Quality Inn West Columbia - Cayce - Reviews, Photos & Rates

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Dates

January 2025

February 2025

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Overview
Rooms
Location
Policies

Popular amenities

Pool

Gym

Laundry

Housekeeping

Breakfast included

Air conditioning

Explore the area

3020 Charleston Hwy, West Columbia, SC, 29172

South Carolina State Museum
10 min drive
Subway
1 min walk
Columbia Station
10 min drive
Columbia, SC (CAE-Columbia Metropolitan)
8 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Smoking

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Smoking

Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Smoking

Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

Sleeps 2
1 King Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 room

includes taxes & fees

2 Jan - 3 Jan

About this property

Quality Inn West Columbia - Cayce

Family-friendly hotel connected to a shopping centre in West Columbia with free breakfast

Along with a nightclub, this hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities and a 24-hour front desk.

Quality Inn West Columbia - Cayce offers 57 accommodations with complimentary dressing gowns and a hairdryer. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium cable channels and first-run films. Bathrooms include baths or showers and complimentary toiletries.

This West Columbia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn West Columbia - Cayce. During your stay, you'll be connected to a shopping centre and close to Williams Brice Stadium. Free breakfast, free WiFi in public areas and free self-parking are available.

Free buffet breakfast served daily
Free WiFi
Free self-parking
Take a swim in the seasonal outdoor pool
Amenities include a front desk safe, laundry facilities and a lift
On-site recreation includes a gym
15 minutes by car from Fort Jackson and 11 minutes from University of South Carolina

Quality Inn West Columbia - Cayce offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Free breakfast is served daily. A nightclub, barbecue grills, and a vending machine are also featured at the family-friendly Quality Inn West Columbia - Cayce. Free self parking is available.

Smoking is allowed in designated areas at this West Columbia hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Polish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 6:00 AM to 9:00 AM
Coffee and tea in common areas

Things to do

Air hockey
Billiards/pool table
Bingo
Books
Concerts/live shows
Evening entertainment
Foosball table
Games
Gym
Karaoke
Nightclub
Seasonal outdoor pool
Table tennis
TV in common areas
Water sports equipment
Windsurfing
Wine tours

Family friendly

In-room microwave
Laundry facilities
Mini-fridge

Conveniences

24-hour front desk
Laundry facilities
Safe at front desk
Vending machine
Water dispenser

Guest services

Housekeeping (daily)

Outdoors

Barbecue grill
Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible van parking

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Pillow menu
Pillowtop mattress

Bathroom

Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

43-inch LED TV with premium cable channels
First-run films

Food and drink

Microwave
Mini-fridge
Restaurant dining guides

Air conditioning (climate-controlled)
Desk
Electrical adapters
Free local calls
Free long-distance calls
Heating (climate-controlled)
Iron/ironing board
LED lighting
Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open in May and close in September.
Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Country Hearth Inn Cayce Columbia Hotel

Country Hearth Inn Columbia Hotel

Country Hearth Inn Cayce Columbia

Country Hearth Inn Cayce

Quality Inn West Columbia - Cayce Reviews

6.8

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

6/10 Okay

Lori

16 Sept 2024

Disliked: Staff & service, amenities, property conditions & facilities

Didnt refund $40 deposit 7 days after stay as promised and had to get my bank involved to dispute the charge. Otherwise, its a decent, cheap place to stay if youre just passing through for area attractions and just need to sleep.

Stayed 2 nights in Aug 2024

6/10 Okay

Cynthia

9 Sept 2024

Liked: Staff & service

Disliked: Amenities

I DID NOT EXCPECT IT TO BE IN A PARKING LOTT

Stayed 1 night in Aug 2024

2/10 Terrible

Sondra

Travelled with family

4 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

THE WASH RAG AND TOWELS WAS DIRTY, I SAW THEM WASH THEM AND THEY CAME OUT THE MACHINE STILL DINGY

Stayed 3 nights in Aug 2024

8/10 Good

Kendall

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My overall stay was pleasant. The noise from being next to the highway was a little annoying and the stained bath towels could have been replaced.

Stayed 1 night in Aug 2024

10/10 Excellent

Charles

29 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was good

Stayed 1 night in Aug 2024

2/10 Terrible

Shiela

29 Aug 2024

Disliked: Cleanliness, property conditions & facilities

First impression was poor. This property is not cared for, steps are a lawsuit ready to happen, room was not clean, shower curtain dirty or moldy, un carpeted floor had some sort of residue, hair on floor. Just an overall lack of customer priority. Desk attendant was pleasant & it was close to rt 26 access, hence choosing this, but nothing here suggested a return visit

Stayed 1 night in Aug 2024

8/10 Good

Nina

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy ck in , quiet , comfy bed & pillows , parking right by room, free hot breakfast ( make your own)waffles were a big hit & delicious ..pleasant staff ..very nice stay

Stayed 1 night in Aug 2024

6/10 Okay

Asmita

16 Aug 2024

Disliked: Cleanliness, staff & service

Room is fine but little noisy and room smells too I’m surprised about there is no housekeeper or I don’t know they don’t come to cleaning the room and they don’t ask anything in 2 days

Stayed 2 nights in Aug 2024

8/10 Good

Charles

Travelled with partner

16 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff. Free breakfast. Clean rooms. Hot water. All in all comfortable!

Stayed 1 night in Aug 2024

8/10 Good

Sofia

Business traveller

16 Aug 2024

Liked: Staff & service

It’s ok

It’s all right !!! Can’t really complain

Stayed 5 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family

4 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel and hotels.com blame each other

Our reservation booked months ago was cancelled despite receiving a confirmation two days before. We never received email word about this and hotels.com showed it as ongoing without any indication of the cancellation. We have pictures of the frogs and bugs in the pool.

Stayed 2 nights in Aug 2024

8/10 Good

Ronique

26 Jul 2024

Liked: Staff & service

N/a

Stayed 1 night in Jul 2024

10/10 Excellent

david

Business traveller

8 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

Kayle

Travelled with family

4 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2024

8/10 Good

Kayle

Travelled with family

3 Jul 2024

Stayed 1 night in Jul 2024

2/10 Terrible

Ingunn

Travelled with partner

25 Jun 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We had booked a 2 day stay in early June. Prepayed and got a confirmation. Upon arrival we realised the hotel is udergoing renovation and thereby closed.

Stayed 1 night in Jun 2024

8/10 Good

Joey

Travelled with family

17 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazingly friendly staff. Clean enough, nothing fancy but comfortable.

Stayed 2 nights in Jun 2024

8/10 Good

Genevieve

Travelled with partner

16 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have stayed here multiple times. The eggs at breakfast weren’t good today but usually they are.

Stayed 1 night in Jun 2024

2/10 Terrible

Diana

Travelled with family

12 Jun 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Jun 2024

10/10 Excellent

Janice

Travelled with family

6 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2024

10/10 Excellent

jeff

Travelled with family and small children

29 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice stay, slept good, nice shower, clean room, nice staff. Only problem pool wasn't open memorial day weekend....

Stayed 2 nights in May 2024

8/10 Good

Anges

26 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Could have been a little cleaner...could stand an upgrade but overall it was good and it was convenient to the places I wanted to go.

Stayed 3 nights in May 2024

2/10 Terrible

Verified traveller

15 May 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You pay for what you get!

The bathroom floors were dirty along with the rug area not being vacuumed. The area in general is very noisy along with the AC you could hear the conversation of people walking by the door. The morning breakfast is fair at best.

Stayed 1 night in May 2024