Comfort Inn Plano-Dallas

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Plano-Dallas

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains
Outdoor pool
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Free daily on-the-go breakfast

Reviews

7.2 out of 10

Good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Gym
  • Parking included
  • Pet-friendly
  • Air conditioning

Explore the area

Map
4901 Old Shepard Place, Plano, TX, 75093
  • Baylor Scott & White The Heart Hospital
    14 min walk
  • Shops at Willow Bend
    6 min drive
  • Crayola Experience
    6 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    24 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Plano-Dallas

Hotel with free breakfast, near Baylor Scott & White The Heart Hospital
Along with a 24-hour fitness centre, this hotel has a 24-hour business centre and WiFi in public areas. Free weekday breakfast and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Comfort Inn Plano-Dallas offers 131 accommodations with a safe and coffee/tea makers. 50-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Plano-Dallas. During your stay, you'll be within walking distance of Baylor Scott & White The Heart Hospital. Enjoy features like free breakfast and free self-parking, plus a 24-hour gym.
  • Free on-the-go breakfast served on weekdays
  • Free WiFi and wired Internet
  • Free self-parking
  • WiFi in some public areas for a fee
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Baylor Scott & White The Heart Hospital and 5 minutes from Adventure Landing
  • Cats and dogs welcome for a fee
WiFi is available in public spaces for a fee. There's an onsite 24-hour business centre. Free breakfast is served on weekdays. The business-friendly Comfort Inn Plano-Dallas also features a 24-hour fitness centre, laundry facilities, and express check-out. Free self parking is available.
Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekdays 6:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1996

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Dallas Hampton Inn
Hampton Inn Dallas Hotel Plano-North
Hampton Inn Plano-North
Hampton Inn Plano-North Dallas
Hampton Inn Plano/North Dallas Hotel Plano
Plano Hampton Inn
Hampton Inn Plano-North Dallas Hotel
Hampton Inn Dallas Hotel
Hampton Inn Dallas

Comfort Inn Plano-Dallas Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 92 out of 209 reviews" "
Rating 8 - Good. 36 out of 209 reviews" "
Rating 6 - Okay. 21 out of 209 reviews" "
Rating 4 - Poor. 17 out of 209 reviews" "
Rating 2 - Terrible. 43 out of 209 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Hollie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scary
The first room we got put in had blood on the floors and flies in the room. The second room we asked to switch too was better but still not clean and it had hairs in the bed. The entire hotel was kept at 87 degrees and smelled like mold throughout. Our keys desactívate themselves atleast once a day and the power went out at one point and we got stuck in the elevator. The surrounding area is nice and this hotel is very out of place. It is independently operated so everything seems poorly run and outdated.
Stayed 3 nights in Aug 2024

6/10 Okay

Mayur

Liked: Cleanliness, property conditions & facilities
I was 2 hour late than check-in time and marked as No show already, that was unusual.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kelly

Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
For the money, this is a great stay. Bed was comfortable, amenities were updated and it is very clean. My only complaint is that the double paned windows had trapped moisture between the pains leaving a not so great view. I wasn't there for the view and the curtains closed beautifully! :)
Stayed 1 night in Jul 2024

10/10 Excellent

Aaron, Victoria

-
Stayed 3 nights in Jun 2024

8/10 Good

Shannon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They took over 2 hrs to check me in
Stayed 1 night in Jun 2024

2/10 Terrible

Yuliana

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Albert William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 2 nights in Jun 2024

2/10 Terrible

Yesica

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing that I have to say about this property is that I was able to check in an hour early, the lady in the front desk was nice, friendly, and helpful. I stay with my kids for two nights, they did not clean our room or take trash out, the parking lot was dark and trash everywhere, the breakfast was not good at all, I asked for extra towels and they did not had any clean towels, some one else was asking for shampoo and they had run out. And of top of that there was a smell on the first floor that was not pleasant. I would definitely not recommend this hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Great! Clean .. nice atmosphere and the beds were very comfortable!! Great breakfast! Wonderful front desk reception by Nick! Fantastic people! Fantastic place! Great location!
Stayed 2 nights in May 2024

8/10 Good

Julie

Stayed 2 nights in Mar 2024

10/10 Excellent

Melish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Jun 2024

10/10 Excellent

Melish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay nice and clean
Stayed 1 night in Jun 2024

2/10 Terrible

Eugenia

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I stayed at the hotel for 3 nights and not once was our room cleaned. I went to the front desk to inquire and was told you must request service 24 hours in advance. While at the desk I asked for face towels and was told there were none. This hotel also cater to those looking for short-tern to long-term housing.
Stayed 3 nights in May 2024

10/10 Excellent

Heather

Travelled with family
Easy
Stayed 1 night in May 2024

6/10 Okay

Federico

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
People where outside sleeping in the parking area the lobby was hot hot elevator was not all working right and people in the eating area where a lot of people talking in other language not Spanish, it’s was not what it was to be like
Stayed 1 night in May 2024

2/10 Terrible

Brittany

Travelled with family and small children
Disliked: Property conditions & facilities
I didn’t stay at the property
Stayed 1 night in May 2024

10/10 Excellent

Sherell

Stayed 2 nights in May 2024

8/10 Good

Zuri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Galen

Stayed 1 night in Apr 2024

8/10 Good

Kimberley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Luis, Chaparral

Liked: Cleanliness, staff & service
Nice place to stay at and the was friendly and helpful. The walls though are not sound proof and you can easily hear conversations from people staying next door.
Stayed 6 nights in Apr 2024

10/10 Excellent

Sylvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Dwaeisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were welcoming and professional. My family and I enjoyed our stay.
Stayed 2 nights in Apr 2024