2/10 Terrible
Diana
Travelled with family
16 Sept 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived there was a group of people in the lobby area. They stopped everything they were doing a stared at us, made us uneasy to say the least. My son asked if we could leave. I entered, my kids refused despite having to use the restroom. Now the decor, if one would call it such was a mix of night time family skating rink or low budget rave from the ‘90’s. Entering there was no one at the front desk, so I went to the restroom. As I exited the restroom the group said their goodbyes and the attendant went to their post. The attendant checked me in and made it seem like there was a possibility my reservation wouldn’t work. Weird. While unloading there was a person smoking what didn’t smell like cigarettes.
We were able to cancel the next nights stay. We stayed the night as they refused a refund despite being there less than an hour. The beds were comfortable, the pillows were not. Lamps were rusty and had a thick gritty layer of dust on them. There were definitely not enough outlets. The room and bathroom were tidy but not clean.
Diana
Stayed 2 nights in Sep 2024