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Courtyard by Marriott Dallas Plano Parkway at Preston Road

3.0 star property

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Photo gallery for Courtyard by Marriott Dallas Plano Parkway at Preston Road

Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
42-inch flat-screen TV with cable channels, TV, Netflix
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking included
  • Laundry
  • Gym

Explore the area

Map
4901 W Plano Pkwy, Plano, TX, 75093
  • Baylor Scott & White The Heart Hospital
    ‪5 min walk‬
  • Shops at Willow Bend
    ‪5 min drive‬
  • The Shops at Legacy
    ‪8 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪27 min drive‬

Room options

View all photos for Double Room, 1 Bedroom

Double Room, 1 Bedroom | Desk, laptop workspace, blackout curtains, iron/ironing board

Double Room, 1 Bedroom

  • 46 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Dallas Plano West

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (1003)
The price is €91
for 1 room
includes taxes & fees
13 May - 14 May
La Quinta Inn & Suites by Wyndham Dallas Plano West

About this property

Courtyard by Marriott Dallas Plano Parkway at Preston Road

Suburban hotel with free local area shuttle and 24-hour fitness centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Courtyard by Marriott Dallas Plano Parkway at Preston Road offers 149 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with premium cable channels and Netflix.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Dallas Plano Parkway at Preston Road. During your stay, you're just a quick walk from Baylor Scott & White The Heart Hospital. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at The Bistro
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from Baylor Scott & White The Heart Hospital and a 4-minute drive from Lakeside Market
  • Free local-area shuttle service
Courtyard by Marriott Dallas Plano Parkway at Preston Road offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 1280 square feet (119 square metres) and includes conference space. The business-friendly Courtyard by Marriott Dallas Plano Parkway at Preston Road also features a library, a picnic area, and complimentary newspapers in the lobby. Self parking is free.

This Plano hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The Bistro – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12.50 to 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,280 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Low-height bed (58 centimetre high)
  • Low-height counter and sink (58 centimetre high)
  • Low-height desk (71 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (81 centimetre wide)
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 12.5 to 16 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Dallas Parkway Preston
Courtyard Marriott Dallas Parkway Preston Hotel
Courtyard Marriott Dallas Parkway Preston Hotel Plano Road
Courtyard Marriott Dallas Plano Parkway Preston Road
Courtyard Plano
Plano Courtyard
Courtyard Marriott Dallas Plano Parkway Preston Road Hotel
Courtyard Marriott Dallas Parkway Preston Road Hotel
Courtyard Marriott Dallas Parkway Preston Road
Courtyard by Marriott Dallas Plano Parkway at Preston Road Hotel
Courtyard by Marriott Dallas Plano Parkway at Preston Road Plano

Courtyard by Marriott Dallas Plano Parkway at Preston Road Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 1000 reviews
Rating 8 - Good. 324 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patti

Stayed 5 nights in Oct 2024

10/10 Excellent

raymond

Liked: Staff & service, property conditions & facilities
Convenient to all
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is a dumpster fire!

This hotel is completely understaffed. Upon check in, we were told that our room would only be serviced every second day. I asked why and they said it was because they had a hockey team staying. So? Staff your hotel properly to accommodate your guests. I asked for daily towel service and garbage service and this didn’t happen. When I called for towels at 8:30 am to be delivered to our room I was told that there was no housekeeping working yet. I asked for a frontend clerk to deliver towels so I didn’t have to come down to the front desk in my PJ’s and she advised me that she was the only clerk on staff and couldn’t leave the front desk. This is a STAFFING PROBLEM! We had a host of other significant issues that: We checked in at 2:00 am after a long day of flying and fire alarm testing began the next morning at 8:30 am. It lasted 6 hours!!! They said this was a fire emergency… but when the testing began, every guest had a typed letter underneath their door from the hotel manager advising them of this ‘emergency’ and letting them know they didn’t have to evacuate. I guess ‘emergencies’ look a little different in Texas. Later in our stay we had a 4 hour power outage. What else? The carpet in our room smelled musty. The water barely trickled out of the shower faucet. The room just wasn’t clean. I average 2-3 hotel stays per month and this is the first time I’ve ever left a hotel review. My advice: DO NOT STAY HERE!!
Stayed 6 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

bobbie, henderson

Disliked: Cleanliness
Stayed 3 nights in Dec 2024

8/10 Good

Srinivasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Terry

Stayed 1 night in Nov 2024

4/10 Poor

GERALD

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Adeniyi

Stayed 1 night in Nov 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Oct 2024

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Roxanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Shawndra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and excellent staff! Went above expectations!
Stayed 3 nights in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great economical hotel plenty of amenities would stay there again
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jennifer

Liked: Staff & service
My door lock was broken. My friend had water bugs in her room.
Stayed 4 nights in Sep 2024

10/10 Excellent

Weylon

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shahin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Belen

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis

Stayed 1 night in Aug 2024

8/10 Good

Allen, Baton Rouge

Liked: Cleanliness, staff & service
The front desk staff as well as the breakfast/bar staff were superb - friendly, helpful, and professional. The property condition needs improvement. I had to change rooms after my first night due to the carpet beneath the A/C getting soaked from condensation. Need more electrical outlets which are easier to reach. The exhaust fan in the shower is poor, if there is one at all. The TV picture was frequently scrambled - impossible to watch. Additionally, the breakfast offerings need to be better. One of the third-party agencies advertises this as a continental breakfast which it isn't. Great people but otherwise much room for improvement.
Stayed 4 nights in Aug 2024

10/10 Excellent

William

Stayed 3 nights in Aug 2024