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Best Western Douglas Inn & Suites

2.5 star property

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Photo gallery for Best Western Douglas Inn & Suites

Lobby
Outdoor pool
Lobby
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • 24/7 front desk
  • Laundry
  • Breakfast included

Explore the area

Map
199 E 7th St, Douglas, AZ, 85607
  • Tenth Street Park
    ‪13 min walk‬
  • Casino M
    ‪5 min drive‬
  • Cochise College Douglas Campus
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

Suite, 1 King Bed, Non Smoking, Hot Tub | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Douglas Inn & Suites

Hotel in Douglas with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a 24-hour business centre. Free full breakfast and free self parking are also provided. Other amenities include Access to hot tub, conference space and laundry facilities.
Best Western Douglas Inn & Suites offers 69 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
During your stay at Best Western Douglas Inn & Suites, you'll be within walking distance of Tenth Street Park. Free breakfast, free self-parking and an outdoor pool are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, conference space and laundry facilities
  • On-site recreation includes a 24-hour gym
  • 13 minutes on foot from Tenth Street Park and a 5-minute drive from Casino M
Best Western Douglas Inn & Suites offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's an onsite 24-hour business centre. Free breakfast is served daily. The business-friendly Best Western Douglas Inn & Suites also features multilingual staff, laundry facilities, and express check-out. Self parking is free.

This Douglas hotel is smoke free.

Guests are served a free full breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

BEST WESTERN Douglas
BEST WESTERN Douglas Inn
Douglas BEST WESTERN
Douglas Inn
BEST WESTERN Douglas Inn Suites
Best Douglas & Suites Douglas
Best Western Douglas Inn & Suites Hotel
Best Western Douglas Inn & Suites Douglas
Best Western Douglas Inn & Suites Hotel Douglas

Best Western Douglas Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 249 out of 414 reviews
Rating 8 - Good. 114 out of 414 reviews
Rating 6 - Okay. 21 out of 414 reviews
Rating 4 - Poor. 13 out of 414 reviews
Rating 2 - Terrible. 17 out of 414 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kerri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was great and the young lady at the desk was accommodating.
Stayed 1 night in Nov 2024

8/10 Good

Maureen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First stay
We found the staff very helpful, the hotel very comfortable and clean. Breakfast ok. However the lack of provided usb stations to charge personal devices was disappointing.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! The only complaint was that the room still seemed dark with all the lights on... other than that we had an amazing time here
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great cust svc
Stayed 1 night in Oct 2024

8/10 Good

Lillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nicely kept.
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos Arturo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 3 nights in Oct 2024

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Husband slipped coming out of shower
My husband fell on Monday in the walk-in shower - slipped on the slick floor because the tile is slick when coming out of the shower. He hurt his knee, back and shoulder. Had to use a walker for a couple of days. Please review taking precautions to address this issue.
Stayed 4 nights in Oct 2024

10/10 Excellent

eddie

Stayed 1 night in Sep 2024

2/10 Terrible

Crystal

Stayed 2 nights in Sep 2024

10/10 Excellent

Kathleen, Eugene

Stayed 2 nights in Oct 2024

10/10 Excellent

Leslie

Stayed 2 nights in Aug 2024

2/10 Terrible

Mary

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness
Bed Bugs!
Beware they have bed bugs! I stay here on 8/13 and I was awaken by bug bites on my arm. When I got up and turned on the light they were like 5-6 bugs crawling around. I called the front desk and they gave me another room but I was not comfortable after seeing all the bugs so I left. I called the next the hotel in the morning to talk to someone about it. The person who answered asked if I had photos and told me someone would be reaching out. It’s been a week and not one person has reached out. I will never stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert, Santa Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay here.
Stayed 4 nights in Aug 2024

2/10 Terrible

Mary

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

J

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and family friendly.
Stayed 1 night in Aug 2024

8/10 Good

Rochelle

Business traveller
Liked: Cleanliness, staff & service, room comfort
Business trip
Best part about this hotel is the location to Mexico. Went for a work trip and it was conveniently located. Hotel was basic. Nothing to dream about.
Stayed 2 nights in Jun 2024

8/10 Good

Karen

Stayed 2 nights in Jul 2024

8/10 Good

Leonela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean areas. Rooms were in great shape.
Stayed 2 nights in Jul 2024

8/10 Good

Rudy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"The property is clean, and the staff are really nice. But if you book a room here, try to get one on the 3rd floor. We stayed on the 2nd floor, and it got pretty noisy between 9 pm and midnight, especially from the room right above us. There was a lot of walking around and loud talking."
Stayed 1 night in May 2024

10/10 Excellent

Monica

Stayed 1 night in May 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Trendy

Liked: Cleanliness, property conditions & facilities, room comfort
I was charged wrong. Did not honor my price from hotel.com. I would like a refund.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Easy access location.
Stayed 5 nights in Mar 2024