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Holiday Inn Express Cleveland Northwest by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Cleveland Northwest by IHG

Exterior
Seasonal outdoor pool
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Pool
  • Housekeeping
  • Free WiFi

Explore the area

Map
4355 Holiday Inn Express Way, Cleveland, TN, 37312
  • Bradley Square Mall
    ‪3 min drive‬
  • Cleveland State Community College
    ‪3 min drive‬
  • Lee University
    ‪7 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed (Extra Floor Space)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Property amenity

Courtyard by Marriott Cleveland TN

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, (133)
The price is €155
for 1 room
includes taxes & fees
5 Apr - 6 Apr
Courtyard by Marriott Cleveland TN

About this property

Holiday Inn Express Cleveland Northwest by IHG

Hotel with free breakfast, near Cleveland State Community College
A fitness centre, coffee/tea in a common area and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Holiday Inn Express Cleveland Northwest by IHG offers 88 accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers.

This Cleveland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Cleveland Northwest by IHG. During your stay, you'll be within walking distance of Cleveland State Community College. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from Bradley Square Mall and a few minutes from Cleveland State Community College
Holiday Inn Express Cleveland Northwest by IHG offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served. Event space at this hotel measures 2002 square feet (186 square metres) and includes conference space. A terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Holiday Inn Express Cleveland Northwest by IHG. Free self parking is available.

This Cleveland hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (61 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Holiday Inn Express Cleveland Northwest by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cleveland Northwest
Holiday Inn Express Northwest Hotel Cleveland
Holiday Inn Express Cleveland Northwest Hotel
Inn Express Cleveland west

Holiday Inn Express Cleveland Northwest by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 328 out of 470 reviews
Rating 8 - Good. 92 out of 470 reviews
Rating 6 - Okay. 26 out of 470 reviews
Rating 4 - Poor. 9 out of 470 reviews
Rating 2 - Terrible. 15 out of 470 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leyna checked us in when we arrived and she was so welcoming and friendly. She made sure we had everything we needed and offered area suggestions for dining as well. What a heat start to a great stay. We stayed 2 nights and beds were comfy, rooms were clean, and breakfast was yummy. Would stay here again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Pauline

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Angel

Stayed 3 nights in Oct 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & there are lots of restaurants & shopping close & it's an easy on & off I-75
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel, Mobile

Liked: Cleanliness, staff & service, property conditions & facilities
Nice proprty with dining options close by
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay, on a road trip.
We wanted a hotel that was comfortable and close to a restaurant, for one night, while on a road trip. This met our requirements perfectly. The staff was very helpful, especially Leyna, who checked us in. The room was a good size, well appointed, with a comfortable bed. Would recommend and would stay again if in the area.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean
Stayed 1 night in Oct 2024

10/10 Excellent

Rhonda L

Stayed 1 night in Sep 2024

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and the bed was very comfortable. The staff was friendly and accommodating.
Stayed 3 nights in Oct 2024

10/10 Excellent

Leah, MIAMISBURG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend!
Very nice hotel. Attractive and convenient to shopping, restaurants and interstate. Room was large and comfortable. Breakfast was excellent! Appreciated housekeeping taking care of our room every day. Highly recommend!
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Sep 2024

8/10 Good

JOANNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leyna at the front desk was refreshingly kind and welcoming
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time visiting this property. Cindy was extremely pleasant, professional and recommend local dining and things to do. She really seemed to care about the customers and enjoy her job. We stayed at your competitor the last 6 years for our annual family rafting trip but they were sold out so we stayed here. We will be staying with you for now on!
Stayed 2 nights in Sep 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lena at check in was real nice
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Julie, Wedowee

Travelled with family
Liked: Staff & service, property conditions & facilities
Room was not clean and the roll down blind was broke when arrived.
Stayed 1 night in Sep 2024

10/10 Excellent

Maximiliano

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent only one night and the hotel and the room were excellent, the breakfast was also good, I would not choose again
Stayed 1 night in Aug 2024

2/10 Terrible

Felicia, Pacific Palisades

Stayed 1 night in Aug 2024

2/10 Terrible

Micheal

Business traveller
Disliked: Cleanliness
I sent a couple employees to work In the area and they stayed in this hotel. Never again!! They found BEDBUGS in their room!! And not just one or two either!! Does housekeeping even check the rooms?!?
Stayed 5 nights in Aug 2024

10/10 Excellent

jennifer

Stayed 1 night in Aug 2024

6/10 Okay

Hipolito

Travelled with family
some door and bath vanity looks old and worn.
Stayed 2 nights in Aug 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic 1 night stay
What a lovely luttle hotel off the highway. Just perfect for a hreak from driving and a 1 night stay. Breakfast was excellent. Hotel quality exceeded the expectations of a Holiday Inn.
Stayed 1 night in Aug 2024