Hotel Best Costa Ballena

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Dates

January 2025

February 2025

2 outdoor pools, pool umbrellas, pool loungers

Minibar, in-room safe, desk, blackout curtains

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Spa

Pool

Gym

Parking available

All-inclusive

Explore the area

Plaza de Europa s/n Urb. Costa Ballena, Chipiona, Cadiz, 11550

Playa de las Tres Piedras
5 min walk
Restaurante el Ajedrez
9 min walk
Puerto de Santa María Station
29 min drive
Rota (ROZ-Naval Station Rota)
12 min drive

Room options

Double Room (King Size)

28 sq m
Resort view
Sleeps 2
1 King Bed

Standard Room (2 Adults + 1 Child)

28 sq m
Resort view
Sleeps 3
2 Double Beds

Standard Room (2 Adults + 2 Children)

28 sq m
Resort view
Sleeps 4
2 Double Beds

Superior Room (3 Adults + 1 Child)

28 sq m
Resort view
Sleeps 4
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Superior Room (2 Adults + 1 Child)

28 sq m
Resort view
Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Standard Room (2 Adults)

28.0 sq m
Resort view
Sleeps 2
2 Double Beds

Superior Room (2 Adults + 2 Children)

28.0 sq m
Resort view
Sleeps 4
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Superior Room (3 Adults)

28 sq m
Resort view
Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Standard Room (3 Adults)

28 sq m
Resort view
Sleeps 3
2 Double Beds

Standard Room (3 Adults + 1 Child)

28 sq m
Resort view
Sleeps 4
2 Double Beds

Superior Room (2 Adults)

28 sq m
Resort view
Sleeps 2
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

All-inclusive

Spa

Pet-friendly

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Family beach fun and 2 outdoor pools

Spend the day catching some rays at the nearby beach, relaxing by one of Hotel Best Costa Ballena's 2 outdoor swimming pools or pampering yourself at the full-service spa.

Hotel Best Costa Ballena offers 618 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

RIVIERASPA has couples treatment room(s). Services include massages. The spa is open daily.

Our customers tell us that they can't get enough of the helpful staff at Hotel Best Costa Ballena. During your stay, you're just a quick walk from Playa de las Tres Piedras. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and a full-service spa.

Free WiFi
Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
Self-parking available for a fee
Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
Indulge with massages at RIVIERASPA
Services include a free children's club, tour or ticket assistance and luggage storage
On-site recreation includes a gym, a steam room and a sauna
Just a 5-minute walk from Playa de las Tres Piedras and 5 minutes on foot from Playa Agua Dulce

Some rates at Hotel Best Costa Ballena are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Best Costa Ballena, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Hotel Best Costa Ballena. Parking is available for a fee.

This 4-star Chipiona hotel is smoke free.

On-site venue – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.

All-inclusive details

All-inclusive room rates at Hotel Best Costa Ballena are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property

This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Parking on site (EUR 12 per day)
Onsite parking options include a garage

Food and drink

A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli

Things to do

2 outdoor pools
27-hole adjacent golf course
Arcade/game room
Bicycle rentals
Billiards/pool table
Children's pool
Free children's club
Free water park
Full-service spa
Gym
Playground
Sauna
Steam room
Waterslide

Family friendly

2 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free water park access
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Outdoors

Garden
On the boardwalk/promenade
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Couples treatment rooms
Massage
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
Low-height counter and sink
Raised toilet seat
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Bidet
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Minibar

Air conditioning
Desk
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Guests booked in half board rates can request lunch instead of dinner, with 24-hours notice, subject to availability.

Renovations and closures

This property is closed from 3 November 2024 to 20 March 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Self-parking fee: EUR 12 per day
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property Registration Number H/CA/01436

We should mention

On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Best Costa Ballena Hotel Chipiona

Best Costa Ballena Hotel

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Hotel Best Costa Ballena Chipiona

Hotel Best Costa Ballena

Best Costa Ballena

Best Costa Ballena Chipiona

Hotel Best Costa Ballena Hotel

Hotel Best Costa Ballena Chipiona

Hotel Best Costa Ballena Hotel Chipiona

Hotel Best Costa Ballena Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Okay

Kristina

14 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Lillian

Travelled with family

9 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is AMAZING! We have been here 3 times already and we love it! It is so clean and family-friendly, the food is amazing, etc. We loved that spa, service, and accessibility to the beach. There is nothing that we can name that we did not like.

Stayed 5 nights in Jun 2024

4/10 Poor

Jeffrey

Business traveller

22 Jun 2024

Liked: Amenities, property conditions & facilities

If you like lots and lots of screaming kids crying everywhere, this is the hotel for you. There is no peace. The room and the place is nice but the amount of people and quality of those people is very hard to bear. Awful music blasting at the pool. I was not happy here.

Stayed 1 night in Jun 2024

8/10 Good

Jovan

Travelled with family and small children

17 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Another great little break at Costa Ballena. Despite the long queues at check in, the staff worked through the lines promptly. Food at the buffet was ok, has been better in the past, same with the pool restaurant. There was plenty of entertainment for the kids during the day and in the evening which was appreciated. Grounds and pool were clean at all times. Don't understand why small inflatables are not allowed in the main pool. I understand big ones, but small rubber rings should be considered in my opinion. Thank you for a nice few days (think its our fourth visit), will come again soon!

