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University Inn of Carbondale

2.5 star property

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Photo gallery for University Inn of Carbondale

Front of property
Lobby
Lobby sitting area
Individually furnished, desk, laptop workspace, blackout curtains
Standard Double Room, Multiple Beds | Individually furnished, desk, laptop workspace, blackout curtains

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
2400 W Main St, Carbondale, IL, 62901
  • Memorial Hospital of Carbondale
    ‪5 min drive‬
  • Southern Illinois University
    ‪5 min drive‬
  • Banterra Center
    ‪7 min drive‬
  • Marion, IL (MWA-Williamson County Regional)
    ‪22 min drive‬

Room options

View all photos for Standard Room, Accessible Bathtub

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Individually furnished, desk, laptop workspace, blackout curtains

Deluxe Room

  • Sleeps 1
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Individually furnished, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | Individually furnished, desk, laptop workspace, blackout curtains

Standard Double Room, Multiple Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Sofa Beds

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  • Breakfast included
  • Pet-friendly
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3.6 out of 5, Good, (999)
The price is €71
for 1 room
includes taxes & fees
8 May - 9 May
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About this property

University Inn of Carbondale

Hotel in Carbondale with free breakfast and 24-hour front desk
Coffee/tea in a common area, a business centre and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
University Inn of Carbondale offers 57 air-conditioned accommodations, with blackout curtains. This individually furnished accommodation includes desks. 42-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include baths or showers with a rainfall showerhead. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Our customers tell us that they can't get enough of the helpful staff at University Inn of Carbondale. During your stay, you'll be close to Southern Illinois University. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include a business centre and coffee/tea in a common area
  • Just a 5-minute drive from Railroaders Memorial and 5 minutes from Southern Illinois University
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. Self parking is free.

This Carbondale hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

University Inn Suites
University Inn of Carbondale Hotel
University Inn of Carbondale Carbondale
University Inn of Carbondale Hotel Carbondale

University Inn of Carbondale Reviews

Reviews

6.4
Rating 10 - Excellent. 54 out of 211 reviews
Rating 8 - Good. 36 out of 211 reviews
Rating 6 - Okay. 54 out of 211 reviews
Rating 4 - Poor. 30 out of 211 reviews
Rating 2 - Terrible. 37 out of 211 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Stayed 1 night in Jan 2025

10/10 Excellent

allyson

Stayed 1 night in Dec 2024

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Feyi

Stayed 2 nights in Dec 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Tanesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Customer Service !!!

Customer service was great and very friendly . I enjoyed My stay .
Stayed 1 night in Dec 2024

6/10 Okay

Neambi

Stayed 1 night in Nov 2024

6/10 Okay

Marcus

Travelled with partner
They were never at the desk, and never did any housekeeping. We would leave for the day and come back and our sheets hasn't been changed and old towels would still be outside the door. I get that it was the holidays, but thats no reason not to do your job with excellence. It wasnt a terrible experience but it wasn't quality either.
Stayed 3 nights in Nov 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a bunch of drunk people wandering in the parking lot and sitting on the stairs. The breakfast had the same stale couple of bagels that we there when we checked in. The toilet did not flush well. Kept getting clogged for no reason. The floor was slimy and sticky. Had to wear shoes the entire time. Because the floor was so nasty. The coffee pot was full of coffee grounds and old coffee from someone not knowing how to use it so there was no coffee. Could not find a person that actually was in the entire place so I could show them the issues. The room smelled like old cigarettes and stale beer. Very bad
Stayed 1 night in Nov 2024

8/10 Good

Terrance

Stayed 2 nights in Oct 2024

6/10 Okay

Tim

Travelled with partner
Disliked: Amenities
Nothing particularly but please clean the floor as it feels wet and greasy to walk on and feel dirty inside the room. I would recommend putting a lock on the back door before unwanted people walking in and rob or disturb the guest. My wife doesn’t feel safe staying there.
Stayed 2 nights in Oct 2024

8/10 Good

Bart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Roger D

Travelled with partner
Disliked: Amenities
This place needs a lot of attention and updated
Stayed 1 night in Oct 2024

4/10 Poor

Richard

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Na!

Just an overnight stay. Won't be coming back. Checkin was at a kiosk talking to a guy, who knows where he was at. Only one employee seen while we were there, he was cleaning our room. Only good thing was the bed was actually comfortable. View out the window was the abandoned part of the hotel, all boardedup.
Stayed 1 night in Oct 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Nancy

Disliked: Amenities, property conditions & facilities
Accessible room: no closet, TV was difficult to turn on (input issue), floor was slippery, in room coffee maker could only be plugged in the bathroom (grounded plug), breakfast area was not clean/well tended. I did not like the kiosk check in. Property looked run down, although it was well lit.
Stayed 2 nights in Oct 2024

8/10 Good

Matthew

Business traveller
Good value and courteous staff. They are getting the place cleaned up.
Stayed 5 nights in Sep 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Shauna

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ray

Stayed 2 nights in Jun 2024

2/10 Terrible

Kyra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Heating or air conditioning didn’t work ants in room
Stayed 1 night in Sep 2024

4/10 Poor

Kai

Business traveller
Disliked: Amenities
We stayed here for almost a week, in this week we didn’t get room service once. Had to reactivate the keycards every single day multiple times because of “system issues”. entirety of staff smoked so the entire building smelled like smoke. Unsafe part of town, Ubers are very very spotty. Unsafe, drivers and driving conditions around property no food or amenities nearby within walking distance. Staff is unfriendly and on some occasions, rude. Honestly, only recommend in emergency situations. It will give you a bad and a place to sleep, but it will not be an enjoyable time.
Stayed 3 nights in Aug 2024

4/10 Poor

Jenifer, Cleburne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property undergoing management change so it has to get better. Currently in disrepair and unclean. Kiosk checkin with person living in Asia was strange and impersonal.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and quiet
Stayed 1 night in Aug 2024

6/10 Okay

Katie

Travelled with group
Rooms were nice and comfy. Outside of hotel was sketchy and check in by kiosk wasn’t difficult but wasn’t working. So took a little longer
Stayed 2 nights in Aug 2024