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Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel

Indoor pool
Exterior
3 restaurants, breakfast served
In-room safe, desk, blackout curtains, soundproofing
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym

Explore the area

Map
5440 N River Rd, Rosemont, IL, 60018
  • Rosemont Theatre
    3 min walk
  • Donald E. Stephens Convention Center
    4 min walk
  • Fashion Outlets of Chicago
    6 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    9 min drive

Room options

View all photos for Executive Suite, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Executive Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (CEO)

Room amenity

Suite, 1 King Bed (CEO)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, blackout curtains, soundproofing

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)

In-room safe, desk, blackout curtains, soundproofing

Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
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About this property

Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel

Rosemont hotel in O'Hare with 3 restaurants and free airport shuttle
This hotel features 3 restaurants, an indoor pool and a fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel offers 503 accommodations with a safe and free newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Rosemont hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel. During your stay, you're just a quick walk from Rosemont Theatre. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus 3 restaurants.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute walk from Donald E. Stephens Convention Center and a 5-minute drive from Allstate Arena
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel offers its guests an indoor pool and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and 25 meeting rooms are available. Event space at this hotel measures 55000 square feet (5110 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:30 AM.
The Visibility Bar – On-site bar.
Chicago Fire Oven – This restaurant only serves breakfast. Open daily.
On The Fly – On-site restaurant. Open daily.
Murray Bros Caddyshack – On-site restaurant. Open selected days.

Languages

Arabic, Bosnian, Croatian, English, Filipino, French, German, Polish, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:00 PM
  • Parking on site (USD 29 per night; includes in/out privileges)
  • Extended parking on site (USD 29 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 24.42 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chicago Fire Oven
  • Murray Bros Caddyshack
  • On The Fly
  • The Visibility Bar

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 25 meeting rooms
  • Conference centre (55,000 square foot of space)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 24.42 per person
  • Self-parking fee: USD 29.00 per night (in/out privileges)
  • Extended parking fee: USD 29 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare Rosemont
Crowne Plaza Chicago O'Hare Rosemont

Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1077 out of 1872 reviews" "
Rating 8 - Good. 430 out of 1872 reviews" "
Rating 6 - Okay. 216 out of 1872 reviews" "
Rating 4 - Poor. 80 out of 1872 reviews" "
Rating 2 - Terrible. 69 out of 1872 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

MARK

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Early check in wasn't available and I wasn't able to check in until after 4:30pm, far after the posted 3:00pm time
Stayed 1 night in Aug 2024

10/10 Excellent

MARICELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal at Crown hotel was professional and kindly.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jignesh

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Smells like smoke
Stayed 1 night in Aug 2024

2/10 Terrible

qian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
请避雷！！！非常老的酒店 很潮湿 有味道 晚上隔音也不好 隔壁两点在房间聊天听的清清楚楚 而且房间还一直有杂音声 房间厕所没有抽风 .
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rosemont
Clean. Has a restaurant attached. Went to see professional softball nearby. Large shopping center and restaurants within walking distance.
Stayed 1 night in Jul 2024

10/10 Excellent

chabreea

Stayed 1 night in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot that was close to airport and the Blue line. Room was older but was clean and comfortable. I would defiently stay there again.
Stayed 1 night in Aug 2024

8/10 Good

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms are cleans and nice Property is old Pool is well preserved
Stayed 1 night in Aug 2024

10/10 Excellent

Olusegun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location conference center, shopping, and rest.
Stayed 1 night in Jun 2024

6/10 Okay

Vikram

Disliked: Cleanliness, staff & service
old hotel-needs to be updated. Front desk Service was less than friendly. do not stay unless they improve. It is not in the same class as other Crown Plazas i have stayed at.
Stayed 1 night in Aug 2024

2/10 Terrible

Wendy, Rockford

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Salvatore G

Liked: Cleanliness, staff & service
Buffet could be less expensive for the limited options offered. Shuttle to airport is convenient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Juan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I Do NOT Recommend this hotel
Stayed 3 nights in Aug 2024

4/10 Poor

Jeff

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing and Dirty
Dirty, broken, staff didn’t care about housekeeping not cleaning my room for 3 days when I requested it daily, in room phone broken, fitness center was disgusting and small, staff didn’t know where amenities were located, found a bug that looked like a bug bed on my pillow, stains on the pillowcase, vents in the bathroom were disgusting, no counter space in the bathroom unless you want to hit your head on the light close to the mirror or stand on the other side and have no room so your legs keep hitting a nice cold toilet bowl.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mariah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The crowne plaza is the place to stay! Receptionists were professional and the area had everything. Also pricing was affordable, I will be staying here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

DENELL B

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Aug 2024

10/10 Excellent

Kemmesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big! Will stay here again
Stayed 1 night in Jul 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that this property is walking distance from several restaurants, bars, etc. I did not like that the daily parking fee is so high for guests - 25.00 per night is just outrageous.
Stayed 1 night in Aug 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Leonardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine
Stayed 3 nights in Aug 2024