Haven Riviera Cancun - All Inclusive - Adults Only - Reviews, Photos & Rates

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VIP Access

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Dates

April 2025

May 2025

4 outdoor pools, free pool cabanas, pool umbrellas

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Explore the area

Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569

Xoximilco
‪10 min drive‬
Moon Palace Golf Club
‪12 min drive‬
Riviera Cancun Golf Resort
‪22 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪16 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

63 sq m
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Ocean View 2 Queen Beds Junior Suite

68 sq m
Ocean view
Sleeps 4
2 Queen Beds

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

68 sq m
Partial sea view
Sleeps 2
1 King Bed

Serenity Club, One Bedroom, Master Suite, Ocean Front

116 sq m
Ocean view
Sleeps 2
1 King Bed

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

56 sq m
Sleeps 2
1 King Bed

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

68 sq m
Partial sea view
Sleeps 4
2 Queen Beds

Presidential Suite (Serenity Club Ocean Front)

228 sq m
Ocean view
Sleeps 2
1 King Bed

Serenity Club, Two Bedroom, Master Suite, Ocean Front

168 sq m
Ocean view
Sleeps 4
2 King Beds

Pure Wellness Junior Suite Partial Ocean View

63 sq m
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

68 sq m
Partial sea view
Sleeps 4
2 Queen Beds

Junior Suite Garden View

56 sq m
Sleeps 3
1 King Bed

Romance Junior Suite Swim-Out Partial Ocean View

63 sq m
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Partial Ocean View King Bed Junior Suite

69 sq m
Partial ocean view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Garden View (Swim out)

56 sq m
Sleeps 3
1 King Bed

Romance Junior Suite Partial Ocean View

63 sq m
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Junior Suite Ocean Front

56 sq m
Ocean view
Sleeps 2
1 King Bed

Junior Suite Swim-Out Partial Ocean View

63 sq m
Partial ocean view
Sleeps 2
1 King Bed

Serenity Club Romance Jr Suite Ocean Front

56 sq m
Sea view
Sleeps 2
1 King Bed

Serentiy Club Junior Suite Swim Out Ocean Front

56 sq m
Sleeps 2
1 King Bed

Serenity Club Ocean View King Bed Junior Suite

68 sq m
Ocean view
Sleeps 2
1 King Bed

Similar properties

Private beach nearby, free beach shuttle, beach bar

Pool
All-inclusive
Spa
Pet-friendly

for 1 room

includes taxes & fees

23 Apr - 24 Apr

Premium bedding, free minibar items, in-room safe, desk

Pool
Breakfast included
All-inclusive
Spa

for 1 room

includes taxes & fees

23 Apr - 24 Apr

About this property

Haven Riviera Cancun - All Inclusive - Adults Only

Adults-only beachfront property with 4 outdoor pools

Catch some rays at the beach or spend the day relaxing at Haven Riviera Cancun - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.

Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include an outdoor tennis court and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the free breakfast at Haven Riviera Cancun - All Inclusive - Adults Only. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free WiFi in public areas and free valet parking, plus 4 outdoor pools.

Free buffet breakfast served daily
Free WiFi
Free valet parking and self-parking
Enjoy local and international cuisine with garden views at Tahani, one of the property's 7 restaurants and 8 bars/lounges
Take a swim in the 4 outdoor pools or soak in the hot tub
Treat yourself to aromatherapy, Ayurvedic treatments or deep-tissue massages at the spa
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes an outdoor tennis court, a 24-hour gym and volleyball
Guests love the restaurant and breakfast
4.1 mi (6.6 km) from Xoximilco and 12.9 mi (20.8 km) from Delfines Beach

Haven Riviera Cancun - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the complimentary cabanas and sunloungers for a relaxing day at the beach. At Haven Riviera Cancun - All Inclusive - Adults Only, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness centre and a hot tub. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.

Tahani – Overlooking the pool and garden, this theme restaurant specialises in local and international cuisine and only serves breakfast.

