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Comfort Suites The Colony - Plano West

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Comfort Suites The Colony - Plano West

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Reception
Indoor pool
Exterior
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Breakfast included
  • Laundry

Explore the area

Map
4796 Memorial Dr, The Colony, TX, 75056
  • The Colony Five Star Complex
    ‪10 min walk‬
  • Hawaiian Falls The Colony
    ‪15 min walk‬
  • Grandscape
    ‪17 min walk‬
  • Dallas, TX (DAL-Love Field)
    ‪37 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed, Suite, Nonsmoking, Accessible

Desk, blackout curtains, iron/ironing board, free WiFi

1 King Bed, Suite, Nonsmoking, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking, Accessible

2 Queen Beds, Suite, Nonsmoking, Accessible | Desk, blackout curtains, iron/ironing board, free WiFi

2 Queen Beds, Suite, Nonsmoking, Accessible

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for SUITE, 1 KING BED NON SMOKING

Desk, blackout curtains, iron/ironing board, free WiFi

SUITE, 1 KING BED NON SMOKING

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for SUITE, 2 QUEEN BEDS. NON SMOKING

SUITE, 2 QUEEN BEDS. NON SMOKING | Desk, blackout curtains, iron/ironing board, free WiFi

SUITE, 2 QUEEN BEDS. NON SMOKING

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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Room

Clarion Hotel The Colony - Plano West

Pool
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (1001)
The price is €78
for 1 room
includes taxes & fees
16 Feb - 17 Feb
Clarion Hotel The Colony - Plano West

About this property

Comfort Suites The Colony - Plano West

Hotel in The Colony with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site.
Comfort Suites The Colony - Plano West offers 71 accommodations with coffee/tea makers and a hairdryer. 40-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Comfort Suites The Colony - Plano West, you're just a quick walk from The Colony Five Star Complex. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 6 minutes by car from Legacy West and 7 minutes from The Shops at Legacy
  • Pets welcome for a fee
Comfort Suites The Colony - Plano West offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and 2 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 540 square feet (49 square metres) and includes conference space. The business-friendly Comfort Suites The Colony - Plano West also features a garden, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This The Colony hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 540 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 27 2025 to May 1 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Stonebriar Mall
Comfort Suites Stonebriar Mall Hotel
Comfort Suites Stonebriar Mall Hotel The Colony
Comfort Suites Stonebriar Mall The Colony
Comfort Suites Colony Plano West Hotel
Comfort Suites Plano West Hotel
Comfort Suites Colony Plano West
Comfort Suites Plano West
Comfort Suites The Colony - Plano West Hotel
Comfort Suites The Colony - Plano West The Colony
Comfort Suites The Colony - Plano West Hotel The Colony

Comfort Suites The Colony - Plano West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 356 out of 1001 reviews" "
Rating 8 - Good. 262 out of 1001 reviews" "
Rating 6 - Okay. 155 out of 1001 reviews" "
Rating 4 - Poor. 107 out of 1001 reviews" "
Rating 2 - Terrible. 121 out of 1001 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

ANTHONY

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Oct 2024

6/10 Okay

Eddrick

Stayed 2 nights in Oct 2024

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities
We stayed for soccer games. It was conviently located by the fields and resonably priced. The breakfast was a normal hotel breakfast. The one issue was that the carpet on floor of the threshold to our room was frayed and bare to the cement and the hall carpet was bleached from cleaners.
Stayed 3 nights in Oct 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give Comfort Suites a try
The pool at Comfort Suites is usually closed I say that because the last Comfort Inn I stayed was also closed. If that is important call and ask. Now the rest is very good like great location nice and comfortable bed and depending on demand good rates. Breakfast is always decent it is not the continental grab and go type.
Stayed 1 night in Oct 2024

6/10 Okay

Mark, Brossard

Convenient access to Top Golf. Free breakfast is a good perk. Common areas need updating. Reception staff wasn’t easy to understand or particularly welcoming.
Stayed 3 nights in Oct 2024

6/10 Okay

Kelsey

Stayed 1 night in Sep 2024

6/10 Okay

Pat

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2024

2/10 Terrible

Ifeanyi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Bivian

Stayed 2 nights in Oct 2024

4/10 Poor

Tony

Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Murtaza

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Ryan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Area the hotel was in was safe and friendly, great staff, but the place itself was mediocre at best
Stayed 2 nights in Sep 2024

10/10 Excellent

Misty, Riesel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!
Stayed 2 nights in Sep 2024

8/10 Good

Krystal

Stayed 3 nights in Oct 2024

4/10 Poor

Silas

Disliked: Staff & service, property conditions & facilities
Not a great stay
Wifi never worked. Room wasn’t cleaned during the stay. Did have no bother sign out on first day but not after that. Also - water was pouring out of Ceiling light in breakfast room on my first night. Noisy rooms on both sides of me.
Stayed 3 nights in Sep 2024

4/10 Poor

Chelsea

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The building is old. Strong smell trough out
Stayed 7 nights in Sep 2024

2/10 Terrible

Kimberly

Stayed 1 night in Oct 2024

8/10 Good

Rebecca

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! I really appreciate the security that the facility gives.
Stayed 7 nights in Sep 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Trish

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not stay after I booked on-line. Sadly the hotel had a strong odor once you entered and throughout the building.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falsely advertised room amenities
Booked a room with a suite jacuzzi, I thought once I got to my room and there was no jetted tub that I was just accidentally sent to the wrong room. Called the front desk to let them know about the mix up and the man said “I don’t know why they advertise a room with a jacuzzi in it. We don’t have any of those here.” No apology. No offer to cancel and refund. That was the entire conversation. He could not have cared any less and made it very clear that he wasn’t going to worry about it once we hung up. Called customs support and received basically the same answer. Non refundable room- which I would understand Except for the fact that the room I booked doesn’t even exist. The entire situation does not sit right with me. The front desk didn’t CARE and the customer service agent “couldn’t” do anything about the issue. I asked for a credit so that I could immediately find other lodging, that wasn’t an option apparently. She said she could cancel the booking and ask for a refund, but it wasn’t a guarantee that I would get my money back. Carpet torn up, water was brown, more than half the channels didn’t work on the TV, front desk agent no help at all, ac didn’t get cold, just a lot of upkeep needs to be done and the listing needs to be removed or hotels.com need to stop working with this location.
Stayed 1 night in Sep 2024

4/10 Poor

Bertha

Travelled with family
Disliked: Staff & service, property conditions & facilities
Water issues in bathtub. I was offered a plunger to make my own repair.
Stayed 2 nights in Sep 2024

8/10 Good

J

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024