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Western Inn

2.5 star property

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Photo gallery for Western Inn

Lobby
Front of property
Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool
Hallway

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Housekeeping

Explore the area

Map
1842 Madison Ave., Council Bluffs, IA, 51503
  • Historic General Dodge House
    ‪4 min drive‬
  • Iowa Western Community College
    ‪4 min drive‬
  • Methodist Jennie Edmundson Hospital
    ‪4 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 28.0 sq m
  • Sleeps 3
  • 1 King Bed

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Pool

Red Roof Inn & Suites Omaha - Council Bluffs

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.6 out of 5, Good, (1003)
The price is €128
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Red Roof Inn & Suites Omaha - Council Bluffs

About this property

Western Inn

Suburban hotel with free breakfast and 24-hour front desk
An indoor pool, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a library and express check-out are on-site.
Western Inn offers 51 accommodations with a hairdryer and free toiletries. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Western Inn. During your stay, you'll be close to Harrah's Council Bluffs Casino. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and library
  • Guests speak favourably about the clean guestrooms and the value of their stay
  • 9 minutes by car from Henry Doorly Zoo and Aquarium and 9 minutes from Harrah's Council Bluffs Casino
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served. An indoor pool, a library, and a vending machine are also featured at the business-friendly Western Inn. Free self parking is available.

This Council Bluffs hotel is smoke free.

Guests are served a free continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Western Council Bluffs
Western Inn Council Bluffs
Western Inn
Western Inn Hotel
Western Inn Council Bluffs
Western Inn Hotel Council Bluffs

Western Inn Reviews

Reviews

6.2
Rating 10 - Excellent. 197 out of 1000 reviews
Rating 8 - Good. 264 out of 1000 reviews
Rating 6 - Okay. 173 out of 1000 reviews
Rating 4 - Poor. 164 out of 1000 reviews
Rating 2 - Terrible. 202 out of 1000 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Kathleen

Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

kaylarae

Stayed 1 night in Jul 2024

8/10 Good

William

Stayed 1 night in Nov 2024

6/10 Okay

Tyler

Disliked: Cleanliness, property conditions & facilities
Window was broken tub didnt drain very well there was piss on the floor in bathroom
Stayed 1 night in Nov 2024

2/10 Terrible

Stephanie

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in at the front desk, I was charged again for the room I had booked online & paid for at that time, at that time I was informed that my card would be on file for incidentals, I was not told that they were charging my card $200 for said incidentals at check in I requested a late ✔️ out of noon & was told that was fine & would not be an issue. Once I was in the room I found the TV did not work, & talked to the night clerk & asked to be moved to another room with a working TV. Was then told no, they could not move me, & they were sorry about the TV not working but I was more of less just out of luck. In the morning, I was sleeping and the house keeper let himself into the room, then told me check out was at 11, it was 10:50 at this time. The front desk called the room reminding me that check out is at 11, and I reminded him that I was a late check out for noon. While on the phone with the clerk/owner I addressed the issue of the TV not working and was wanting to be compt for the room and the inconvenience for not having a TV that was in working condition. The owner/ clerk had then Started to argue with me, I hung up the phone. 2 minutes later he was knocking at the door, & when I answered the door, he pushed himself into the room, & continued to want to argue about my request to have my room compt'ed & that if this was an issue I should have said so at ✔️ in. I felt bullied as well as attacked. I left the motel @11:20 am. Very upset, my personal space violated.
Stayed 1 night in Nov 2024

10/10 Excellent

MICHELE

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good cheap hot breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

MICHELE

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot breakfast! Good clean room. Budget friendly. Staff was helpful and very kind. Pet friendly!
Stayed 1 night in Nov 2024

2/10 Terrible

Cristobal

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If you’re desperate for a room, it’s better than nothing. We booked a 2 night stay, arrived late at night and once we saw the hotel itself and the rooms we decided that we would only stay there that night. We literally booked another room ant a different hotel for our 2nd night and spent an extra $200 just because this hotel was THAT bad. The beds looked dirty and were uncomfortable. The entire hotel is VERY outdated and the parking lot is nasty and falling apart. I would not recommend this hotel, period.
Stayed 2 nights in Oct 2024

2/10 Terrible

Corina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Holes in the walls, beds were extremely uncomfortable, never cleaned the room or brought supplies, and key cards stopped working each day. I recommend you stay anywhere else
Stayed 3 nights in Oct 2024

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Staff was wonderful and the hotel was decent and clean!
Stayed 3 nights in Oct 2024

2/10 Terrible

Nikkia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I walked into the room to use the bathroom. Sink had hair, tub had hair, and the mirror had hair. I inspected the beds and beds had hair! The microwave was dirty on the inside. The hotel put me in another room. The second room had a dirty toilet, a dirty microwave, hair in the tub and the fridge was dirty. I told the staff and they said “it’s our housekeeper”. No compensation. Nothing. The worker told me that all the rooms are this way.
Stayed 1 night in Oct 2024

8/10 Good

Pam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older motel, so it comes with the same problems as all aged motels have. Staff was very pleasant. The room was clean. The bed was quite comfortable. The breakfast selections are what you expect. The pool area is good. We didn’t use it this stay, but have previously. It is next door to great bar and grill with wonderful food. Diary Queen is locates across the parking lot. Two food location’s within walking distance.
Stayed 2 nights in Oct 2024

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities
it was clean and quiet
Stayed 2 nights in Oct 2024

4/10 Poor

Erik

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Everything in the room was dirty and stained. Two of the lamps didn't work. Sheets on the bed were decolored and stains on the blankets. The WIFI was so slow it barely worked and the AC unit was load and sounded like it was breaking. It is a cheap hotel and you get what you pay for but I would never go back. Not a good place to stay for any price.
Stayed 2 nights in Oct 2024

6/10 Okay

Dwayne

Disliked: Cleanliness, property conditions & facilities
Western
The room was clean but needed work the air conditioner was noisy and the hall way smelled like urine!
Stayed 1 night in Oct 2024

8/10 Good

Jessica

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

gary

Stayed 2 nights in Sep 2024

10/10 Excellent

mia

Stayed 2 nights in Sep 2024

10/10 Excellent

gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every other weekend about with my kids the staff is great nobody really bothers you and have a swimming pool The only downfall at all if there is one is sometimes the high speed internet lags and my son trying to Play PlayStation online gets upset because he can't Play his game online besides that is great
Stayed 2 nights in Sep 2024

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
probs not coming bck
smelled bad. bugs in the room. window didn’t close. hole in the wall. drawings on the wall. uncomfortable beds. decent wifi.
Stayed 2 nights in Sep 2024

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but the environment around made me very uncomfortable
Stayed 1 night in Jun 2024

6/10 Okay

Judith

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Larry

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Check in was easy. There is no elevator. The room had an oder about it. There were stains on the couch. The bed was clean and comofortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024