University Inn of Carbondale

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Dates

December 2024

January 2025

Standard Quadruple Room, Multiple Beds | Individually furnished, desk, laptop workspace, blackout curtains

Individually furnished, desk, laptop workspace, blackout curtains

Overview
Rooms
Location
Policies

Popular amenities

Breakfast included

Pet-friendly

24/7 front desk

Air conditioning

Free WiFi

Parking included

Explore the area

2400 W Main St, Carbondale, IL, 62901

Fresenius Medical Care at Memorial Hospital Carbondale
5 min drive
Memorial Hospital of Carbondale
5 min drive
Southern Illinois University
5 min drive
Carbondale, IL (MDH-Southern Illinois)
9 min drive

Room options

Standard Room, Accessible Bathtub

Sleeps 2
1 Queen Bed

Deluxe Room

Sleeps 1
1 King Bed

Premium Room, 1 King Bed

30 sq m
Sleeps 3
1 King Bed

Standard Quadruple Room, Multiple Beds

30 sq m
Sleeps 4
2 Queen Sofa Beds

Similar properties

Breakfast included

Pet-friendly

Parking included

Free WiFi

for 1 night

includes taxes & fees

9 Dec - 10 Dec

About this property

Hotel in Carbondale with free breakfast and 24-hour front desk

Coffee/tea in a common area, a business centre and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.

University Inn of Carbondale offers 57 air-conditioned accommodations, with blackout curtains. This individually furnished accommodation includes desks. 42-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include baths or showers with a rainfall showerhead. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at University Inn of Carbondale. During your stay, you'll be close to Fresenius Medical Care at Memorial Hospital Carbondale. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as an off-lead area.

Free continental breakfast served daily
Free Wi-Fi in some public areas
Free self-parking
Amenities include a business centre and coffee/tea in a common area
Just a 5-minute drive from Railroaders Memorial and 5 minutes from SIH Medical Group
Cats and dogs welcome for a fee
Pet-friendly amenities are available, including an off-lead area

WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. Self parking is free.

This Carbondale hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free continental breakfast available daily 6:30 AM to 9:30 AM
Coffee and tea in common areas

Conveniences

24-hour front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)

Business services

Business centre

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
No lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk

Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Rainfall showerhead
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

42-inch smart TV with premium digital channels
Hulu
Netflix
Streaming services

Air conditioning
Connecting rooms available
Desk
Heating
Individual furnishings
Iron/ironing board on request
Laptop workspace
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: USD 25 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
Only dogs and cats are allowed
An off-lead area is available

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet deposit: USD 100 per stay
Pet fee: USD 25 per pet (varies based on length of stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

University Inn Suites

University Inn of Carbondale Hotel

University Inn of Carbondale Carbondale

University Inn of Carbondale Hotel Carbondale

University Inn of Carbondale Reviews

6.4

6.8/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

6/10 Okay

Katie

Travelled with group

19 Aug 2024

Rooms were nice and comfy. Outside of hotel was sketchy and check in by kiosk wasn’t difficult but wasn’t working. So took a little longer

Stayed 2 nights in Aug 2024

6/10 Okay

Ellen

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service

We have been there several times. It is clean and affordable which are most important to me. We had to have help to get the tv started ( only waited 10 minutes), but then the volume was stuck at a very loud setting. Also, the air conditioning couldn’t be turned down. it was 58 degrees or turn it off.

Stayed 1 night in Aug 2024

8/10 Good

John

Travelled with family, Travelled with pets

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

First time to check in via a kiosk. Did not see one member of hotel staff during our brief stay in part due to this.

Stayed 1 night in Jun 2024

2/10 Terrible

Jessie

Travelled with family, Business traveller

15 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Room wasn’t in the best condition. Floors had trash that should have been swept. Tub was dirty and toilet smelled like urine. Manager had her boyfriend there kicking it so she had to put on clothes to come down to speak with me. Bed was filthy and the couch mattress was nasty..

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family

15 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

4/10 Poor

Kelly

12 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here if you can help it!

Check in was ok. Gentleman helping us virtually was nice. There was an issue with our key and someone had to come help us. She was rude and not helpful. Room was awful. Bed was so uncomfortable . You can actually see the imprints in it where everyone has slept. Room was Damp, moldy and musty smelling. Husband and I both woke up ill. Breakfast was to be out at 6:30. At 7:15 nothing was there but yesterday’s bread. Not even condiments for coffee. Tv and internet went out shortly after we got there and was out all night. While I was showering, the knob fell off the shower. Property area was dirty and several homeless people hanging around property all night. All in all I do NOT recommend staying here.

