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The Plaza Hotel Columbus at Capital Square

4.0 star property

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Photo gallery for The Plaza Hotel Columbus at Capital Square

Front of property – evening/night
View from room
Lounge
Lounge
Aerial view

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
75 E State St, Columbus, OH, 43215
  • Ohio Theatre
    ‪1 min walk‬
  • Columbus Commons
    ‪1 min walk‬
  • Capitol Square
    ‪1 min walk‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 Double Bed, Corner

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Double Bed, Corner

  • 31 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 31.4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 31.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Traditional Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Traditional Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

  • 31.4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 31.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Sonesta Columbus Downtown

  • Pet-friendly
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, (1394)
The price is €203
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Sonesta Columbus Downtown

About this property

The Plaza Hotel Columbus at Capital Square

Hotel with a 24-hour fitness centre, steps from Ohio Theatre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Plaza Hotel Columbus at Capital Square offers 403 accommodations with iPod docking stations and a safe. Beds feature premium bedding. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Columbus hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at The Plaza Hotel Columbus at Capital Square, you're just a quick walk from Ohio Theatre. Free WiFi in public areas, a restaurant and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy American cuisine while dining at Plaza Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Steps from Ohio Theatre and Columbus Commons
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 9 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16686 square feet (1550 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Plaza Hotel Columbus at Capital Square.

This Columbus hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily.
Plaza Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks – This coffee shop specialises in American cuisine and only serves light fare. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 17 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Plaza Restaurant
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (16,686 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 50 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Nearby parking fee: USD 17 per day (1001 ft away)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Capitol
Sheraton Columbus Capitol Square
Sheraton Columbus Hotel Capitol Square
Sheraton Columbus Square
Sheraton Hotel Capitol
Sheraton Hotel Capitol Square
Sheraton Capitol Square
Sheraton Columbus Hotel at Capitol Square
The Plaza Hotel Columbus at Capital Square Hotel
The Plaza Hotel Columbus at Capital Square Columbus
The Plaza Hotel Columbus at Capital Square Hotel Columbus

The Plaza Hotel Columbus at Capital Square Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 391 out of 1004 reviews
Rating 8 - Good. 257 out of 1004 reviews
Rating 6 - Okay. 140 out of 1004 reviews
Rating 4 - Poor. 102 out of 1004 reviews
Rating 2 - Terrible. 114 out of 1004 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

James

Stayed 1 night in Oct 2024

10/10 Excellent

Berthony

Liked: Staff & service
Stayed 3 nights in Oct 2024

2/10 Terrible

Deija

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Friend got stuck in the elevator. Maintenance guy waited 45 minutes before asking for help. Probably wouldnt even have asked for help if we didnt go investigate what was taking so long. Maintenance guy was laughing and treating the situation as a joke.
Stayed 1 night in Nov 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is an older hotel but clean and has everything you need in current amenities. We had issues with the air and toilet upon arrival, within minutes of my call maintenance came and fixed both issues, demonstrating how great the customer service is. I would stay here again in the future,
Stayed 1 night in Nov 2024

4/10 Poor

Spencer

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Parking isn’t great, overnight valet price of 40$, rooms are FILTHY, not up to marriott properties, hotel is beautiful though and is right in the middle of the city, walkable distance to a lot of properties.
Stayed 1 night in Oct 2024

10/10 Excellent

Pamala

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

chris, Huntington

Disliked: Staff & service, amenities
Never again. Valet parking is an absolute joke. DO NOT let this hotel/Columbus Parking Management (their valet vendor) park your car. 50 minutes to retrieve car - again, almost AN HOUR to get car from parking garage around the block. Hotel Manager? Feckless. I’m sorry is all I and the other FIFTEEN guests waiting for our cats got. Oh and they forgot to give us our breakfast voucher at check in - so naturally we had to go retrieve one.
Stayed 1 night in Oct 2024

2/10 Terrible

Thomas

Stayed 1 night in Oct 2024

8/10 Good

Shawna

Stayed 3 nights in Oct 2024

2/10 Terrible

Jean-Baptiste

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had no hot water during my entire stay.
Stayed 3 nights in Sep 2024

8/10 Good

Amy

Travelled with group
Stayed 1 night in Oct 2024

8/10 Good

Valentin

Stayed 5 nights in Sep 2024

10/10 Excellent

Honorio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Bryan

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Got stuck in the hotel room bathroom because the door was warped and gets stuck if you close it all the way. Valet took 45 minutes to get out car which really effing sucks when you're in for a wedding the night before and are super hungover. Also check the hotels website directly before using Expedia. It would have saved me $100 bucks for the exact same room. Thanks Expedia...😒
Stayed 1 night in Oct 2024

6/10 Okay

Marie

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Had hire expectations for this hotel considering its cost per night and location. Staff was friendly and accommodating, they let us check in early which was great but the room was so outdated. Stains on the walls, patches on the walls, stains on the bed skirts. We lifted the mattresses up to make sure they were clean, which they were but in all my years of travel I’ve never felt like it was necessary to do something like that. Not impressed. Not a terrible experience but wouldn’t go back.
Stayed 1 night in Oct 2024

6/10 Okay

John

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, everything was great. The only problem we had was the parking wss terrible, if they had a better parking for their guest, that would be great.
Stayed 1 night in Oct 2024

10/10 Excellent

Douglas

Stayed 4 nights in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

2/10 Terrible

catherine

Disliked: Staff & service, property conditions & facilities
Security (not in uniform)attempted to access my room at 12:55am using a key card. They were stopped by the security latch. When I confronted them they claimed the room was supposed to be empty and asked my name. I refused to give it. I immediately called the front desk to express my concerns. They called security and he claimed the door was open (untrue). I told the front desk I felt unsafe and requested a call from management and provided my cell number at that time (which they already had but just in case). It’s been a week and no communication at all. No adjustment to my fees. Horrific customer service. If a single female is awakened by a staff member (again, not in uniform) and tells you that she feels unsafe you would think there would be some attempt to communicate with me. Ladies - do not stay there!
Stayed 2 nights in Sep 2024

6/10 Okay

Gail

Disliked: Property conditions & facilities
Proximity to event destination was excellent. However, shower/tub didn't work. Summoned hotel engineer, never came to the room. Hotel staff was adequate.
Stayed 1 night in Sep 2024

6/10 Okay

Nhan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was no hot water during our entire stay. I made a complaint a few times with the desk and was told it’s all fixed but literally no hot water. Other than that everything else was good.
Stayed 3 nights in Sep 2024

6/10 Okay

Steven

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not enough working plugs, phone not working, missing hair dryer, bed not made, wet towels not replaced. We complained at front desk (since phone not working) regarding outlets The ones that were not working were not repaired, and no extension cords provided. Very disappointing stay.
Stayed 2 nights in Sep 2024

4/10 Poor

Kelsey

Stayed 4 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024