4/10 Poor
Tina B.
22 Mar 2025
Disappointing Stay – Poor Maintenance and Misleading Listing
Our experience at this rental was far from what was advertised. The property was poorly maintained, several amenities were unusable, and the overall experience was frustrating. I would not recommend staying here.-The listing advertised garage parking, but it failed to mention that the garage entrance is very low, making it inaccessible for many vehicles. The owners are aware of this issue, as they even include a “joke” in the condo guide about guests avoiding damage to their cars, yet this is not disclosed in the listing.-The hot tub was overfilled to the point of overflowing, making it impossible to use without causing a flood.- After finally finding the remote, we could not figure out the fireplace, the guide threatened a 200 fine for misusing the fireplace, wasn't worth the risk.-The hot water ran out after only two showers.- The dining space was poorly arranged, and we could not eat together as a family of four.-The coffee maker was broken upon arrival, wasted money on K-cups.-The WiFi info was outdated, requiring us to contact the property manager for updated details.-Walls had multiple scuff marks, gouges, and dirty duvet cover in master bedroom, dirty dishes due to checkout rules.Positives:-Kids’ room, included bunk beds and an Xbox that our children enjoyed. -The mudroom was great for hanging wet things and provided a good drop off space.-Communication was timely with the owners, but it was annoying to have to need to ask questions.
Tina B.
Stayed 4 nights in Mar 2025