Quality Inn

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Dates

January 2025

February 2025

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Overview
Rooms
Location
Policies

Good

Popular amenities

Room service

Pet-friendly

Pool

Breakfast included

Housekeeping

Air conditioning

Explore the area

153 James Asbury Dr Nw, Cleveland, TN, 37312

Cleveland Towne Center
5 min walk
Cleveland State Community College
15 min walk
Create & Celebrate Studio
3 min drive
Chattanooga, TN (CHA-Chattanooga Metropolitan)
27 min drive

Room options

Room, 1 Queen Bed, Non Smoking

Sleeps 2
1 Queen Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

29 sq m
Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Smoking

29 sq m
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Smoking

28 sq m
Sleeps 2
1 King Bed

Room, Multiple Beds, Non Smoking

Sleeps 4
1 Double Sofa Bed and 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Non Smoking

28 sq m
Sleeps 2
1 King Bed

Similar properties

Breakfast included

Pet-friendly

Parking included

Free WiFi

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel in Cleveland with free breakfast and seasonal outdoor pool

Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site.

Quality Inn offers 58 air-conditioned accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn. During your stay, you're just a quick walk from Cleveland Towne Center. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.

Free buffet breakfast served daily
Free WiFi
Free self-parking
Take a swim in the seasonal outdoor pool
Amenities include free newspapers in reception, a front desk safe and a business centre
Within a 15-minute walk of Cleveland Towne Center and Cleveland State Community College
Pets welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including an off-lead area

A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. A seasonal outdoor pool, a vending machine, and a picnic area are also featured at the business-friendly Quality Inn. Self parking is free.

Smoking is allowed in designated areas at this Cleveland hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 9:00 AM.

Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Onsite parking available only on request
Free self parking on site
RV/bus/lorry parking on site

Food and drink

Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
Coffee and tea in common areas

Family friendly

In-room microwave
In-room refrigerator
Seasonal outdoor pool

Conveniences

24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Vending machine

Guest services

Housekeeping (daily)

Business services

Business centre
Computer station

Outdoors

Picnic area
Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)

1 building
2 floors
Designated smoking areas

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

LCD TV with cable channels

Food and drink

Coffee/tea maker
Limited room service
Microwave
Refrigerator
Restaurant dining guides

Air conditioning
Desk
Free daily newspapers
Free local calls
Free long-distance calls
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: USD 20 per pet, per day
Maximum 2 (weight limit: 50 lb per pet)
Pets cannot be left unattended
An off-lead area is available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 15 per night.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 20 per pet, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
In-room safe fee: USD 1 per day
Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
The seasonal pool will open in May and close in September.
Pool access available from 10:00 AM to 10:00 PM
Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Alcohol isn't served at Quality Inn.

Property is also known as

Quality Cleveland

Quality Inn Cleveland

Quality Inn Hotel

Quality Inn Cleveland

Quality Inn Hotel Cleveland

Quality Inn Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Dennis

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great value! I was surprised at the excellent condition and cleanliness of my room and the facilities in general. It was very quiet and conveniently located close to many restaurants. The check in clerk was very friendly and helpful. The fire alarm was beeping when I first went to my room (battery was low) and I immediately reported this and went to dinner. It was fixed by the ti w I returned 1 hour later. Would definitely return to this hotel.

Stayed 1 night in Sep 2024

10/10 Excellent

Vivian

8 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Sep 2024

10/10 Excellent

Vivian

4 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Aug 2024

6/10 Okay

Barbara, lafayette

Travelled with partner

31 Aug 2024

Liked: Cleanliness, staff & service, amenities

We had to constantly get someone to unlock swim pool doors to take a swim. We only went during their swim hours. Swim pool WAS Very Very nice and clean! We were the only ones in pool.

Stayed 5 nights in Aug 2024

10/10 Excellent

Vivian

30 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home..

I, have stayed several times, at this site. Again, as always, wonderful hospitality. Great staff, great housekeeping. Would, highly recommend, this place.

Stayed 7 nights in Aug 2024

2/10 Terrible

Tony

Travelled with family, Business traveller

27 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Worst experience ever!!!

Stayed 1 night in Aug 2024

10/10 Excellent

Dasie

25 Aug 2024

Liked: Staff & service, property conditions & facilities

The customer service was impeccable.

Stayed 2 nights in Aug 2024

10/10 Excellent

Cleidiana

Business traveller

24 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 2 nights in Aug 2024

8/10 Good

Scott

Travelled with family

13 Aug 2024

Liked: Staff & service, room comfort

Worth the money for sure.

It’s an older hotel, but it’s a fine place to crash for a night. There is a lot of convenience very close by. Staff was good, room was above average and it’s in an area that poses no concern. The continental breakfast is meh, but I wasn’t expecting much. It was the cheap east hotel in the area and it was more than adequate for a night or two.

Stayed 1 night in Aug 2024

8/10 Good

Jennifer, Cleveland

31 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel is being updated but our room was clean . The only complaint was the slow drain in the tub and vanity sink. Overall it was good.

Stayed 1 night in Jul 2024

6/10 Okay

Phonemany

Travelled with family, Travelled with pets, Travelled with partner

24 Jul 2024

Liked: Staff & service, amenities

Close to the highway and very noisy. Overall it is okay to stay just for passing through town for over night stay.

Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

23 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very friendly and helpful

Stayed 1 night in Jul 2024

10/10 Excellent

Halia

Travelled with family

22 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I must say, was pleasantly surprised. Staff was excellent, check in and check out were smooth both. The room we stayed in was clean and renovated. The place is in the process of renovation, so it was a little dusty, but it didn't bother yoo much. I would recommend as nu e place to stay for a night or two.

Stayed 1 night in Jul 2024

8/10 Good

Cynthia

21 Jul 2024

Liked: Staff & service

Stayed 1 night in Jul 2024

10/10 Excellent

Kenneth

Travelled with family

17 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean

Hotel is having some renovations. Our room was very clean. The beds were comfortable. Would definitely stay here again if back in tbe area

Stayed 1 night in Jul 2024

8/10 Good

Rachel

3 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was easy to get to.

Stayed 1 night in Jun 2024

2/10 Terrible

William

Travelled with family

29 Jun 2024

Disliked: Amenities

We left it smelled terrible in the lobby

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

23 Jun 2024

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

Jim

22 Jun 2024

Stayed 1 night in Jun 2024

6/10 Okay

Patrick

15 Jun 2024

Stayed 1 night in Jun 2024

8/10 Good

Melanie

9 Jun 2024

Good

Stayed 1 night in Jun 2024

4/10 Poor

Mary

Travelled with partner

8 Jun 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Hotel is old & dated. Room was clean. Fridge didn’t work. Mold in shower. A/C would not stay on long enough to even cool the room. Toliet wouldn’t flush until you did it 3 times. Staff was very friendly at check in/out. But I will not stay here again if I’m in the area.

Stayed 1 night in Jun 2024