SureStay Hotel by Best Western Wenatchee

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Wenatchee

Laundry room
Outdoor pool, pool loungers
Exterior
Standard Room, 2 Queen Beds, Accessible, Non Smoking | Blackout curtains, iron/ironing board, rollaway beds, free WiFi
Outdoor pool, pool loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Parking available
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Pet-friendly

Explore the area

Map
580 Valley Mall Parkway, East Wenatchee, WA, 98802
  • Wenatchee Valley Museum and Cultural Center
    3 min drive
  • Pybus Public Market
    4 min drive
  • Riverfront Park
    5 min drive
  • Wenatchee, WA (EAT-Pangborn Memorial)
    8 min drive

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

SureStay Hotel by Best Western Wenatchee

Hotel in East Wenatchee with free breakfast and 24-hour front desk
This hotel features an outdoor pool, laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Wenatchee offers 55 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This East Wenatchee hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Wenatchee. During your stay, you're just a quick walk from Columbia River. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities and a vending machine
  • Steps from Columbia River and a 3-minute drive from Wenatchee Valley Museum and Cultural Center
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, a vending machine, and laundry facilities are also featured at SureStay Hotel by Best Western Wenatchee. Free self parking is available.

Smoking is allowed in designated areas at this East Wenatchee hotel.

Guests are served a free continental breakfast daily from 5 AM to 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5 AM to 9 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Wild Rivers Inn East Wenatchee
Wild Rivers Inn
Wild Rivers East Wenatchee
SureStay Hotel Best Western Wenatchee
SureStay Best Western Wenatchee
SureStay Best Wenatchee
Surestay By Best Wenatchee
SureStay Hotel by Best Western Wenatchee Hotel
SureStay Hotel by Best Western Wenatchee East Wenatchee
SureStay Hotel by Best Western Wenatchee Hotel East Wenatchee

SureStay Hotel by Best Western Wenatchee Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 336 out of 782 reviews" "
Rating 8 - Good. 276 out of 782 reviews" "
Rating 6 - Okay. 115 out of 782 reviews" "
Rating 4 - Poor. 34 out of 782 reviews" "
Rating 2 - Terrible. 21 out of 782 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great staff too thank you 😊
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia

Stayed 1 night in Aug 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
I hadn’t sates in a Sure Stay before. It’s kind of a best Western Minus, in my opinion. Rooms were clean and comfortable but amenities were minimal as were the breakfast offerings.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Hotel is definitely outdated, the hallways and the room had the old casino smell to them. Also the bedding was slightly stained. We’ve heard people screaming in the hallways but that stopped after 11pm. Overall ok place to stay for one night when passing thru. The staff is friendly :)
Stayed 1 night in Aug 2024

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked their hospitality. Next time I go, I will be staying there and it is so convenient.
Stayed 12 nights in Jul 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely come back!
For an older building It was very nice and clean! No complaints!
Stayed 1 night in Aug 2024

8/10 Good

Lyndall

Travelled with family
Liked: Amenities
Very friendly front desk staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Brandon

Stayed 2 nights in Jul 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool area. The surrounding area doesnt offer much. Still, I'd stay again.
Stayed 1 night in Jun 2024

8/10 Good

Alejandra

Stayed 1 night in Jul 2024

10/10 Excellent

Mayze

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Timothy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable stay in Wenatchee
Stayed 2 nights in Jul 2024

6/10 Okay

Perry

Stayed 1 night in Jul 2024

2/10 Terrible

Yogesh, Bothell

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property manager was rude. The carpet smelled of pee, the breakfast items, silverware, coffee and hot water ran out before 8 30 am. And when we requested to have more, the staff took way to long andad faces as if we were at some fault. Don't stay here.
Stayed 2 nights in Jul 2024

2/10 Terrible

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
All good
Stayed 1 night in Jul 2024

8/10 Good

Francoise

Stayed 1 night in Jul 2024

10/10 Excellent

Dianna

Stayed 1 night in Jun 2024

2/10 Terrible

dawn

Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Wenatchee visit
This is just an ok hotel. It could use a deep clean and some upgrades. If you just need a place to sleep it will work. The breakfast was served at 5:00, which was a plus for us.
Stayed 2 nights in Jun 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent customer service
Stayed 1 night in Jun 2024

2/10 Terrible

Lorena

Liked: Cleanliness
Stayed 1 night in Jun 2024

8/10 Good

Ralph

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024