Stayed 2 nights in Jun 2024

10/10 Excellent

Fatih

Travelled with family

9 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice clean resort

The rooms were very spacious and clean, the facilities were great for kids. The food quality could be better, especially with the variety towards vegeterians and pesceterians, as there were a lot of ham and other red meat with very litte choice of seafood

Stayed 3 nights in Mar 2024

8/10 Good

Daniël

Travelled with family and small children

24 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Mooie, ruime en schone hotelkamer. Prachtig kinderspeelbad met diverse glijbaantjes. Direct aan een mooi strand. Enige minpunt is dat het hotel binnenkort dicht ging, waardoor bijv. de helft van het zwembad al afgesloten was. Jammer, want je betaalt wel de volle pond. Maar dat is natuurlijk afhankelijk van de datum dat je afreist naar dit hotel. Verder eveneens een prima buffet (gevarieerd, dagelijks anders kost).

Stayed 4 nights in Oct 2023

4/10 Poor

Pilar

1 Sept 2023

Liked: Amenities

Todo estuvo genial ,gracias 👌

Stayed 2 nights in Aug 2023

8/10 Good

Kimberly

2 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Lilliana, York Haven

Travelled with family

20 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

We had an amazing time there.

Stayed 2 nights in Jun 2023

6/10 Okay

Juan

19 Jun 2023

Stayed 2 nights in Jun 2023

10/10 Excellent

Lilliana, York Haven

Travelled with family, Travelled with family and small children

16 Jun 2023

Liked: Cleanliness, staff & service

We had an amazing experience in the hotel. The buffet was amazing. They have different things to do near the hotel. Also, the hotel have different activities to do with the family during the day and nights.

Stayed 4 nights in Jun 2023

10/10 Excellent

Alex

3 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Apr 2023

10/10 Excellent

Reggie, Portsmouth

Travelled with group

22 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property is family friendly, staff very helpful. Common spaces Very spacious and clean. Childrens pool and play area is perfect for kids, beach is easily accessible and location feels isolated from outside distractions. Rooms and clean, beds a little more firm than Im ised to but well presented when you enter to find the robes on the bed.

Stayed 2 nights in Oct 2022

8/10 Good

Eugene

Travelled with group

25 Jun 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

THIS PROPERTY OFFERED A VERY FRIENDLY STAFF AND CLEAN PROPERTY ITSELF. THERE WAS NO VARIETY OF SHOPPING OR DINING OUTSIDE THE PROPERTY IN REASONABLE DISTANCE FOR VISITORS WITH NO PERSONAL TRANSPORTATION.

Stayed 1 night in Jun 2022

8/10 Good

John

Travelled with family

16 May 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Located next to a beautiful beach. Modern hotel with good facilities. Lovely pool and surrounding area. Quality of the food could have been better but good value for money.

Stayed 4 nights in May 2022

10/10 Excellent

Ingibjorg

27 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2021

4/10 Poor

Joaquin

Travelled with family

7 Sept 2021

Liked: Cleanliness

Disliked: Staff & service

Horrible service and kids running with no control

Rude service at the dining room. Kids running around with no control and no masks. Coffee, horrible ever taste. We paid for breakfast but we ended up having breakfast everyday in a little town close by. I complained, talked to the sub-director, but not action taken whatsoever. Just a friendly email to follow the protocol. Honestly, very disappointed! Will never come back and not recommended.

Stayed 7 nights in Aug 2021

8/10 Good

roland

Travelled with family

4 Aug 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good beach anchor point

Nice location with direct access to the beach. Good pool for adults and kids.

Stayed 4 nights in Jul 2021

10/10 Excellent

Jennifer

15 Jun 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service cleanliness superb was excellent recommend it to anyone 😁

Stayed 3 nights in Jun 2021

10/10 Excellent

Leanne

Travelled with family

29 Oct 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

This hotel was superb. Great for family, cleanliness and great choice of food. The staff were very friendly and had robust covid restrictions without ruinung the atmosphere. Highly recommended x

Stayed 4 nights in Oct 2020

8/10 Good

Amber

Travelled with group

13 Oct 2020

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

The hotel was great besides the fact the bar closed super early. I was also told at the front desk that spa services were 50% off with my room but I had to pay full price

Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveller

3 Sept 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Liked the quiet, and the staff were super friendly. No dislikes.

Stayed 2 nights in Aug 2020

8/10 Good

Omar

28 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Good location

Comfortable rooms, nice location, new hotel with lots of facilities and good food, the only problem is the noise , you can hear everything and everyone in rooms next doors and hallway so be prepared for that

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children

26 Oct 2019

Liked: Cleanliness, staff & service, property conditions & facilities

New hotel, clean and modern. Nice choice of food for breakfast and evening meal. Drinks reasonable prices. No kettle in room, asked about it and got told we have to pre book. Also we visited in late October which means the pools was too cold to use. They do have an indoor pool however they said kids was ok aloud in durning the morning for 2 hour. The price for this was €14 an adult and €10 a child. So would have cost us €38 for an hours swim as it’s in the hotels “spa” area. They should consider a reduced entry cost durning the colder seasons! Not much to do in the surrounding areas, we had a walk around the large lake area to see the ducks and took a drive to Jerez and chipiona. Nice beach on your door step. Feel the dining room would be manic in high season due to its size and the amount of rooms they have. We live a few hours away near Gibraltar and will maybe return again for a couple of nights when it’s a little warmer.

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

12 Oct 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel,great staff.Only small disappointment was the quality of the towels in the room and pool towels. This really is only a small thing and overall great experience. Great food selection. Would highly recommend this hotel.

Stayed 3 nights in Oct 2019