La Quinta Inn & Suites by Wyndham Coralville Iowa City Reviews
Reviews
8.8
Excellent
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We had a problem that required us to stay past the normal check out time. The staff was EXTREMELY gracious, allowing us to stay later than normal without any extra charge. I am very happy with their kindness, and would encourage others to use this hotel.
At check in, even though I only booked 1 night and pay at the property, I got charged for 2 nights and got charged both of those nights in advance. Still didn’t get the money back. I will NEVER stay at this property again.
The TV operation was less than intuitive. Two controls provided but the options on the TV were not easy to figure out. Some sort of written directions for either the LG TV itself with that remote or the Direct TV remote would have been extremely helpful.
Was clean but the you could hear the TV and gentleman coughing in the connecting room after it was already lights out for us. Don’t think he had the volume up excess.
The hotel desk was not always manned. However, the room size with 2 beds and a sofa bed was perfect for our family of 6. The microwave and fridge were very appreciated and used. A couple of suggestions would be to include hot water/tea/hot chocolate with the coffee available 24/7 in the lobby and to have some disposable paper products available with breakfast for those caring dishes to their rooms.
Everytime we have to come to Iowa City & need to stay a night we always try to get our room at this motel. The facility & rooms are great & clean. The breakfast is good. The staff are great & friendly. Super place to stay!!
The employees are inexperienced and although the stay itself was okay, aside from paper thin walls, the tv next door kept me up all night.
The day after my stay I got a phone call from the manager demanding a credit card number for incidentals. I was driving and offered to call me back but he kept demanding the last 4 digits of an expedia card I do not have and threatened to put a hold on my expedia account? I nights on the road and as a single female traveling alone. I was terrified of how difficult this man could possibly make it for me to find a room.
I would stay somewhere else, avoid the drama.
I imagine he is angry the employees do not know their jobs.