Trivelles Waterhall Country Hotel - Gatwick

4.0 star property

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February 2025

Photo gallery for Trivelles Waterhall Country Hotel - Gatwick

Superior Double Room, 1 Double Bed, Garden View | Free WiFi, bed sheets, alarm clocks
Lobby sitting area
Daily English breakfast (GBP 10.99 per person)
Front of property
Superior Double Room, 1 Double Bed, Garden View | Living area | 32-inch TV with digital channels

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking available
  • Breakfast available
  • Free WiFi

Explore the area

Map
Prestwood Lane, Ifield Wood, Crawley, England, RH11 0LA
  • Gatwick Aviation Museum
    4 min drive
  • Ifield Golf Club
    6 min drive
  • Manor Royal Business Park
    6 min drive
  • London (LGW-Gatwick)
    9 min drive

Room options

Twin Room, 2 Single Beds, Garden View

  • Sleeps 2
  • 2 Single Beds

Single Room

  • Sleeps 1
  • 1 Single Bed

Superior Double Room, 1 Double Bed, Garden View

  • Sleeps 2
  • 1 Double Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Suite, Microwave, Garden View

  • Sleeps 2
  • 1 Double Bed

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About this property

Trivelles Waterhall Country Hotel - Gatwick

Country house in Crawley
Self parking, a garden and a picnic area are available at this smoke-free country house. WiFi in public areas is free. Housekeeping is available on request.
Trivelles Waterhall Country Hotel - Gatwick offers 20 accommodations with free toiletries. Televisions come with digital channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Trivelles Waterhall Country Hotel - Gatwick. During your stay, you'll be close to Gatwick Aviation Museum. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and self-parking (surcharge).
  • Free WiFi
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Just a 4-minute drive from Gatwick Aviation Museum and 6 minutes from Ifield Golf Club
As a guest of Trivelles Waterhall Country Hotel - Gatwick, you'll find a garden and a picnic area. WiFi is free in public spaces. Parking is available for a fee. A complete renovation of Trivelles Waterhall Country Hotel - Gatwick was completed in November 2019.

This 4-star Crawley country house is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 7 per day)

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 10.99 per person

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10.99 per person
  • Uncovered self-parking fee: GBP 7.00 per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
The front desk at this property is open daily from 3:00 PM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 12 years old and younger aren't allowed at this property.

Property is also known as

Waterhall Country House
Waterhall Country House Crawley
Waterhall Country House Hotel
Waterhall Country House Hotel Crawley
Waterhall Country House, Gatwick Hotel Crawley
Trivelles Waterhall Country Hotel Gatwick Crawley
Trivelles Waterhall Country Hotel Gatwick
Trivelles Waterhall Country Gatwick Crawley
Trivelles Waterhall Country Gatwick
Trivelles Waterhall Gatwick
Trivelles Waterhall Country Hotel - Gatwick Crawley
Trivelles Waterhall Country Hotel - Gatwick Crawley
Country House Trivelles Waterhall Country Hotel - Gatwick
Waterhall Country House
Trivelles Waterhall Gatwick
Trivelles Waterhall Country Hotel - Gatwick Country House

Trivelles Waterhall Country Hotel - Gatwick Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 99 out of 318 reviews" "
Rating 8 - Good. 87 out of 318 reviews" "
Rating 6 - Okay. 57 out of 318 reviews" "
Rating 4 - Poor. 44 out of 318 reviews" "
Rating 2 - Terrible. 31 out of 318 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Stayed 1 night in Sep 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was hard and uncomfortable
Stayed 1 night in Sep 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 5 nights in Sep 2024

10/10 Excellent

Christopher

Stayed 2 nights in Sep 2024

4/10 Poor

nick

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The hotel was outdated and seemed old and eary. Bed was squeeking.
Stayed 1 night in Sep 2024