Agua Bendita – Overlooking the garden, this theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.

Olios – Overlooking the ocean and pool, this theme restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.

Vora Mar – Overlooking the ocean, this theme restaurant specialises in seafood and serves lunch and dinner. Open daily.

Satsu – This theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.

Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Tennis

Lessons/classes/games

Aerobics

Bartending

Cooking

Dancing

Language

Pilates

Water fitness

Yoga

Entertainment

On-site entertainment and activities

On-site live performances

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Onsite parking options include a garage

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
3 poolside bars
3 swim-up bars
7 restaurants
8 bars/lounges
A beach bar
A coffee shop/cafe
Couples/private dining
Snack bar/deli

Restaurants on site

Agua Bendita
Olios
Satsu
Tahani
Vora Mar

Things to do

18-hole adjacent golf course
24-hour gym
24-hour pool access
4 outdoor pools
Beach volleyball
Beach yoga
Fitness classes
Full-service spa
Golf carts
Hot tub
Nightclub
Outdoor tennis court
Pilates classes
Table tennis
Tennis lessons
TV in common areas

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Computer station
Conference centre (20,000 square foot of space)
Meeting rooms

Outdoors

Beach loungers
Free beach cabanas
Free pool cabanas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

9 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Handrails in hallways
Handrails in stairways
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site

Room amenities

Bedroom

Blackout drapes
Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

50-inch flat-screen TV with cable channels
IPod dock

Food and drink

24-hour room service
Champagne service
Espresso maker
Free bottled water
Free stocked minibar
Restaurant dining guides

Air conditioning (climate-controlled)
Ceiling fan
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop workspace
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Haven Riviera Cancun - All Inclusive - Adults Only

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Front desk staff will greet guests on arrival at the property.

We should mention

Pool access is available 24 hours a day.
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only

Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos

Haven Riviera Cancun Resort All Inclusive Adults

Haven Riviera Cancun All Inclusive Adults Puerto Morelos

Haven Riviera Cancun All Inclusive Adults

Haven Riviera Cancun Inclusive

Haven Riviera Cancun All Inclusive Adults Only

Haven Riviera Cancun - All Inclusive - Adults Only Cancun

Haven Riviera Cancun Resort SPA All Inclusive Adults Only

Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Haven Riviera Cancun - All Inclusive - Adults Only Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Cathy

Travelled with partner

8 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I’m recommend this hotel

Stayed 4 nights in Dec 2024

10/10 Excellent

Susan

Travelled with family

8 Jan 2025

Stayed 4 nights in Dec 2024

8/10 Good

Stayed 14 nights in Nov 2024

10/10 Excellent

David Eugene

Travelled with family

7 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort is immaculate. Everyone is very helpful and friendly. Beautiful grounds. Resort is huge, be prepared to walk a long way if you are in one of the outer swim up buildings. However, they do offer to get you in a golf cart to take you from your room to the restaurants if need be. Only complaint for us was that the last 2 days they forgot to refill the sodas in our mini fridge. And not one of the pools has a railing to hold onto to enter or exit the pools , so can be a little dangerous. But can't say enough about the cleanliness of the grounds, and top notch staff!!

