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Quality Inn

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quality Inn

Exterior
Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Gym
  • Laundry
  • Breakfast included

Explore the area

Map
190 Stadium St, Gateway North Plaza, Smyrna, DE, 19977
  • Delaware State University
    ‪10 min drive‬
  • Dover Downs Casino
    ‪11 min drive‬
  • Dover International Speedway
    ‪12 min drive‬
  • Wilmington, DE (ILG-New Castle)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(19 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(36 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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4.0 out of 5, Very good, (74)
The price is €118
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Relax Inn Smyrna

About this property

Quality Inn

Hotel in Smyrna with free breakfast and fitness centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Quality Inn offers 70 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn. During your stay, you'll be close to Bayhealth Emergency Center - Smyrna. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym
  • 5 minutes by car from Bayhealth Emergency Center - Smyrna and 10 minutes from Delaware State Police Museum and Education Center
Quality Inn offers its guests an outdoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Quality Inn also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Smyrna hotel is smoke free.

Guests are served a free self-service breakfast daily from 6:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Smyrna
Quality Inn Smyrna
Quality Smyrna
Quality Inn Hotel
Quality Inn Smyrna
Quality Inn Hotel Smyrna

Quality Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 305 out of 975 reviews" "
Rating 8 - Good. 347 out of 975 reviews" "
Rating 6 - Okay. 174 out of 975 reviews" "
Rating 4 - Poor. 86 out of 975 reviews" "
Rating 2 - Terrible. 63 out of 975 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Arman

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let’s start with the check in. At most Choice hotels including the Comfort Inn and Suites the night before I was given a gift bag and a separate gift for being a long standing Choice member. At this Quality Inn there was no bag or gift given. The elevator was dirty and in need of repairs. The room was dirty including a waste basket that looked like someone had thrown up on it. The shower was barely warm. The breakfast was very poor including no apple juice just water.
Stayed 1 night in Oct 2024

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
It was fine. The room was nice and quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will stay here again
They are very nice and very accommodating. We ask for a certain location and they gladly accommodate us. Breakfast area nice too
Stayed 1 night in Sep 2024

6/10 Okay

Lasha

Liked: Staff & service
Stayed 2 nights in Oct 2024

2/10 Terrible

ciara

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will stay here again!
The hotel staff was wonderful. They went above and beyond to help us with a problem with our reservation and get it resolved promptly. Hotel room was clean and spacious. We will stay here again!
Stayed 1 night in Sep 2024

8/10 Good

karl

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet Room comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Deondre

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I guess it worked for what we needed a cheap night away from home in the area we plan to move. However the hotel was dirty, beds hard as a rock and the pool was closed. Which was the only reason we choose this hotel. I did call and ask before booking if the pool was open and was told yes. At least we now know where we will not be staying again.
Stayed 1 night in Sep 2024

10/10 Excellent

PAUL, Hopewell Junctio

Travelled with partner
Liked: Amenities
Nice accommodations at a fair price.
Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Curtis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and well kept. My only complaint was the beds were a bit hard. I will definitely return as everything else was great.
Stayed 2 nights in Aug 2024

8/10 Good

karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy, accessible to highway Quiet
Stayed 1 night in Sep 2024

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Daniel

Nasty
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in this area for personal reasons. My time was spent in the hotel to sleep.
Stayed 1 night in Aug 2024

4/10 Poor

Dave

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ants in the room. Door looks like it had been repaired after previously being kicked in (broken off hinges). Toilet was filthy and ice machine pretty non-functional. Bed was comfortable, however and bedding appeared to be clean.
Stayed 4 nights in Aug 2024

8/10 Good

Mary, Bridgewater

Stayed 1 night in Aug 2024

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, nice clean hotel, breakfast was very good, it was the same items everyday. But still very filling. Dunkin right Nextdoor. :)
Stayed 3 nights in Aug 2024

6/10 Okay

marcia

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stinky
The hotel staff was very friendly and welcoming. The shower and bed were very good. Unfortunately the room smelled heavily of state cigarette smoke. It is a strict no smoking hotel but obviously has never been cleaned to seem so. They should think about getting an ozone machine to rid the smoke smell. We have used one in our Airbnb and it worked… got rid of the odor after a guest smoked heavily during a 10 day stay.
Stayed 1 night in Aug 2024

8/10 Good

Sabrina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I didn’t like that I had to change the shower curtain and the front desk gave me 3 shower curtains that were dirty also before giving me a clean one
Stayed 1 night in Jul 2024

4/10 Poor

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities
What made the property unique was how filthy the wash cloths, towels, pillow cases, sheets, and flooring were.
Stayed 1 night in Aug 2024

4/10 Poor

GAIL W. HULAND

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Rose

Liked: Property conditions & facilities
Stay was affordable and in close proximity to my event however, did not feel as if room was cleaned accordingly.
Stayed 1 night in Jul 2024