Crewe Hall Hotel & Spa

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Crewe Hall Hotel & Spa

Interior detail
Aerial view
Lunch and dinner served, British cuisine
Terrace/patio
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Hot tub
  • Gym
  • Spa
  • Pool

Explore the area

Map
Weston Road, Crewe, England, CW1 6UZ
  • Wychwood Park Conference Centre
    ‪6 min drive‬
  • Alexandra Stadium
    ‪7 min drive‬
  • Lyceum Theatre
    ‪8 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪62 min drive‬

Room options

Classic Twin Room - Modern Wing

  • 20.89 sq m
  • Sleeps 3
  • 2 Single Beds

Feature Double Room - Old Hall

  • 16.9 sq m
  • Sleeps 2
  • 1 Double Bed

Four Poster Room - Old Hall

  • Sleeps 2
  • 1 King Bed

Classic Double Room - Modern Wing

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

Superior King Room - Modern Wing

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Crewe Hall Hotel & Spa

Eco-certified hotel with full-service spa and health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Crewe Hall Hotel & Spa offers 117 accommodations with a safe and a hairdryer. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa has 6 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Crewe Hall Hotel & Spa. During your stay, you'll be close to Alexandra Stadium. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at The Brasserie
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with manicures and pedicures, Ayurvedic treatments or massages at Spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, yoga classes and Pilates classes
  • 6 minutes by car from Wychwood Park Conference Centre and 7 minutes from Alexandra Stadium
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Crewe Hall Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A hot tub, spa services, and a library are also featured at the eco-certified Crewe Hall Hotel & Spa. Free self parking is available.

This 4-star Crewe hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
The Brasserie – This restaurant specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Sheridan lounge – This café specialises in British cuisine and only serves lunch.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Afrikaans, Czech, Dutch, English, French, German, Greek, Italian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Brasserie
  • The Sheridan lounge

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Pilates classes
  • Spa tub
  • Yoga classes

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crewe Hall
Crewe Hall QHotels
Crewe Hall QHotels Hotel
Hall Crewe
Hall QHotels
Hall QHotels Hotel
QHotels Crewe
QHotels Crewe Hall
Crewe Hall Hotel
Crewe Hall
Crewe Hall Hotel Spa
Crewe Hall Hotel & Spa Hotel
Crewe Hall Hotel & Spa Crewe
Crewe Hall Hotel & Spa Hotel Crewe

Crewe Hall Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 415 out of 870 reviews" "
Rating 8 - Good. 261 out of 870 reviews" "
Rating 6 - Okay. 111 out of 870 reviews" "
Rating 4 - Poor. 48 out of 870 reviews" "
Rating 2 - Terrible. 35 out of 870 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Lilly

Stayed 2 nights in Oct 2024

4/10 Poor

julia

Stayed 1 night in Nov 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Ian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Wrong Room
Was given a twin instead of a double. I travel quite a bit alone for work purposes and this keeps happening even though I purposefully book a double. Food in hotel quite expensive both evening meal and breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Darren

Stayed 3 nights in Oct 2024

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and setting
Beautiful hotel and setting, food is a little on the pricy side. I recommend you book breakfast £12.00 or you pay £17.50 in the morning which I felt was a bit steep not good practice.
Stayed 1 night in Oct 2024

8/10 Good

Mathew

Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, all good including the service
Stayed 1 night in Oct 2024

8/10 Good

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Lovely hotel and room, was a bit cold though and not entirely obvious as to how to warm it up, duvets fairly thin so maybe rooms should be kept warm?
Stayed 1 night in Oct 2024

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money and excellent spa.
Stayed 1 night in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Leonard

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Would stay again. It was very lovely in there. Staff friendly. I will recommend it to my friends and family.
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Crewe Hall the pool and breakfast were great
Stayed 2 nights in Sep 2024

10/10 Excellent

Ayodeji

Stayed 2 nights in Sep 2024

10/10 Excellent

J

Stayed 2 nights in Sep 2024

10/10 Excellent

Trudi

Stayed 1 night in Sep 2024

10/10 Excellent

Oliver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was in the main hall but felt like it was the maid’ room originally. We had our dog with us so think this was a ‘dog room’. No. 3105 FYI. The main hall is glorious and the bar here is beautiful. Again though if you’re taking your dog in you are exiled to an anteroom which although grand feels cold and you have to go back into the bar to get anyone’s attention. The ‘brasserie’ is where your meals are served and you can sit in the bar area with your dog. You can dine there from the restaurant menu or the smaller lounge menu. We had great service there from Natalie.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It's deceiving as the the room I was in was out the back in the 'new part' - miles away from the reception, where they just said I had to follow the red carpet (which then involved two lifts and a long walk) whereas I had hoped to stay in the main old building. The air-con was noisy, as was the fan provided; the bathroom shower did not drain properly and flooded the bathroom on opening the shower door; the toilet did not flush properly; no plug sockets by the bed.
Stayed 1 night in Sep 2024

2/10 Terrible

Dawn

Disliked: Cleanliness, property conditions & facilities, room comfort
Please don't spend your money here.
The only reason I am able to give any stars to this is because of the staff. Very friendly. There was so many issues in this hotel that it's shocking they consider themselves to be luxurious. We were very excited to stay here, as the photos looked beautiful online. They had impressive Celiac/Gluten Free options on their website and it looked promising. We also had a dog and thought it would be great to stay here with him. On arrival, we were treated very kindly and friendly, explained about breakfast times, where the pool was, where our room was etc and it all seemed like we were off to a great start. The room at a glance looked beautiful, and the bed was comfortable and clean. Upon further inspection there was some horrors, I'll leave my photos attached to explain more. I don't expect 5 star experiences everywhere I go, but for the price of this stay it was extremely disappointing and I feel we would have had a better experience in the travel lodge down the road. The grounds of the hotel itself are beautiful, however the room we stayed in (4013) was grubby, and actually filthy. A steam clean and a good scrub along with some maintenance would go a long way here. The breakfast was absolutely terrible for myself being Celiac. I asked about what I could eat when arriving to breakfast, in the "green" time frame and it wasn't busy. They had no gluten free bread left. And the buffet had cross contamination, nothing was safe for me to eat. Please don't stay here.
Stayed 2 nights in Sep 2024

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Stayed 2 nights in Sep 2024

10/10 Excellent

Mohammed Junaid

Stayed 4 nights in Sep 2024