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Best Western Inn Florence

3.0 star property

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Photo gallery for Best Western Inn Florence

Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Property entrance
Reception
Seasonal outdoor pool, open 7 AM to 11 PM, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
7821 Commerce Dr, Florence, KY, 41042
  • Florence Mall
    ‪15 min walk‬
  • Turfway Crossing
    ‪3 min drive‬
  • Florence Antique Mall
    ‪3 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Small Room)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 Queen Bed, Non Smoking (Small Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Inn Florence

Hotel in Florence with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Best Western Inn Florence offers 51 accommodations with MP3 docking stations and a safe. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Premium satellite televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Best Western Inn Florence. During your stay, you'll be within walking distance of Florence Mall. Free WiFi in public areas, free self-parking and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 15 minutes by car from Great American Ball Park and 14 minutes from Paycor Stadium
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Best Western Inn Florence offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business centre. Free breakfast is served daily. A vending machine, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Inn Florence. Free self parking is available.

This Florence hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking; reservations required
  • Free uncovered self parking on site
  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:30 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7 AM to 11 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Florence
Best Western Inn Florence
Florence Best Western
Best Western Inn Florence Hotel Florence
Florence Best Western
Best Western Florence
Best Western Inn Florence Hotel
Best Western Inn Florence Florence
Best Western Inn Florence Hotel Florence

Best Western Inn Florence Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 481 out of 1001 reviews
Rating 8 - Good. 309 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Blanca

Renovated!! Great beds/pillows. Excellent location one minute off the interstate. I would definitely stay here again. Friendly staff
Stayed 3 nights in Dec 2024

8/10 Good

Kenneth

Liked: Staff & service, property conditions & facilities, room comfort
Nice room/fair price.
Price good, room was clean ,nice however no USB ports in room. First room I’ve been to in a while. It did not have any USB charging anywhere. Bathroom ceiling fan flashlight had no bulb that worked.
Stayed 2 nights in Dec 2024

8/10 Good

Kerry

Stayed 1 night in Nov 2024

10/10 Excellent

sheena

Stayed 2 nights in Nov 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a good hotel for a quick overnight stay. Staff is friendly. Rooms are clean. Breakfast is pretty good.
Stayed 1 night in Dec 2024

10/10 Excellent

Rhonda

Liked: Amenities
Clerk who checked us in was very nice and helpful. We appreciated this because we were late on check in. Only 35 minutes I suppose. We will probably stay here again. Thanks
Stayed 1 night in Dec 2024

8/10 Good

Linda B McAtee

Travelled with family
Liked: Property conditions & facilities
Easy to find Polite and friendly staff Close to activities and shopping in the area
Stayed 2 nights in Dec 2024

4/10 Poor

Colin

Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Joelle

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
We checked in kinda late but we called just to make sure it was okay. They were super nice about it. The hotel seems kind of dated, and the elevator seemed pretty dated as well. When we got to our room, my husband (who’s an exterminator) checked the room for bugs and he found bed bug residue and blood on the sheets. He immediately went down to the desk and showed the pictures to the receptionist. They gave us a new room, and that room was clean. The manager stated she would give us a refund, but I have yet to see the refund. They still charged my card. It would’ve been nice if they kept to their word and actually gave us a refund for the inconvenience.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Claude

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hortensia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable
Second time we stay here. Love it, will be coming back.
Stayed 1 night in Nov 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Hortensia

Travelled with partner
Liked: Amenities
This hotel has an elevator, very nice and safe showers, very good breakfast and pleasant and helpful staff. This is our 2nd stay here.
Stayed 1 night in Nov 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Sep 2024

10/10 Excellent

Shawne

Stayed 1 night in Oct 2024

6/10 Okay

Leslie

Liked: Cleanliness, staff & service
Convenient location. Clean. Staff was helpful. Planes fly over, so noise is a factor.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Not excited about the stay
The light doesnt work when you walk in the room. The bathroom light/fan combo sounds like someone is jackhammering and it goes on the entire time the light is on. There is also water damage around it.. so, it seems very unsafe. Room smells like sweat. The tile was mopped but your shoes make noise like it was dirty water. Thankfully, the bed was clean, and the TV worked...
Stayed 1 night in Nov 2024

10/10 Excellent

ronald

Stayed 1 night in Nov 2024

10/10 Excellent

Marti

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was traveling through the area and stopped for the night. Hotel was clean and quiet. Staff are very friendly and professional.
Stayed 1 night in Nov 2024

4/10 Poor

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
We were annoyed as we had specifically booked a room well in advance with one bed and were given a room with 2 beds. There was no other option left for us at the time. We prefer the configuration of a one bed room.
Stayed 1 night in Nov 2024

8/10 Good

tina l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was pretty good, the only issues is it was very musty smelling. Had to go buy some room spray.
Stayed 1 night in Oct 2024

6/10 Okay

JeKauri

Liked: Cleanliness, staff & service
My room smelled like old jacuzzi water.
Stayed 1 night in Nov 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service
Decent, not exceptional in any way
Stayed 1 night in Nov 2024