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Dragonfly Hotel Bury St Edmunds

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dragonfly Hotel Bury St Edmunds

Lounge
Exterior
Bar (on property)
Standard Double Room | Desk, laptop workspace, free WiFi, bed sheets
Lounge

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Symonds Road, Bury St Edmunds, England, IP32 7DZ
  • Abbey Gardens
    14 min walk
  • St Edmundsbury Cathedral
    18 min walk
  • The Athenaeum
    18 min walk
  • RAF Mildenhall (MHZ)
    31 min drive

Room options

View all photos for Standard Double Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Desk, laptop workspace, free WiFi, bed sheets

Family Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, laptop workspace, free WiFi, bed sheets

Standard Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

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The price is €96
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includes taxes & fees
4 Jan - 5 Jan
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About this property

Dragonfly Hotel Bury St Edmunds

Hotel with free parking, near St Edmundsbury Cathedral
A restaurant, a bar/lounge and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and a garden.
Dragonfly Hotel Bury St Edmunds offers 76 accommodations with coffee/tea makers and a hairdryer. 42-inch LCD televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Dragonfly Hotel Bury St Edmunds. During your stay, you'll be within walking distance of St Edmundsbury Cathedral. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at The Restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include meeting rooms and conference space
  • Just a 3-minute drive from Theatre Royal and a few minutes from Nowton Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Dragonfly Hotel Bury St Edmunds also features a garden, a picnic area, and express check-out. Free self parking is available.

This Bury St Edmunds hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
The Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bury St Edmunds Quality Hotel
Quality Bury St Edmunds
Quality Hotel Bury St Edmunds
Dragonfly Hotel Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel
Dragonfly Hotel Bury St Edmunds Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel Bury St Edmunds

Dragonfly Hotel Bury St Edmunds Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 260 out of 950 reviews" "
Rating 8 - Good. 377 out of 950 reviews" "
Rating 6 - Okay. 180 out of 950 reviews" "
Rating 4 - Poor. 90 out of 950 reviews" "
Rating 2 - Terrible. 43 out of 950 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Trevor

Liked: Cleanliness, property conditions & facilities, room comfort
A overnight stay to visit Bury St Edmunds
We staid a night to visit Bury St Edmunds. It is convenient but about a 20 minute walk. The staff were friendly. However, we only had 3 pillows and asked for a fourth as they were fairly thin. We were told they would send one, but it never arrived. The breakfast was very basic, although cooked. There weren’t any side plates for toast and the table sticky. Some of this may have been as the hotel appeared to have low occupancy.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Comfortable stay
Very clean room, lovely comfortable bed, helpful staff. Hotel was quiet, some low-level background noise from nearby roads but got a good sleep. Corridors and public areas a bit worn but there is refurbishment ongoing. Good breakfast. Plenty of parking.
Stayed 1 night in Sep 2024

10/10 Excellent

Alanna Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff, clean and comfortable.
Stayed 3 nights in Aug 2024

6/10 Okay

John

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Not great
Had change rooms on arrival as severe riad noise. The second room had awful smells from the drain which i reported but no action
Stayed 3 nights in Aug 2024

10/10 Excellent

Austin

Stayed 1 night in Aug 2024

10/10 Excellent

Joseph P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, recommended!
This is a very pleasant hotel, nice rooms, good beds, and excellent service - Luke at the reception was especially kind and helpful. Recommended!
Stayed 2 nights in Jul 2024

6/10 Okay

Richard

Disliked: Staff & service, property conditions & facilities
Comfortable beds, poor breakfast
The room was nice and the bed was comfortable. The main downside we had was the breakfast when we went down there wasn't much of a selection and what they did have was cold or had been out for a while. Overall the room is worth the price but the breakfast isn't.
Stayed 1 night in Jul 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dragonfly hotel visit
Comfortable well located hotel. Easy walking access to Bury St Edmunds. Food (breakfast and evening meal) was quite nice and menu was not overly epensive.
Stayed 2 nights in Jul 2024

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and friendly. Room was clean and had all the essentials you could need :)
Stayed 1 night in Jul 2024

10/10 Excellent

Stuart

Stayed 1 night in Jul 2024

8/10 Good

gary

Business traveller
Stayed 1 night in Jul 2024

2/10 Terrible

Teresa

This is more about Expedia than the Hotel. Only filling this in because they insist on keep sending it to me, this was never booked by me, it was an error on Expedias system which they took my money for and will not give back. Poor hotel had nothing to do with it!!
Stayed 1 night in Jul 2024

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stayed at a Dragonfly hotel before was pleased with the welcoming and facilities good breakfast buffet
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

James

Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, although we were too early to check in and had to leave to get to a festival the staff looked after our overnight bags and was very easy to check in when we returned….room very clean, nice big TV, staff helpful and friendly, will def stay again…
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff from the manager down
Stayed 2 nights in May 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
The young receptionist/bar person (I didn’t get her name but she is slim with dark hair and a tattoo on her upper body) was extremely accommodating and so helpful. I had a lot of work to do in my room but needed to have a meal. I asked if I could eat my meal in my room, so ordered it and began to wait. She very kindly offered to deliver the meal to my room when it was ready. The meal was delivered 15 minutes later by this lovely young lady and with a smile. Great customer service, thank you so much.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Stayed 1 night in Apr 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden treasure
Stayed 1 night in Apr 2024