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Puncak Pass Resort

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Puncak Pass Resort

Junior Suite | Room amenity
Deluxe Room | Terrace/patio
Suite | Terrace/patio
Mountain view
Pool

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Jl. Raya Puncak Km. 90, Sindanglaya, Cipanas, West Java, 43253
  • Puncak Tea Plantation
    3 min drive
  • Kebun Raya Cibodas
    9 min drive
  • Puncak Pass Restaurant
    1 min walk
  • Ciomas Station
    27 min drive

Room options

View all photos for Studio suite

Studio suite | Terrace/patio

Studio suite

  • 70 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room

Superior Room | Room amenity

Superior Room

  • 33 sq m
  • Valley view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Terrace/patio

Deluxe Room

  • 23 sq m
  • Valley view
  • Sleeps 3
  • 2 Single Beds

View all photos for Villa Aster, 3 Bedroom

Villa Aster, 3 Bedroom | Living area | 42-inch LED TV with cable channels, TV

Villa Aster, 3 Bedroom

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bed

View all photos for Deluxe Room, 1 Double Bed, Mountain View

Deluxe Room, 1 Double Bed, Mountain View | In-room safe, desk, free WiFi, bed sheets

Deluxe Room, 1 Double Bed, Mountain View

  • 33 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Deluxe

Family Deluxe | Terrace/patio

Family Deluxe

  • 45 sq m
  • Valley view
  • Sleeps 5
  • 4 Single Beds

View all photos for Executive Suite

Executive Suite | In-room safe, desk, free WiFi, bed sheets

Executive Suite

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Suite | In-room safe, desk, free WiFi, bed sheets

Suite

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Deluxe

Executive Deluxe | In-room safe, desk, free WiFi, bed sheets

Executive Deluxe

  • 33 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Bungalow

In-room safe, desk, free WiFi, bed sheets

Deluxe Bungalow

  • Sleeps 2
  • 2 Single Beds

Family Deluxe

  • Sleeps 4
  • 4 Single Beds

View all photos for Executive Deluxe Room

In-room safe, desk, free WiFi, bed sheets

Executive Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite Bungalow

Living area | 42-inch LED TV with cable channels, TV

Studio Suite Bungalow

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Executive Suite Bungalow

In-room safe, desk, free WiFi, bed sheets

Executive Suite Bungalow

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

In-room safe, desk, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite Bungalow

In-room safe, desk, free WiFi, bed sheets

Suite Bungalow

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • Sleeps 3
  • 2 Single Beds

Standard Studio

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Deluxe Room With Double Bed And Mountain View

  • Sleeps 3
  • 1 Double Bed

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About this property

Puncak Pass Resort

Hotel in Cipanas with 2 restaurants and 24-hour front desk
This hotel features 2 restaurants, a bar/lounge and a children's pool. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Puncak Pass Resort offers 47 accommodations with a safe and complimentary bottles of water. 42-inch LED televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. This Cipanas hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Puncak Pass Resort, you'll be within walking distance of Puncak Tea Plantation. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Indonesian cuisine with garden views at Hanging Terrace MAHONI, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground and bicycles to rent
  • Just a 3-minute drive from Puncak Tea Plantation and 7 minutes from Cipanas Presidential Palace
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

There are 3 meeting rooms available. A children's pool, a terrace, and barbecue grills are also featured at Puncak Pass Resort. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cipanas hotel.

The hotel hosts a free manager's reception daily.
Hanging Terrace MAHONI – Overlooking the garden, this restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Steak House WARINGIN – Overlooking the garden, this steakhouse specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 125,000 for adults and IDR 124,999 for children
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Hanging Terrace MAHONI
  • Steak House WARINGIN

Things to do

  • Bicycle rentals
  • Children's pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 125000 for adults and from IDR 124999 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Puncak Pass Resort CIANJUR
Puncak Pass Resort
Puncak Pass CIANJUR
Puncak Pass Resort Cipanas
Puncak Pass Cipanas
Puncak Pass Resort Hotel
Puncak Pass Resort Cipanas
Puncak Pass Resort Hotel Cipanas

