Hotel Manhattan, BW Signature Collection

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Dates

January 2025

February 2025

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed) | In-room safe, desk, laptop workspace, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed) | In-room safe, desk, laptop workspace, free cots/infant beds

In-room safe, desk, laptop workspace, free cots/infant beds

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Breakfast available

Pet-friendly

Parking included

Air conditioning

Gym

Explore the area

17546 US 59, New Caney, TX, 77357

Grand Texas
1 min walk
Splendora Cafe
2 min walk
Terminal D/E Station
21 min drive
Houston, TX (DWH-David Wayne Hooks Memorial)
33 min drive

Room options

Suite, 1 King Bed, Non Smoking (with Sofabed)

Sleeps 4
1 King Bed

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

Sleeps 6
2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Sleeps 4
1 King Bed

Suite, 2 Queen Beds, Accessible, Kitchen (with Sofabed)

Sleeps 6
2 Queen Beds

Suite, 1 King Bed, Non Smoking, Kitchenette

Sleeps 2
1 King Bed

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Sleeps 6
2 Queen Beds

Suite, 1 King Bed, Non Smoking, Kitchen (Larger Room;with Sofabed)

Sleeps 4
1 King Bed

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Sleeps 6
2 Queen Beds

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Sleeps 4
1 King Bed

Suite, 1 King Bed, Non Smoking (with Sofabed)

Sleeps 4
1 King Bed

Suite, 2 Queen Beds, Non Smoking, Kitchenette

Sleeps 4
2 Queen Beds

Suite, 1 King Bed, Accessible, Kitchenette (Kitchenette )

Sleeps 2
1 King Bed

Suite, 2 Queen Beds, Accessible, Kitchenette (Kitchenette )

Sleeps 4
2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub (with Sofabed)

Sleeps 6
2 Queen Beds

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Sleeps 4
1 King Bed

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Sleeps 4
1 King Bed

Similar properties

Pool

Hot tub

Breakfast included

Parking included

for 1 night

includes taxes & fees

6 Jan - 7 Jan

About this property

Hotel in New Caney with bars/lounges and fitness centre

2 bars/lounges, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk and a computer station. Housekeeping is available once per stay.

Hotel Manhattan, BW Signature Collection offers 109 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a fitness centre.

During your stay at Hotel Manhattan, BW Signature Collection, you're just a quick walk from Grand Texas. Features include free WiFi in public areas and free self-parking, plus 2 bars.

Free WiFi
Free self-parking
Enjoy drinks at the 2 bars/lounges
Buffet breakfast served daily for a fee
Amenities include a front desk safe, a 24-hour business centre and a meeting room
On-site recreation includes a gym
Steps from Grand Texas and 6 minutes on foot from Speedsportz Racing Park
Cats and dogs welcome for a fee

A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. You can unwind with a drink at one of the 2 bars/lounges. Event space at this hotel measures 498 square feet (46 square metres) and includes conference space. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Manhattan, BW Signature Collection. Self parking is free.

This 3-star New Caney hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Korean, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 14.99 for adults and USD 7.50 for children
2 bars/lounges

Things to do

Gym
TV in common areas

Family friendly

Free cot
In-room microwave
Mini-fridge

Conveniences

24-hour front desk
Gift shop/newsstand
Luggage storage
Safe at front desk
Water dispenser

Guest services

Housekeeping (once per stay)
Multilingual staff
Wedding services

Business services

24-hour business centre
498 square feet of conference space
Computer station
Meeting room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Bedroom

Bedsheets provided
Free cot

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-inch flat-screen TV

Food and drink

Coffee/tea maker
Microwave
Mini-fridge

Air conditioning
Desk
Desk chair
Laptop workspace
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in fee: USD 30 for check-in between midnight and 2:00 AM

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: USD 50 per accommodation, per night
Only dogs and cats are allowed
Maximum 2 (weight limit: 35 lb per pet)

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately USD 14.99 for adults and from USD 7.50 for children
Pet fee: USD 50 per accommodation, per night
Service animals are exempt from fees
Late check-in fee: USD 30 for check-in between midnight and 2:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Google Pay, Apple Pay and Samsung Pay

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

Children stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Manhattan BW Signature Collection

Hotel Manhattan, BW Signature Collection Hotel

Hotel Manhattan, BW Signature Collection New Caney

Hotel Manhattan, BW Signature Collection Hotel New Caney

Best Western Premier Executive Residency Grand Texas Hotel

Hotel Manhattan, BW Signature Collection Reviews

7.2

Good

8.0/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

Christopher

Travelled with family

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was quiet. A little stuffy in the hallway.

