guests are served a free breakfast. An additional breakfast is available daily for a fee.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 300 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brentwood Holiday Inn Express
Best Western Brentwood
Holiday Inn Express Hotel Brentwood
Holiday Inn Express Brentwood Hotel
Holiday Express Brentwood
Best Brentwood Brentwood
Best Western Brentwood Inn Hotel
Best Western Brentwood Inn Brentwood
Best Western Brentwood Inn Hotel Brentwood

Best Western Brentwood Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 281 out of 873 reviews" "
Rating 8 - Good. 283 out of 873 reviews" "
Rating 6 - Okay. 138 out of 873 reviews" "
Rating 4 - Poor. 90 out of 873 reviews" "
Rating 2 - Terrible. 81 out of 873 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Betsy

Disliked: Staff & service, property conditions & facilities
There was no one at the counter when we tried checking in at 9pm; no bell at all. We had to yell for someone to come out. Also, there wasn’t anyone when we needed to check out. The property also needs to be updated as far as its decoration. There was mold on the walls. The first room we were assigned stunk like smoke so we requested another room. The 2nd room was better but was next to the elevator so it was crazy noisy. People were loud coming out of the elevator and slammed their doors. I will definitely not stay in this property again.
Stayed 1 night in Aug 2024

2/10 Terrible

keith

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Told I had to book queen bed rooms to have adjoining rooms (more expensive for queen vs king) then they said no adjoining available . Had to call front desk 3 times to have them quiet Nextdoor tv at 1am. Had to use my cell phone as in room phone didn’t work. Best Western should be ashamed of this property.
Stayed 1 night in Aug 2024

6/10 Okay

Patrick

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Kevin

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The "suite" we requested did not have the air conditioning running and was over 90° upon arrival. The curtains were severely stained. The lid to the toilet was cracked. One of the outlets was duct taped. After 20 minutes the room had not come down in temperature and I ultimately had to request other room accommodations. The standard room I was moved to did not have any of the aforementioned issues and was satisfactory for the one evening stay.
Stayed 1 night in Aug 2024

8/10 Good

Leniza Rae

Travelled with family
Liked: Amenities
Room Smells bad small area Not well maintained bathroom
Stayed 2 nights in Aug 2024

8/10 Good

Erik

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is very limited
Stayed 2 nights in Aug 2024

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and pleasant.
Stayed 1 night in Jul 2024

6/10 Okay

Troy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hallway carpets were stained, bathtub rusted, pool not cleaned, and very noisy at night. Anyone in the hallway sounded like they were in our room
Stayed 1 night in Jul 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

sanjay

It's ok. Not that good
Stayed 1 night in Jul 2024

4/10 Poor

Penny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor first impression
The room smelled moldy when we arrived. The towels were sour and had threads coming out. So we went to buy our own towels from the local store. The cleaning staff never came on and cleaned our room. The refrigerator over flowed with water maybe they turned it off to unthaw the ice. We always wipe down everything when we arrive at a facility. I'm glad we did. The microwave had residue inside and the TV remote was sticky. The front desk staff was very nice. The AC/heater was so loud we had to turn the TV volume way up. I'm surprised we didn't get a noise complaint. We will never stay with this Hotel brand again. This was our first time staying with this Hotel group. We would have thought because of the area, the quality would have been better. I should have listened to my peers.
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rusted Bathtub in 219
Gross! Rusted bathtub in room 219. Front desk said they rent out “as-is”. I checked in late at night and parked where instructed. The side door to the hotel was propped open for anyone to walk in. The room appeared ok at first glance until I went to use the shower in the morning and saw the rusted tub. The front desk didn’t have any similar rooms. They had me email the general manager. He approved me moving to a room someone was checking in to that day and would give the other person the rusted bathtub room. Gross.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sheikh

Stayed 1 night in Jul 2024

10/10 Excellent

Sheikh

Stayed 1 night in Jul 2024

10/10 Excellent

Sheikh

Stayed 1 night in Jul 2024

6/10 Okay

Daniel

Stayed 3 nights in Jul 2024

6/10 Okay

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
IT COULD HAVE BEEN BETTER
My husband uses a walker so we reserved a handicap room, and the room itself was adequate even though the TV didn't work. The only thing special was the bathroom door, but it was too large for the space between the sink and was very difficult to maneuver around. We travel a lot, but we have never seen a toilet that was so low to the ground. It would have been fine for a child. Very difficult to get up even for someone with no handicap.
Stayed 1 night in Jul 2024

10/10 Excellent

Elpidio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Matthew

Disliked: Cleanliness
Stayed 2 nights in Jun 2024

4/10 Poor

michelle

Travelled with group
Disliked: Property conditions & facilities
Rust in the bath tub, floors dirty, upkeep and updates should be made not worth the money charged.
Stayed 1 night in Jul 2024

2/10 Terrible

Teresa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bugs everywhere
Stayed 4 nights in Jul 2024

6/10 Okay

Juan, Elk Grove

Travelled with family
Liked: Staff & service
Property was very bland.
Stayed 1 night in Jun 2024

2/10 Terrible

Shemina, Dar es Salaam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The floor was dirty our feet turned black, the bathroom had a soiled sanitary pad and dirty floss! Breakfast was terrible, luke warm water for tea, no bread. On complaining to the front desk attendant, she plainly said ‘i understand’ and that’s about it! Don’t recommend this property at all!
Stayed 2 nights in Jun 2024

10/10 Excellent

Pedro

Stayed 1 night in Jun 2024