Puncak Pass Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 29 reviews" "
Rating 8 - Good. 13 out of 29 reviews" "
Rating 6 - Okay. 6 out of 29 reviews" "
Rating 4 - Poor. 3 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Duane

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Tan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room too old and light not bright enough caused room dark
Stayed 1 night in Mar 2020

6/10 Okay

Julie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Puncak stay
Hotel has a great view but the room was rather old. Door has cracks and room while has a fireplace it's rather smelly. Staff were nice and offered us a fan. Overall stay was ok.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staffs.. Cold in the night. Only problem is the water heater is not hot enough.. Traffic is horrible in this area..
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2019

4/10 Poor

Dinesh

Disliked: Staff & service, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2019

10/10 Excellent

nava, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with a lot activity to do especially with kids and they have wide choice of food.
Stayed 2 nights in Nov 2018

4/10 Poor

Anwar

Liked: Cleanliness
Disliked: Property conditions & facilities
Nice view but old
The location is fine with very beautiful views of the mountains. However, the hotel was very old. We did request some special requests for anniversary but never met. In general our stay was okay but could be better.
Stayed 2 nights in Oct 2018

8/10 Good

Farida

Liked: Staff & service, room comfort
The staff is friendly.The room is ok.but not really clean,behind the television,the fridge.The swimming pool still in renovation. We cann't swim. The view is really beautiful and food is good.
Stayed 1 night in Oct 2018

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable enjoyable stay in Puncak
My wife and I enjoyed a three night stay at Puncak Pass. The staff were all friendly and helpful, the food was delicious (we had breakfast each morning and dinner twice). The only negative is that there is currently road construction going on right next to the hotel, due to a recent landslide. However, we were not particularly bothered by the construction. Puncak Pass Resort has been in business for many years. It has been renovated, but still holds the nice mountain resort feel to it.
Stayed 3 nights in Aug 2018

8/10 Good

Camellia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room with great view
Staffs were amazing. They are so friendly and helpful. Rooms were really clean although the resort is quite old. We were staying in a 2 bedroom villa and it was great. Breakfast was simple but it was good too. Will definitely come back if we visit Puncak again.
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
its very cold here, rain all day. Dirty, first time come in bungalow and complain by phone 3 times i'm waiting almost 1 hour until house keeping come.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Disliked: Room comfort
Awesome scenery.
Location was good. Highest peak of mountain which made the scenery breathtaking one. Room was average as the resort is old. Comfort level was not as high as the furnitures and Outlook of room was not maintain. Had a cold night as the fire area didn't burnt the entire night. Overall stay was okay. Good experience.

6/10 Okay

Jessica

Liked: Cleanliness
this was a great place, although i does need an upgrade. the service was great and very cozy. They were doing some renovations when i was there, i hope to visit again once its done.

6/10 Okay

agung

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

4/10 Poor

Neeraj

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Neeraj
Puncuk pass resort is located at one of the best locations in Puncuk. However, resort is very old, not maintained probably due to covid and infrastructure is very old and broken. In our room, all furnishings and towels were very dirty and old. Furniture was also not satisfactory. Condition of swimming pool and outside area needs proper maintenance and cleanliness. Resort will charge you for everything you need extra even water, blanket etc. Size of the studio suite is very small as compared to the pictures shown in hotels.com. Overall, disappointing experience except for the location and climate.
Stayed 1 night in Sep 2022

6/10 Okay

iis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Yeni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
من اسوء اماكن الاقامة
المكان سيئ جداً
Stayed 2 nights in Jan 2018

6/10 Okay

Aadel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Dec 2017

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق ذو اطلاله رائعه وخلابه انصح به وبشده
Stayed 6 nights in Oct 2017

10/10 Excellent

ABDULRAHEM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
استكناااااااان
هدوء المكان وارتفاع الفندق عن سطح الارض والاطلالة الرائعة من البلكونة شي جميل في غاية الروعة .