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Crowne Plaza Charleston Airport - Conv Ctr by IHG

3.5 star property

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Photo gallery for Crowne Plaza Charleston Airport - Conv Ctr by IHG

Property amenity
Exterior
Point of interest
Premium bedding, in-room safe, desk, laptop workspace
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Gym

Explore the area

Map
4831 Tanger Outlet Blvd, North Charleston, SC, 29418
  • Charleston Tanger Outlets
    ‪3 min walk‬
  • Charleston Area Convention Center
    ‪20 min walk‬
  • North Charleston Coliseum and Performing Arts Center
    ‪20 min walk‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Hearing Accessible

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Hearing Accessible

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Aloft Charleston Airport & Convention Center

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
3.8 out of 5, Good, (138)
The price is €120
for 1 room
includes taxes & fees
23 Mar - 24 Mar
Aloft Charleston Airport & Convention Center

About this property

Crowne Plaza Charleston Airport - Conv Ctr by IHG

Suburban hotel with free airport shuttle and free local area shuttle
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Crowne Plaza Charleston Airport - Conv Ctr by IHG offers 166 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Televisions come with premium cable channels and pay-per-view films. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Charleston Airport - Conv Ctr by IHG. During your stay, you're just a quick walk from Charleston Tanger Outlets. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy southern cuisine while dining at Sweetgrass Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from North Charleston Coliseum and Performing Arts Center and a few minutes from Charleston Area Convention Center
  • Free airport and local-area shuttle service
Crowne Plaza Charleston Airport - Conv Ctr by IHG offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 6320 square feet (569 square metres) and includes a conference centre. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Charleston Airport - Conv Ctr by IHG. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star North Charleston hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Sweetgrass Restaurant – This restaurant specialises in southern cuisine and serves breakfast, lunch and dinner.
Sweetgrass Bar and Lounge – This bar only serves dinner. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 4 to 22 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sweetgrass Bar and Lounge
  • Sweetgrass Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (6,320 square foot of space)
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (80 centimetre high)
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4.00 to 22.00 for adults and USD 0 to 0 for children
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Charleston Airport - Conv Ctr by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Charleston Airport Conv Ctr
Crowne Plaza Conv Hotel Charleston Airport Ctr
Crowne Plaza Charleston Airport Conv Ctr Hotel
Crowne Plaza Conv Ctr Hotel
Crowne Plaza Conv Ctr
Crowne Plaza Charleston Airport Conv Ctr
Crowne Plaza Charleston Airport Conv Ctr an IHG Hotel
Crowne Plaza Charleston Airport - Conv Ctr by IHG Hotel
"Crowne Plaza Charleston Airport Conv Ctr an IHG Hotel"

Crowne Plaza Charleston Airport - Conv Ctr by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1013 reviews
Rating 8 - Good. 259 out of 1013 reviews
Rating 6 - Okay. 102 out of 1013 reviews
Rating 4 - Poor. 57 out of 1013 reviews
Rating 2 - Terrible. 42 out of 1013 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Anthonette

Stayed 3 nights in Nov 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 3 nights in Oct 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, room comfort
Need a little tic.
Love this hotel and the location. Staff is friendly. Hotel is clean, but need a little update or tic. Can see a lot of discoloration and a little water damage.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brenden

Liked: Cleanliness, staff & service, property conditions & facilities
Great for airport
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They picked us up from airport. Can take you any place with in a 3 mile radius. They also took us to Local restaurant for thanksgiving dinner and picked us back up afterwards. Everyone was so nice and it made for a pleasant stay both times we stayed before and after our cruise.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian, Cantonment

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and will definitely stay again if we visit the area again. Awesome staff!
Stayed 2 nights in Nov 2024

4/10 Poor

Bre'Anah, North Charleston

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is okay. Quiet and clean. Beds are comfortable but outside of basic slumber and shower, property is in desperate of an upgrade. You have to pay for breakfast which is over priced because the options are limited and the food is simply not good. It is buffet style and ive had more/better options at lower end hotels. Luke warm, sausage was rubbery and cold. No pancake or waffles options, barely any pastries. Or main breakfast items. Save your money. Even the oj was served warm. Entertainment/TV The tv in the rooms wont connect to the internet when trying to use devices such as a fire stick or roku which again is very disappointing when all they offer is basic cable channels which if we are being honest, no one watches anymore. So there should definitely be a way to offer streaming services to your customers. But they dont. Again that was a major disappointment especially if traveling for leasure. Overall okay place to stay if your just looking for a good nights rest and shower. Nothing more.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Elevator smells bad
Stayed 2 nights in Nov 2024

10/10 Excellent

Nancy, Winston Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicole went out of her way to make us feel welcomed !
Stayed 3 nights in Nov 2024

10/10 Excellent

DARIUS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 1 night in Nov 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Sunny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Michelle

Liked: Staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Nicholas

Disliked: Staff & service, amenities, property conditions & facilities
Mixed Experience with Service and Amenities My recent stay at this hotel left much to be desired, though there were some positives. At the restaurant, I waited 40 minutes to be seated despite being the only person there. I was told I hadn’t been seen, even though it was the same staff member who eventually sat me down. While I received a small discount for the meal, the overall experience was frustrating. After dining, I had to wait for my bill, which was mistakenly brought to me twice. Additionally, when a glass of water and ice fell to the floor, it took 15 minutes to clean it up, which felt unnecessarily delayed. Throughout my visit, I noticed wait staff using their phones and front desk workers eating in front of customers—both unprofessional and distracting. On a positive note, Brandon and Minnett provided exceptional service, going out of their way to ensure a better experience. The shuttle driver also deserves recognition for quickly stepping in to take me to the airport after an issue with my appointment not being documented. The room was clean and comfortable, but the layout lacked convenience due to the absence of a full-size mirror, which would have been helpful. Overall, while the hotel had some bright spots, the lack of professionalism, communication, and attention to detail in the restaurant detracted significantly from my stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
I always enjoy the property in Charleston SC at Yanher Outlet
Stayed 1 night in Nov 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely Coming Back!
Very good stay...comfortably and cozy! Oh and the breakfast was good. Lol
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Get house keeping in order and fix damages.
To start, the Hotel was very nice. The employees were very friendly, but the room need a little TLC. The first thing I looked at was the restroom. I found urine still on and around the toilet, hair still on the walls and yes, I look for things like that. There was broken tile behind the roller barn door. Walking on the carpet floor felt as if it hasn't been vacuum. I took it upon myself to clean the toilet and shower instead of requesting another room.
Stayed 4 nights in Nov 2024

10/10 Excellent

melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great and the staff was very nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Rosalyn

Travelled with family
Everything was great. Everyone was so nice from check in to check out. The room was very clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ann

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean, friendly staff and great service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alicia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was impeccable!
Stayed 2 nights in Nov 2024

10/10 Excellent

Dr. Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is always my choice hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shuttle service from and to airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Jontae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024