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The Westin Buffalo

4.0 star property

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Photo gallery for The Westin Buffalo

Exterior
Property amenity
Reception
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Breakfast available
  • Pet-friendly

Explore the area

Map
250 Delaware Ave, Buffalo, NY, 14202
  • Chippewa District
    ‪1 min walk‬
  • Shea's Performing Arts Center
    ‪6 min walk‬
  • Buffalo Niagara Convention Center
    ‪6 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Traditional Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Traditional Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 49-inch flat-screen TV with cable channels, TV, pay films

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, blackout curtains, iron/ironing board

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

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About this property

The Westin Buffalo

Hotel with a fitness centre, near KeyBank Center
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and valet parking. Housekeeping is available on request.
The Westin Buffalo offers 115 accommodations with a safe and complimentary bottles of water. 49-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Buffalo hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Westin Buffalo. During your stay, you're just a quick walk from Chippewa District. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Patina 250
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute drive from KeyBank Center and a few minutes from Lake Erie
  • Dogs welcome free of charge
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A fitness centre, gift shops/newsstands, and a garden are also featured at the business-friendly The Westin Buffalo. For a fee, parking is available.

This 4-star Buffalo hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Patina 250 – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar.
Jake’s Café – This café serves breakfast and lunch.
Late-night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 20 per day)
  • Covered valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jake’s Café
  • Patina 250

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 40 lb per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wireless Internet: USD 10 per day (rates may vary)
  • Covered self-parking fee: USD 20 per day
  • Valet parking fee: USD 50.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Buffalo Hotel
Westin Buffalo
The Westin Buffalo Hotel
The Westin Buffalo Buffalo
The Westin Buffalo Hotel Buffalo

The Westin Buffalo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 270 out of 370 reviews
Rating 8 - Good. 64 out of 370 reviews
Rating 6 - Okay. 17 out of 370 reviews
Rating 4 - Poor. 8 out of 370 reviews
Rating 2 - Terrible. 11 out of 370 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Wesley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unaccommodating.
Stayed 1 night in Nov 2024

10/10 Excellent

Nelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Harlem

Stayed 1 night in Oct 2024

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! Hotel staff were wonderful and so accommodating. Rooms were spacious, well appointed and very clean. Will definitely come back!
Stayed 1 night in Nov 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional! Very friendly and helpful. The morning breakfast walking options is limited and staff did not seem versed on the best option. Sub par olives for a dirty Martini. I would stay again for sure.
Stayed 1 night in Nov 2024

10/10 Excellent

Odette

Liked: Cleanliness, staff & service, property conditions & facilities
Do not hesitate ! Very good choice.
Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Stayed 1 night in Oct 2024

8/10 Good

David

Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and property. Walking distance to everything and comfortable bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Tamisha

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and the staff Olivia and Chloe were amazing and they checked on us throughout our short stay. It was also dog friendly so that always is a plus!
Stayed 2 nights in Aug 2024

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Giovanni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Kelli

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! Clean! Comfortable and dog friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Aryn

Business traveller
Liked: Cleanliness, amenities
Very lovely property. Great location. Very clean and accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and people working here was more than amazing! I’d recommend this hotel to just about everyone who will ask me where is a good place to stay in buffalo. Not only were they nice the service was impeccable! They even gave my sister a gift for her 21st birthday which we were there for. Loved my stay overall 100/10
Stayed 1 night in Aug 2024

8/10 Good

ester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor brakefest
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin is located in a great part of Buffalo. The room was clean, large and comfortable. The staff were friendly and helpful with ideas of what to do locally. The fitness center has 3 Peloton bikes and numerous other equipment. We would absolutely stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at The Westin in downtown Buffalo was outstanding. From the moment I arrived, the staff's warm welcome and a glass of champagne made me feel special and set the stage for a memorable stay. The amenities are top-notch, especially the state-of-the-art gym, which made my workouts enjoyable and convenient. The dining options are equally impressive, with a variety of delicious meals available at the on-site restaurant. Overall, The Westin Buffalo exceeded all my expectations. With its excellent service, luxurious amenities, and prime location, it's a fantastic choice for anyone visiting downtown Buffalo. I can't wait to return!
Stayed 1 night in Jul 2024

10/10 Excellent

Lucie

Stayed 1 night in Jul 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was clean and in good condition, and the staff was very friendly. The only thing we didn't love was the lack of coffee available in the lobby in the mornings, and the restaurant is closed during part of normal brunch hours on the weekend from 10 until 11:30, which is a bit odd. However, parking was easy and there were plenty of great nearby restaurants.
Stayed 2 nights in Jul 2024

10/10 Excellent

Abed - Tony, Locke

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Majd Khalaf -

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ا The employees were very kind and courteous, especially Cassandra
Stayed 1 night in Jun 2024

10/10 Excellent

Heather

Stayed 2 nights in Mar 2024

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very classy. I especially enjoyed the natural tea and honey selection in the lobby.
Stayed 2 nights in May 2024