Stayed 1 night in Aug 2024

2/10 Terrible

Jerome, Antioch

Travelled with family

1 Aug 2024

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

My son and I were very disappointed with this motel, 1) There was no clerk on duty - only a video screen with a person monitoring the area. I have no idea if he was onsite somewhere or not. There were no instructions about what to do - just a person eventually calling out if they could help us. 2) The FREE breakfast was almost non-existent, so I guess that's why it was free. There was some cereal, but no milk. There was a waffle maker with no instructions and a broken timer so it was challenging to make a waffle. There were no yogurt, fresh fruit, or rolls available. 3) Room was clean, but there was only 1 bath towel and 1 hand towel, and 3 wash clothes in the bathroom even though there were two of us and we had the room booked in advance so they knew we were coming. 4) We booked for 2 nights, but our keycards expired after the first day. They issued new ones, but when I tried mine, it didn't work so I had to go back down to the video screen to get a new one. 5) All of the other motel building were boarded up and run down and a flock of vultures visited the site every morning. 6) When I checked out, I wanted a receipt which they could not print and needed my email address to send it. I hope you read this before you book. Thanks.

Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

27 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

2/10 Terrible

Ann

15 Jul 2024

Stayed 1 night in Jul 2024

6/10 Okay

Larry

Travelled with family, Travelled with group

14 Jul 2024

It was an ok stay room clean

Stayed 1 night in Jun 2024

4/10 Poor

Matthew

8 Jul 2024

Stayed 1 night in Jun 2024

6/10 Okay

Jessica

7 Jul 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Stayed 6 nights in Jun 2024

2/10 Terrible

Michael

Travelled with group

6 Jul 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

I stayed from July 3rd through July 6th. Check in was through a kiosk. We asked for an extra key (2-bed room) and the Kiosk jammed. We came back about an hour later and got the extra key. Breakfast was served from 6:30am to 9am. I arrived at 7:45 am and most everything was gone. There was a few pieces of toast, not butter. Pancake batter was used up and no one was around to replenish. There was no hot water for a shower at 8:30am. I shower at 5:30am to get the hot water and it lasted for about 4 minutes of my 5 -6 minute shower. The last day there was no hot water at 5:30am either. Shower early and quickly. The smoke alarm was on the floor next to the fridge (wires hanging from the ceiling). there was no dresser and only one hanger. The towel bar in the bathroom was missing from the wall - the right side was attached but the left and the bar was missing. the toilet seat was attached on one side but lose on the other. The TV would not work. I had someone from the staff look at it and she could not get it to work either. She said the manager would come by but I did not see anyone when I was there. I had plans and not able to hang out for a manager about a TV. I was told it was the Wifi was out and effecting the TV. They said it would probably be Sunday or Monday when it would be fixed (I checked out Saturday). I checked with another guest and they were not having a problem with their TV so it is unlikely a Wifi issue.

Stayed 3 nights in Jul 2024

6/10 Okay

Dolores

4 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Problems and pluses.

There are many good things about the hotel such as cleanliness inside, sweet staff, a spacious room and a super comfy bed. There are a few really bad things as well, such as pretty expensive especially for a week stay at over$445. That there is no pool which for a property this size is crazy. They are under construction and I sat for 15 mins waiting for a person to check me in only to be told that you have to use a kiosk where you are talking to a person on a screen that checks you in which I didn't like at all. One of my main issues is that the free breakfast that was shown on the website, which is one of the reasons I chose here, has nothing that is shown as the breakfast on the website. It was supposed to have sausage biscuits, oatmeal, fruit, juice, etc. I was there for a week and the only thing that they have is the tired waffles, cereal, milk, toast and coffee.

Stayed 7 nights in Jun 2024

4/10 Poor

Christina

Business traveller

1 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The TV didn’t work. Didn’t feel was that clean. The room next door had people living on it. The housekeeper kept checking on me for some reason asking me if she could help me. Yet, she could barely speak English and not sure why she kept asking me. The lamps didn’t work and were unplugged. It definitely is not a place you should pay over $50 a night. It should be listed as cheaper. It is more of a place that should rent their rooms by the hour.

Stayed 1 night in Jun 2024

6/10 Okay

Cory

Travelled with family

Business traveller

14 Jun 2024

Liked: Cleanliness, staff & service

Clean and comfortable but the air conditioner needs repaired because it’s making a loud noise. Area near door lock was battered as if someone had previously tried to break in. TV remote was missing. However When I stayed the previous week, none of there problems were existed on another room. Only other thing was breakfast extremely limited and the waffle iron wasn’t clean

Stayed 1 night in Jun 2024