8/10 Good

Xiangdong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Andy

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff on arrival, sadly the room was in a poor state of repair. A socket was hanging off the wall exposing the wires, (though was partially hidden by a wardrobe), the bathroom light was stuck on and the walls were grubby, chipped, and in dire need of a coat of paint as was much of the gloss work. However, the room was comfortable and the servicing team had clearly done as best a job as possible as the surfaces were clean and dust free. During my stay there was some shouting in the small hours of the morning, and the hotel is situated directly under the flight path near the end of the runway at Gatwick so noise is to be expected both from early rising guests to get flights and the the jet engines - the price paid for such a close vicinity to the airport. The grounds were well kept and it was a pleasure to look out onto the lawn first thing.
Stayed 1 night in Sep 2024

8/10 Good

Paul

Liked: Staff & service
Disliked: Amenities
First time staying at Trivelles greeted by reception staff who were fantastic, very friendly knowledgeable and easy to approach. I would primarily return as the customer service i recieved was far better than i expected. Although so close to Gatwick it is incredibly noisy, but have booked my second stay due to mainly the staff, however i would expect it to be priced a little cheaper as there are no amenities and is very basic
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely to have this oldie worldie property within striking distance of Gatwick
Stayed 1 night in Aug 2024

4/10 Poor

simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap built and maintained and not nice
No bar so can’t get any drinks of any sort No food Very cheaply done up and maintained Owners are rude In the middle of nowhere Will not stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Stayed 1 night in Aug 2024

4/10 Poor

Gemma

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the executive suite but it didn't have any of the facilities advertised. Supposed to be a kitchenette but every single cupboard was empty. One rancid smelling fridge, a kettle, a microwave. No plates, cups, cutlery, stovetop. A mouldy teacup was left in the breakfast area for the duration of our stay. Bed was comfortable though there were stains on the pillows and towels. Directly in flight path so noisy, but you might enjoy the view. Garden looked great, just wish they had some chairs out there
Stayed 1 night in Aug 2024

8/10 Good

Mohammed

Stayed 2 nights in Aug 2024

2/10 Terrible

kojo

Disliked: Cleanliness, staff & service, property conditions & facilities
Manager
Stayed 1 night in Jul 2024

6/10 Okay

Ian

The rooms were nothing like on the website.
Stayed 2 nights in Jul 2024

2/10 Terrible

Sylwia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
To much noise.
Hotel is cheap and crap. Very basic. Dirty. I stayed there 4 nights for business trip and regret it. My room never been cleaned up in all entire time. Towels never been exchanged. Wals dirty, marks on the bed sheets, spiders and spider webs everywhere. Bed was hard and uncomfortable. I could hear my neighbours in the next rooms. Hotel very close to Gatwick airport what means that you can hear every single plane flying around - really noisy. Breakfast- if you lucky you will get one, very basic- cereal with cold milk and long term croissants... i do not recommend it for a business trip. Staff very lovely. Nice view from the window.
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would have liked a later breakfast - breakfast finished at 9am on Sunday especially given checkout was 11am but overall good value for money
Stayed 1 night in Jul 2024

4/10 Poor

Julian

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Near Crawley
Friendly welcome upon arrival.Bed was comfortable. Room and bathroom clean. Let down by decoration in both bathroom and bedroom with indentation to walls in bedroom and peeling painwork in bathroom
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Not very impressed
Would not stay here again. The room was shabby and dusty. Breakfast was very basic.
Stayed 1 night in Jul 2024

6/10 Okay

Ashley

Liked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Alison

Disliked: Staff & service
Expensive for what it is.
We booked this due to its proximity to the wedding venue we were attending. The room was very small but clean enough. Breakfast was very basic.
Stayed 2 nights in Jun 2024

8/10 Good

Simon

Stayed 1 night in Jul 2024

10/10 Excellent

Collette

Stayed 1 night in Jun 2024

8/10 Good

James

Stayed 1 night in Jun 2024

10/10 Excellent

Ezequiel

Stayed 3 nights in May 2024