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Leonardo Hotel Cheltenham

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Leonardo Hotel Cheltenham

Steam room
Point of interest
Desk, laptop workspace, soundproofing, iron/ironing board
Gym
Suite | Desk, laptop workspace, soundproofing, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Room service
  • Gym
  • 24/7 front desk
  • Parking available
  • Breakfast available

Explore the area

Map
Gloucester Road, Cheltenham, England, GL51 0TS
  • University of Gloucestershire
    4 min drive
  • Redgrove Harvester
    4 min walk
  • Cheltenham (CHW-Royal Well Bus Station)
    5 min drive
  • Brize Norton (BZZ-RAF Brize Norton)
    51 min drive
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room

Superior Double Room | Desk, laptop workspace, soundproofing, iron/ironing board

Superior Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Desk, laptop workspace, soundproofing, iron/ironing board

Suite

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room Double and Single bed

Desk, laptop workspace, soundproofing, iron/ironing board

Superior Room Double and Single bed

  • 19 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Room (Double and Single)

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room (Double and Single)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Exterior

Delta Hotels by Marriott Cheltenham Chase

Pool
Hot tub
Spa
Pet-friendly
4.1 out of 5, Very good, (1002)
The price is €102
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Delta Hotels by Marriott Cheltenham Chase

About this property

Leonardo Hotel Cheltenham

Eco-certified hotel with fitness centre and sauna
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site. Change of towels is available on request
Leonardo Hotel Cheltenham offers 122 accommodations with coffee/tea makers and a hairdryer. 28-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Cheltenham hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Leonardo Hotel Cheltenham. During your stay, you'll be close to Cheltenham Racecourse. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy Modern European cuisine while dining at Bar and Grill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Imperial Gardens and a few minutes from University of Gloucestershire
Leonardo Hotel Cheltenham offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A business centre and meeting rooms are available.

Public spaces have free WiFi. The eco-certified Leonardo Hotel Cheltenham also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This Cheltenham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Bar and Grill – This restaurant specialises in Modern European cuisine and only serves breakfast.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, Greek, Hungarian, Latvian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 7 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar and Grill

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16 per person
  • Self-parking fee: GBP 7 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cheltenham Thistle Hotel
Jurys Inn Cheltenham
Jurys Cheltenham
Thistle Hotel Cheltenham

Leonardo Hotel Cheltenham Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 385 out of 974 reviews" "
Rating 8 - Good. 393 out of 974 reviews" "
Rating 6 - Okay. 124 out of 974 reviews" "
Rating 4 - Poor. 60 out of 974 reviews" "
Rating 2 - Terrible. 12 out of 974 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Katarzyna, Leeds

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Just an over night stop en-route to Devon. We arrived around 2100. Have a good dinner and service was great! Room was good. Shame the pool wasn't open in the evening and not in the morning when my daughter wanted to swim (0700-0900). Parking wasn't free either but apart from that, a good stay!
Stayed 1 night in Aug 2024

8/10 Good

Ben

Stayed 1 night in Aug 2024

6/10 Okay

Norman

Travelled with partner
Liked: Cleanliness
Likes: the staff are excellent. Dislikes: menu in the restaurant could be better. Difficult to use the leisure centre due to overcrowding with leisure club members
Stayed 3 nights in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Milissa

Stayed 1 night in Aug 2024

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was quiet. Weren’t able to use pool when arrived as it was full. Don’t like paying for parking having already paid a lot for hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service
Quite and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Cheltenham stay
Fabulous. Great customer service from reception. All very good but made extra special by the wonderful birthday card, treat and decorations. First time we have stayed in a Leonardo hotel and it will now be the first of many ! Thank you
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Room comfort
Decent hotel, but stupidly hot rooms and no aircon
Hotel is nice enough condition wise. But the rooms were unbearably hot. The window opens an inch and there was a desk fan in the room. Ultimately led to a terrible boiling hot night sleep and it was only 20-21 degrees outside. Not good
Stayed 1 night in Aug 2024

8/10 Good

DAVID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Philip

Travelled with family
Liked: Staff & service
Disliked: Room comfort
one for the memories
The Hotel has a flat roof and the rooms were unbearably hot we did ask for a different room but were told the hotel was fully booked we were provided with a cooler for the room which helped a little but still the room was extremely hot and very uncomfortable for 26 degrees outside to become 38 degrees in the room the staff on the desk were very apologetic and very nice but i am sure they know about this problem with the flat roof would stay there again as great location but not in the summer months.
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Just a little dated for a 4 star, staff were helpful and pleasant though
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Stayed 5 nights in Jul 2024

8/10 Good

mark

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Fiona May

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Avoid the sauces.
Hotel was nice. Booked a twin room. Beds on castors and moved at slightest nudge, which was annoying. Food service was too slow for our evening meal. Even allowing for the starters it took an hour from arrival for mesl to arrive, not good with hungry child. And use of cheap and nasty sauces is NOT ACCEPTABLE. Tomato sauce was vile and something I would expect from a cheap burger van not a quality hotel. Mayonnaise also same cheap and nasty rubbish. No point in nice food if served with vile sauces. This is a shame as hotel if this standard with a pool and gym is a bonus, but my abiding memory is vile sauces.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service
It was too near a motor way could hear traffic noise. Room needs updating and bathroom. When you are staying at this hotel you have to pay for parking, no biscuits or water in room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Beverley

Stayed 1 night in Jul 2024