Sheraton Charlotte Airport Hotel

3.5 star property

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Photo gallery for Sheraton Charlotte Airport Hotel

Lobby
Front of property
Meeting facility
Premium bedding, down duvets, pillow-top beds, in-room safe
Indoor pool, outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Parking available
  • Bar
  • Pool
  • Room service
  • Breakfast available

Explore the area

Map
3315 Scott Futrell Drive, Charlotte, NC, 28208
  • Carolinas Aviation Museum
    ‪4 min drive‬
  • Billy Graham Library
    ‪6 min drive‬
  • Charlotte Douglas Airport Overlook
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪5 min drive‬

Room options

Deluxe Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Hearing Accessible)

  • 24.7 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 24.7 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 24.7 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 24.7 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Charlotte Airport Hotel

Hotel in Charlotte with free airport shuttle and fitness centre
An indoor pool, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site. Housekeeping is available on request.
Sheraton Charlotte Airport Hotel offers 222 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Charlotte Airport Hotel. During your stay, you'll be close to Bank of America Stadium. Free WiFi in public areas, a free round-trip airport shuttle and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Bank of America Stadium and 8 minutes from Charlotte Convention Center
  • Free airport shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Sheraton Charlotte Airport Hotel offers its guests an indoor pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 14000 square feet (1301 square metres) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Charlotte Airport Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Charlotte hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Sheraton Charlotte Airport Hotel has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Limo/town car service
  • Uncovered parking on site (USD 10 per day)
  • Extended parking on site (USD 50 per week)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:30 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 7 2025 to February 28 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 per person
  • Uncovered self-parking fee: USD 10 per day
  • Extended parking fee: USD 50 per week
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Airport Hotel
Charlotte Airport Sheraton
Sheraton Charlotte Airport
Sheraton Charlotte Airport Hotel
Sheraton Hotel Charlotte Airport
Charlotte Sheraton
Sheraton Charlotte
Sheraton Charlotte Airport
Sheraton Charlotte Airport Hotel Hotel
Sheraton Charlotte Airport Hotel Charlotte
Sheraton Charlotte Airport Hotel Hotel Charlotte

Sheraton Charlotte Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1002 reviews
Rating 8 - Good. 205 out of 1002 reviews
Rating 6 - Okay. 83 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Charles

Disliked: Cleanliness, amenities, property conditions & facilities
Old and dorty
Stayed 1 night in Nov 2024

10/10 Excellent

judy

Business traveller
Liked: Staff & service, amenities
Terrell at the front desk, went out of her way to make me comfortable. Construction at the hotel. Housekeeping left a pile of laundry blocking the hallway all night. 1/2 filled trash cans left in room from previous Occupants.
Stayed 1 night in Nov 2024

10/10 Excellent

Kala, Clover

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Theresa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was under maintenance and as I picked this hotel for the pool I this was disaapointed.
Stayed 1 night in Nov 2024

8/10 Good

Laura Ann

Business traveller, Travelled with partner
Liked: Amenities
Overall the stay was great, the staff accommodating. Properly could use some minor upgrades.
Stayed 3 nights in Nov 2024

10/10 Excellent

Moises, Round lake

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 4 nights in Nov 2024

8/10 Good

Latoya

Stayed 1 night in Oct 2024

8/10 Good

ValerieLyn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Renovated Rooms but the property is tired & Worn…
PROS:Rooms were very comfortable & very clean. Nice lobby, nice atmosphere. The Airport shuttle was excellent & on time. Friendly, professional & kind staff! CONS: The lobby could have been wonderful but there were huge empty areas with unused space, gave it a very sad, worn-out feeling. (So unfortunate). Beware: the cocktails at the bar are truly AWFUL. Extremely Watered down! Overall, disappointing because I’ve been here many times before and truly enjoyed it! I wish they cared about their property more. It seems like they’ve given up on improving their property.
Stayed 1 night in Nov 2024

10/10 Excellent

Connie

Liked: Cleanliness
Likes: Cleanliness and Excellent Quality of Life and ease access to airport and shuttle services to airport. Dislikes: wasn’t able to make any connection with telephone service in the room. Couldn’t contact the front desk because phone cord was broken inside the room.
Stayed 1 night in Sep 2024

10/10 Excellent

Leydy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Jocelyne

Stayed 1 night in Nov 2024

6/10 Okay

Andrea

Liked: Cleanliness, staff & service, amenities
Pool was not open during my stay
Stayed 1 night in Oct 2024

10/10 Excellent

William, Columbia

Stayed 1 night in Oct 2024

6/10 Okay

Anna

Liked: Cleanliness, staff & service
A serviceable spot near the airport. Pool was closed, rooms had thin, lumpy pillows, no hand towels or face cloths. Doesn't match the Sheraton brand.
Stayed 1 night in Oct 2024

2/10 Terrible

Timothy

Business traveller
Disliked: Property conditions & facilities
There was no hot water upon arrival after midnight and again in the morning.. i was there for 5 hours and had two freezing showers..
Stayed 1 night in Oct 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As reviewed. Nice, older hotel that is very well maintained. Loved the beds. Very convenient to the airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Stayed 3 nights in Sep 2024

6/10 Okay

Keith, Lynchburg

Expedia, give me $50 back from what you charge me and I will answer honestly. Thank you.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Tara

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bugs in room. Roaches. Have pictures and left one in toilet that clogged. Clogged shower drain.
Stayed 1 night in Oct 2024

10/10 Excellent

Cletis, Kimmell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Walter

Stayed 1 night in Sep 2024