Westward Wagon Inn Theme Park Entrance

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Westward Wagon Inn Theme Park Entrance

Comfort Single Room, 2 Queen Beds | Premium bedding, pillow-top beds, blackout curtains, free WiFi
Reception
Front of property
Breakfast buffet
Exterior

Reviews

5.6 out of 10

Popular amenities

  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
7830 Crescent Avenue, Buena Park, CA, 90620
  • Knott's Marketplace
    8 min walk
  • Knott's Soak City Water Park
    9 min walk
  • Knott's Berry Farm
    9 min walk
  • Orange County, CA (SNA-John Wayne)
    26 min drive

Room options

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Family Suite, 2 Bedrooms

  • Sleeps 6
  • 3 Queen Beds

Comfort Single Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Westward Wagon Inn Theme Park Entrance

Hotel with free parking, a short walk to Knott's Berry Farm
A snack bar/deli, coffee/tea in a common area and concierge services are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are on-site.
Westward Wagon Inn Theme Park Entrance offers 20 accommodations, which are accessible via exterior corridors and feature designer toiletries and blackout curtains. Pillowtop beds feature premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers.

This Buena Park hotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall property condition at Westward Wagon Inn Theme Park Entrance. During your stay, you're just a quick walk from Knott's Berry Farm. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Services include a concierge and tour or ticket assistance
  • 9 minutes by foot from Knott's Berry Farm and a 2-minute drive from Medieval Times
There's a snack bar/deli on site. A free manager's reception is offered daily. Public spaces have free WiFi. Westward Wagon Inn Theme Park Entrance also features tour/ticket assistance, coffee/tea in common area, and concierge services. Self parking is free.

This Buena Park hotel is smoke free.

The hotel hosts a free manager's reception daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lever door handles
  • No lift
  • Roll-in shower (76 centimetre wide)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (89 centimetre wide)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Heating

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Westward Wagon Inn Theme Park Entrance Buena Park
Westward Wagon Theme Park Entrance Buena Park
Westward Wagon Theme Park Entrance
Westward Wagon Theme Park Ent
Westward Wagon Inn Theme Park Entrance Hotel
Westward Wagon Inn Theme Park Entrance Buena Park
Westward Wagon Inn Theme Park Entrance Hotel Buena Park

Westward Wagon Inn Theme Park Entrance Reviews

Reviews

5.6
Rating 10 - Excellent. 48 out of 258 reviews" "
Rating 8 - Good. 45 out of 258 reviews" "
Rating 6 - Okay. 42 out of 258 reviews" "
Rating 4 - Poor. 31 out of 258 reviews" "
Rating 2 - Terrible. 92 out of 258 reviews" "

5.6/10

Cleanliness

6.8/10

Staff & service

3.8/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Heather

Stayed 3 nights in Jul 2024

4/10 Poor

Paige

Disliked: Staff & service, property conditions & facilities

4/10 Poor

Ashley

Stayed 1 night in Jun 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and nice. Property is near Knott’s and Knotts soak city.
Stayed 1 night in Jun 2024

4/10 Poor

izzat

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
PLEASE DO NOT STAY HERE❗️Firstly, when we first walked into the room it smelled like cigarettes. There was a hole in the door that was supposed to be a peephole but was just a hole. There was only 1 air-condition, so the second bedroom was extremely warm, we had to buy a fan for it. Next, there was no smoke detector and there was absolutely no amenities such as a hairdryer or straightener. There was one bar of soap and one small bottle of shampoo. There was also no hangers in the closet space. ❗️Most importantly, we stayed here because there was a "continental" breakfast included, but all they gave us was a few store bought danishes and coffee. Another thing is that there were suspicious people inside of the hotel area with their clothes unpacked and stuff everywhere. The tv remote barely worked and there were very loud plastic covers on the mattresses. The only good thing about this hotel was the housekeeping woman! She was very pleasant and helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Wilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and smelled very fresh. Room was beautiful and very comfortable. I stepped out several times during the night to a quite calm parking lot, and felt safe smoking outside. I would definitely stay there again.
Stayed 1 night in May 2024

10/10 Excellent

Raul

Liked: Staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wilma at the front desk was a great host and very accommodating. The rooms are super clean, cozy, and very up to date. Marble floors, matching marble walls in the bathroom, and a remote controlled AC. If you can't stay long, you will definitely be back. Staff from the maids to the front desk were all very nice and helpful. I highly recommend this hotel.
Stayed 2 nights in Jan 2024