Stayed 2 nights in Sep 2024

2/10 Terrible

Talishia, Grand Prairie

22 Sept 2024

The power was out and they did not tell us until we arrived m.

Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandra

Travelled with partner

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything from the hotel was good! They ladies up front are very nice and helpful.

Stayed 2 nights in Sep 2024

4/10 Poor

Noe

Travelled with family

14 Sept 2024

Disliked: Cleanliness

Bed sheets were very dirty, full of hairs.

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family

11 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

No covers on bed, trash on the floor under the bathroom sink, trash in the desk drawer , water or something on the floor in the room, not enough towels. No one answering the telephone when you call down. Had to go to the desk for covers, remote for tv and towels.

Stayed 1 night in Sep 2024

6/10 Okay

Shane

7 Sept 2024

Stayed 2 nights in Aug 2024

4/10 Poor

Raymond

5 Sept 2024

Stayed 1 night in Aug 2024

2/10 Terrible

Carlos

Travelled with family

3 Sept 2024

Liked: Property conditions & facilities

Disliked: Cleanliness, staff & service, amenities

When arriving at the hotel around 5pm the room was not ready, they sent us to the room with the card to open the door after check in but it was a big mess inside of the room. We went back to the front desk to clarify that situation and the manager apologize and sent us back to another room that was not ready yet, then at the third attempt she sent an employee with us to verify the status of the room and finally at the fourth attempt we found a room ready , clean with the bed done but with no towels. In my opinion they do not have enough employees working at the facility. In general customer service is very poor, the manager at the front desk apologize several times but is it not enough. At check out I asked for a receipt and the lady in charge told us “I am new in this job the manager is not here and I do not know how to do it” . I will email the receipt to you but we are still waiting. Horrible experience.

Stayed 2 nights in Aug 2024

8/10 Good

Leonel

Business traveller

19 Aug 2024

Liked: Amenities, property conditions & facilities

N/a

Stayed 3 nights in Aug 2024

10/10 Excellent

Suzanne

Travelled with family

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Bionca

Travelled with family, Business traveller, Travelled with pets

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very luxurious and detailed oriented!

Stayed 2 nights in Aug 2024

2/10 Terrible

Asucena

9 Aug 2024

Disliked: Staff & service

Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

9 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Opening when most of Houston area was booked

Stayed 1 night in May 2024

2/10 Terrible

Amanda

5 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

I did not stay here. Contacted the hotel and Expedia through emails. Still was charged

Stayed 1 night in Jul 2024

4/10 Poor

Hilda

5 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and quiet. Comfortable beds

Stayed 1 night in May 2024

6/10 Okay

Jeannie

Travelled with group

29 Jul 2024

Disliked: Cleanliness, room comfort

It was local for what we needed!

Stayed 1 night in Jul 2024

10/10 Excellent

martha

Travelled with partner

28 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thanks

Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Travelled with family

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Joselin

26 Jul 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

26 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

2/10 Terrible

Maria

Business traveller

22 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed Bugs!!!

It was dirty, my son got bed bugs from staying at the hotel !! Went back with medical bill and they said we can’t help you!!!

Stayed 1 night in Jul 2024

10/10 Excellent

Tiffani

Business traveller

21 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

2/10 Terrible

Megan

Travelled with family, Travelled with partner

20 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

They charged me extra saying that expieda had the price wrong. We could have not paid the 40 extra but we had no power from the hurricane. The hotel was dirty and the rooms were missing basic items. Like blankets and pillow cases.

Stayed 2 nights in Jul 2024