Hotel Villa Serena

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Villa Serena

Front of property
Standard Room, 1 Queen Bed | Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Deluxe Room, 1 Queen Bed | Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Parking included

Explore the area

Map
771 El Cajon Blvd, El Cajon, CA, 92020
  • The Magnolia
    2 min drive
  • Hacienda’s Mexican Food
    4 min walk
  • El Cajon Transit Center Station
    10 min walk
  • San Diego, CA (SEE-Gillespie Field)
    17 min drive

Room options

Deluxe Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Single Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Queen Beds

  • 162 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hotel Villa Serena

Motel in El Cajon with free parking
A 24-hour front desk, a garden and free self parking are available at this motel. WiFi in public areas is free.
Hotel Villa Serena offers 24 accommodations with a hairdryer and free toiletries. Cable televisions are provided.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hotel Villa Serena, you'll be within walking distance of The Magnolia. Enjoy features like free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • 14 minutes by car from Balboa Park and 9 minutes from San Diego State University
Hotel Villa Serena offers its guests a garden. WiFi is free in public spaces. Self parking is free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Villa Serena El
Villa Serena El Cajon
Villa Serena Motel El
Villa Serena Motel El Cajon
Villa Serena Motel
Hotel Villa Serena Motel
Hotel Villa Serena El Cajon
Villa Serena Motel El Cajon
Hotel Villa Serena Motel El Cajon

Hotel Villa Serena Reviews

Reviews

5.8
Rating 10 - Excellent. 52 out of 214 reviews" "
Rating 8 - Good. 28 out of 214 reviews" "
Rating 6 - Okay. 40 out of 214 reviews" "
Rating 4 - Poor. 27 out of 214 reviews" "
Rating 2 - Terrible. 67 out of 214 reviews" "

6.0/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Diana T

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I originally booked this "hotel" on expedia It looked super clean and very modern, however when i arrived at the address, it was a motel ! check in was a bit slow but the gentleman who checked me in was kind and hospitable. I decided to stay and check it out. once I walked in to the room to check it out there was a room with a shower curtain that was dirty, the second room I booked was a bit cleaner however there was no shower door in that bathroom and it had bad lighting, the tub looked stained.
Stayed 2 nights in Sep 2024

8/10 Good

silvia

Liked: Staff & service
Good place to stay the night
Stayed 1 night in Jul 2024

6/10 Okay

Giselle

Disliked: Staff & service
Room was nice and comfy. It was a bit hot in the room the A/C unit is older so it took a while for the room to cool. Overall it was worth it, would recommend.
Stayed 4 nights in Jul 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean and nice people
Stayed 2 nights in Jul 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
The lion on the wall
Stayed 1 night in Jun 2024

6/10 Okay

Nelson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

Jessica

Disliked: Room comfort
Our ac did not cool the room.
Stayed 1 night in Jun 2024

10/10 Excellent

rita

Stayed 1 night in Jun 2024

2/10 Terrible

Juan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally everything in the room smelled like cigarette Including the towels in the restroom. This place by far has been the most disgusting I’ve stayed at.
Stayed 1 night in Jun 2024

2/10 Terrible

angie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not even stay. Not what pictures described it’s not a hotel it’s a motel. We lost out on our money. We stayed elsewhere . Would not recommend this place at all
Stayed 1 night in Jun 2024

2/10 Terrible

Jacqueline

Stayed 1 night in Jun 2024

8/10 Good

Maria D.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

CYNTHIA

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Joel

Liked: Staff & service, property conditions & facilities
Easy and quick check in. Friendly staff
Stayed 1 night in May 2024

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

April Lynn

Stayed 4 nights in Apr 2024

10/10 Excellent

Noemi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice. The room was spacious and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Egbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable and great price
Easy to check in and clean.
Stayed 6 nights in Mar 2024

2/10 Terrible

Jessica

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn’t like the area at all. It was very dirty and unkept. Looked nothing like the pictures. We ended up booking another place.
Stayed 2 nights in Feb 2024

10/10 Excellent

MaryAnna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

ELDER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Janis

Travelled with family
Disliked: Room comfort
It was fine. It’s an older hotel we didn’t expect too much. They were accommodating
Stayed 1 night in Dec 2023

2/10 Terrible

michelle

Travelled with partner
Liked: Staff & service, property conditions & facilities
The water pessure in the bathroom sink was very low and the heater did not work properly in the room. We stayed for 2 nights, the room was not cleaned in the morning time, we only have 2 towels, 2 pillows on the bed and a very thin blanket for the bed as well.
Stayed 2 nights in Dec 2023