2/10 Terrible

Jeremy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If 0 stars was an option thats what I would give. I booked this hotel for new years. I got there and went to the front window, I waited a while before anyone came and when she did she had an attitude because SHE WAS SLEEPING!! The nerve of this place. We ended up not staying because she was rude. By far worst customer service ever and not to mention its shady. Its a crackhead motel, in the time I was there waiting I saw a homeless girl go in and buy drugs from one of the rooms and then pee in the parking lot. This place is ghetto, never again. I havent even been refunded just keep getting the runaround
Stayed 1 night in Dec 2023

2/10 Terrible

Elizabeth

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst night ever , Very loud , Kept getting random knocks to our door and will come out and there seem to be a guy outside in his truck looking very suspicious , If you have kids really dont recommend and not worth the price, Looks like theres alot of night owls .

8/10 Good

Josephine

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2023

2/10 Terrible

Alejandra

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures did not match property, very unsafe location
Stayed 1 night in Jul 2023

10/10 Excellent

Shyanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

Laurita

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Don’t believe in the website photos it’s not what they said… I got way different room. I booked for a suite 😁 they gave me a single room. Otherwise it was clean and the staff very nice and friendly ♥️
Stayed 1 night in May 2023

2/10 Terrible

Rosalina

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Illegal activity on premises. Not family friendly. Prostitution going around while drug transactions going on. Floors were not swept or mopped. Gun shots happened outside my room. Tried to get in contact with front desk no one answered.

10/10 Excellent

WILMA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Check-in was quick, easy, & pleasant. The room was fine, but did not feel inviting. There was still a smell of stale cigarettes despite the attempt to mask it, and the mattress pad had a cigarette burn- all despite the room being plainly marked non- smoking. I would chalk most of that up to rude guests more than anything the staff had done. The outside was the main complaint. Grounds were littered with random items, and even very late at night, people were loitering in cars or outside rooms. Again, not to be negative to staff.
Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confirmed: every bad review is absolutely true.
The place was filthy…the smell of the room was a mixture of stale smoke and body odor. We didn’t read the reviews before booking (shame on us) but all of the bad reviews are a true statement. This was a non-refundable booking so we attempted to stay after the front desk assured me there were no bugs of any type… (not true). Before we brought our stuff in the room, we went and bought shower shoes, disinfectant wipes, and Lysol spray. I took a cleaning wipe to the floor and was disgusted at the filth that was coming up. Same thing with the walls, there was dirty hand prints all over them. The first night we slept with the lights on (with good reason) but the second night turned them off.. what a mistake… that’s when the roaches came out in the bathroom…we packed up and left and didn’t stay for the remaining nights. There are people that live in this motel and the shady people that hang out in the parking lot… this place knows it’s a dump and that’s why they say it’s non-refundable. Hotels.com needs to remove this place as an option so no one else gets fooled. All of our things we brought into that disgusting room now has that smell attached to them.
Roaches
Roach
Mismatched curtain panels that didn’t even cover the window
Stayed 3 nights in Oct 2022

2/10 Terrible

natalie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was there for 30 min and then we checked out the room was a mess! The bathroom towels where dirty air conditioner didn’t work and it said it was a non smoking room when it reeked of cigarette smell. Staff didn’t even offer me onother room nor somewhat of a refund never going there again
Stayed 1 night in Oct 2022

6/10 Okay

Maria

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2022

2/10 Terrible

Cassandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL I'VE EVER BEEN TO!
The room smelled so horrible, like smoke. There were crack heads hanging around all over the hotel. NOT SAFE FOR A FAMILY TO STAY !!!
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is a dump.
This hotel was a dump. Bathroom counter held together with masking tape. Huge hole in the wall behind the door. Chairs were covered in Tears and stains. Floors were dirty. Bathtub was dirty. Shower curtain had huge tears in it. No soap, not even a bar soap to wash hands in the bathroom. Broken TV. Some lights didn’t work. Could tell that some rooms were in the process of being upgraded but ours obviously wasn’t one of them. People were having parties in adjacent rooms, very noisy as walls are paper thin. Curtains are sheer so there was not much privacy or sunlight/streetlight blackout. Walls were filthy as well.
Stayed 2 nights in May 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t even stay. We arrived with 3 kids and when getting into the room there were cockroaches in the room. Found a few more in the bathtub and on the walls in the bathroom. Totally grossed us out and we left the property
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay
My light was off
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst place to stay. I booked a family suite when I got to check, they told me they didn't have it. They offered me another rooms but they were very dirty and destroyed. I told them that I didn't want those and they never gave me my money back. It is a fraud. What they do is not true what they offer online.
Stayed 2 nights in Feb 2020