4/10 Poor
Taniesha
Travelled with family, Travelled with group
2 Dec 2024
Liked: Property conditions & facilities
Disliked: Cleanliness
For this hotel to be fairly new the cleanliness was definitely below a 0. If I could have given it zero stars, I would have it was filthy. Floors were sticky and dirty, counters and dinning room table had not been cleaned the shower was broken and it smelled like animals were in room. I really didn't feel the price I paid to stay for 1 night was warranted. I stayed on Thanksgiving day overnight and I have to say this hotel is definitely not Marriott brand quality, it is more like a cheap motel. It looks pretty once you enter the main lobby but that is where it ends, like putting lipstick on on a pig. I would never recommend to friends, family or business associates. Save money stay somewhere else unless you want subpar accommodations at a ridiculously high rate. Not worth the price, wish i was warned ahead of time. I feel as if I was robbed and the hotel employees knew there were issues. I was not the only person who complained about the cleanliness and smell of the rooms. Several family and friends were traveling during this time period and were extremely disappointed in the misrepresentation of this hotel. Now I will say the front desk staff were pleasant but that is where it ends, why does it take 30 minutes to check in 2 rooms answer this with no line? NEVER WILL STAY THERE AGAIN.