Stayed 5 nights in Dec 2024

8/10 Good

Nichole

6 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Dec 2024

10/10 Excellent

David

6 Jan 2025

Stayed 4 nights in Dec 2024

10/10 Excellent

Stayed 7 nights in Dec 2024

10/10 Excellent

Bryan, Dublin

Travelled with partner

5 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We just got back from a 7 night stay at the Haven Riviera Cancun. We really enjoyed the property. We have stayed at Excellence Riviera Cancun, Atelier, and Valentine Riviera Maya in the past. The good - excellent service all the way around. Our butler Denise was really really helpful throughout the week. Sahel at the Serenity Club (SC) pool (fully recommend SC) was the MVP of the week. From the first day he took care of us and helped reserve the perfect seats. The restaurants were excellent, especially Olios. The real highlight of this hotel is the SC ocean front rooms, we upgraded to the Master Suite and it was really really amazing. Huge room with a double balcony on the top floor right on top of the ocean. Also, as a bourbon drinker Buffalo Trace at the bars for SC members was a surprise. The bad - The new show at Tahani is a complete disaster (the dancers & singers are great). The whole production is too loud, too long, and the food (except for the entree) is actually quite bad. The mixologist from the show and the mixology bar is awful. Every drink he made us was terrible. We asked for something with tequila non-sweet and he dumped tons of syrup in the drink, I honestly don't think he understands English unfortunately. Overall this was a great experience. IMO on par with the Excellence resorts (Haven has better rooms) and a step below Atelier (food better at Atelier). The Serenity Ocean front rooms and overall service level may set it apart from similar resorts.

Stayed 7 nights in Dec 2024

8/10 Good

Daniele

4 Jan 2025

Stayed 7 nights in Dec 2024

8/10 Good

Yuan

3 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Worth the price

Stayed 4 nights in Dec 2024

6/10 Okay

Seth

Travelled with group

3 Jan 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Great staff…

It’s a nice place but nothing too exciting about it. It’s clean and comfortable, the food is decent and the service is good but nothing that would make me want to go back.

Stayed 5 nights in Dec 2024

10/10 Excellent

Jennifer

3 Jan 2025

Stayed 5 nights in Dec 2024

Haven Riviera Cancun - All Inclusive - Adults Only

Choose dates to view prices

Photo gallery for Haven Riviera Cancun - All Inclusive - Adults Only

Reviews

Popular amenities

Explore the area

Room options

View all photos for Junior Suite, 1 King Bed, Balcony, Partial Ocean View

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

View all photos for Serenity Club Ocean View 2 Queen Beds Junior Suite

Serenity Club Ocean View 2 Queen Beds Junior Suite

View all photos for Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

View all photos for Serenity Club, One Bedroom, Master Suite, Ocean Front

Serenity Club, One Bedroom, Master Suite, Ocean Front

View all photos for Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

View all photos for Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

View all photos for Presidential Suite (Serenity Club Ocean Front)

Presidential Suite (Serenity Club Ocean Front)

View all photos for Serenity Club, Two Bedroom, Master Suite, Ocean Front

Serenity Club, Two Bedroom, Master Suite, Ocean Front

View all photos for Pure Wellness Junior Suite Partial Ocean View

Pure Wellness Junior Suite Partial Ocean View

View all photos for Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

View all photos for Junior Suite Garden View

Junior Suite Garden View

View all photos for Romance Junior Suite Swim-Out Partial Ocean View

Romance Junior Suite Swim-Out Partial Ocean View

View all photos for Serenity Club Partial Ocean View King Bed Junior Suite

Serenity Club Partial Ocean View King Bed Junior Suite

View all photos for Junior Suite, 1 King Bed, Garden View (Swim out)

Junior Suite, 1 King Bed, Garden View (Swim out)

View all photos for Romance Junior Suite Partial Ocean View

Romance Junior Suite Partial Ocean View

View all photos for Serenity Club Junior Suite Ocean Front

Serenity Club Junior Suite Ocean Front

View all photos for Junior Suite Swim-Out Partial Ocean View

Junior Suite Swim-Out Partial Ocean View

View all photos for Serenity Club Romance Jr Suite Ocean Front

Serenity Club Romance Jr Suite Ocean Front

View all photos for Serentiy Club Junior Suite Swim Out Ocean Front

Serentiy Club Junior Suite Swim Out Ocean Front

View all photos for Serenity Club Ocean View King Bed Junior Suite

Serenity Club Ocean View King Bed Junior Suite

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About this property

Haven Riviera Cancun - All Inclusive - Adults Only

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Land activities

Lessons/classes/games

Entertainment

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies