Holiday Express & Suites Portales, an IHG Hotel

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Dates

January 2025

February 2025

Standard Room, 2 Queen Beds | Room amenity

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot tub

Pool

Gym

Breakfast included

Laundry

Housekeeping

Explore the area

1901 W 2nd St, Portales, NM, 88130

Al Whitehead Field
16 min walk
Oasis State Park
16 min drive
Cannon Air Force Base
29 min drive
Clovis, NM (CVN-Clovis Municipal)
35 min drive

Room options

Standard Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Sleeps 2
1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

Sleeps 2
1 King Bed

Suite, 1 King Bed

Sleeps 2
1 King Bed

Suite, 2 Queen Beds

Sleeps 4
2 Queen Beds

Similar properties

Breakfast included

Parking included

Free WiFi

Air conditioning

for 1 night

includes taxes & fees

10 Jan - 11 Jan

About this property

Hotel in Portales with free breakfast and fitness centre

An indoor pool, a fitness centre and Access to hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.

Holiday Express & Suites Portales, an IHG Hotel offers 65 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Holiday Express & Suites Portales, an IHG Hotel. During your stay, you'll be within walking distance of Al Whitehead Field. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

Free buffet breakfast offered
Free WiFi
Free self-parking
Take a swim in the indoor pool or soak in the hot tub
Amenities include a front desk safe, a business centre and a meeting room
On-site recreation includes a gym
0.7 miles (1.2 km) from Al Whitehead Field and 8.9 miles (14.3 km) from Oasis State Park

Holiday Express & Suites Portales, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served. A vending machine, an arcade/games room, and laundry facilities are also featured at the business-friendly Holiday Express & Suites Portales, an IHG Hotel. Self parking is free.

This Portales hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English, German, Greek, Hindi, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast

Things to do

Arcade/game room
Gym
Indoor pool
Spa tub
TV in common areas

Family friendly

Arcade/game room
Free cot
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Laundry facilities
Safe at front desk
Vending machine

Guest services

Housekeeping (daily)

Business services

Business centre
Meeting room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Room amenities

Bedroom

Bedsheets provided
Free cot
Rollaway/extra bed (surcharge)

Bathroom

Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM

Late check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 10.0 per night.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Express Hotel Portales

Holiday Express Portales

Holiday Express Portales Hotel

Holiday Express Suites Portales

Express Suites Portales

Holiday Express & Suites Portales, an IHG Hotel Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

2/10 Terrible

Virgilio

Travelled with family

1 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

nancy

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property. I’ll be back.

Stayed 2 nights in Aug 2024

10/10 Excellent

Pat

Business traveller

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

jared

20 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Graciela

Business traveller

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice

Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with family

4 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Staff was nice, beds were comfortable, only thing is bathrooms could be cleaner.

Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Travelled with family

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the better hotels in the area.

Clean room, newest facility in the area. Good lighting in parking areas. Comfortable bed.

Stayed 1 night in May 2024

10/10 Excellent

Richard

27 Jul 2024

Stayed 1 night in Jul 2024

8/10 Good

Marsha

Travelled with family

21 Jul 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

The whole stay was good. Since our room hadn’t been cleaned had ask for clean towels, coff, and trash emptied. They did as soon as I asked. Leaving the desk clerk wasn’t helpful and made a jester behind my back that my husband observed. Not professional at all!

Stayed 2 nights in Jul 2024

10/10 Excellent

Virginia

20 Jul 2024

Liked: Cleanliness, property conditions & facilities

The front desk was very courteous. Rooms were very comfortable and clean. Loved the shade to make the room dark. Changes to the soaps and lotions are a big improvement

Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family and small children

19 Jul 2024

Everything was nice

Stayed 1 night in Jul 2024

2/10 Terrible

Jeffrey

Business traveller

7 Jul 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

They won't return your deposit

It was ok, they just didn't return my deposit yet, and the room was spotless when i left

Stayed 1 night in Jun 2024

10/10 Excellent

Robert

4 Jul 2024

Stayed 2 nights in Jun 2024

2/10 Terrible

Emilio

Travelled with family

23 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2024

2/10 Terrible

Timofey

23 Jun 2024

Overnight staff are not properly trained on how to deal with children doing backflips all night long above you without their parents present.

Stayed 2 nights in Jun 2024

10/10 Excellent

Victor, Amarillo

23 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

17 Jun 2024

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jun 2024

6/10 Okay

DE LORES, astoria

15 Jun 2024

Liked: Cleanliness, staff & service

We will probably not stay there again.. Unheated pool and non working jets on hot tub.. We paid extra for for a pool. The kids will get in in but not adults. This has been a problem since covid. This is not where you should cutting. I don't mind the cutting of room services, but pool we [paid extra for. DeLores

Stayed 4 nights in Jun 2024

6/10 Okay

Alicia

Travelled with family

9 Jun 2024

Liked: Cleanliness

The pool towels were never replenished the entire weekend of our stay. Never saw any staff.

Stayed 2 nights in Jun 2024

10/10 Excellent

DARREN

Business traveller

9 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

6/10 Okay

Wanette, Grenville

3 Jun 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in May 2024

8/10 Good

Joel

21 May 2024

Liked: Cleanliness, staff & service

The staff was very family oriented

Stayed 1 night in May 2024

10/10 Excellent

Esmeralda

13 May 2024

Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family

6 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family

29 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff were all friendly and helpful. We enjoyed our time in the hot tub for a while. The breakfast was great. My kid loved the pancake conveyor belt. It as entertaining and delicious.

Stayed 1 night in Apr 2024