Extended Stay America Suites El Paso West

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Dates

January 2025

February 2025

Studio, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, Multiple Beds, Non Smoking | Private kitchen | Fridge, microwave, oven, stovetop

Studio, 1 Queen Bed, Non Smoking | Private kitchen | Fridge, microwave, oven, stovetop

Overview
Rooms
Location
Policies

Good

Popular amenities

Pet-friendly

Breakfast included

Laundry

Kitchen

Air conditioning

Free WiFi

Explore the area

990 Sunland Park Dr, El Paso, TX, 79922

Sunland Park Mall
13 min walk
Baskin-Robbins
2 min walk
El Paso Bus Station
8 min drive
El Paso, TX (ELP-El Paso Intl.)
21 min drive

Room options

Studio, 2 Queen Beds, Non Smoking

Sleeps 4
2 Queen Beds

Deluxe Studio, Multiple Beds, Non Smoking

Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

Sleeps 2
1 Queen Bed

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel in El Paso with free breakfast and 24-hour front desk

Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Weekly housekeeping is available.

Extended Stay America Suites El Paso West offers 73 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 38-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites El Paso West. During your stay, you're just a quick walk from Bob-O's Family Fun Center. Features include free breakfast, free WiFi in public areas and free self-parking.

Free on-the-go breakfast served daily
Free WiFi
Free self-parking
Amenities include laundry facilities, a lift and a vending machine
Steps from Bob-O's Family Fun Center and 13 minutes on foot from Sunland Park Mall
Pets welcome for a fee (restrictions apply)

Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites El Paso West also features a vending machine, laundry facilities, and a lift. Free self parking is available.

This El Paso hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

In-room kitchen
In-room microwave
In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Vending machine

Guest services

Housekeeping (weekly)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Pool hoist on site
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

38-inch flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Hob
Kitchen
Microwave
Oven
Refrigerator

Air conditioning
Desk
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
Maximum 2 pets
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 10.0 per stay.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America El Paso West

Extended Stay America Hotel El Paso West

Extended Stay America El Paso West Aparthotel

Studio Plus El Paso

Extended Stay America El Paso West Hotel

Extended Stay America El Paso West

Extended Stay America Suites El Paso West Hotel

Extended Stay America Suites El Paso West El Paso

Extended Stay America Suites El Paso West Hotel El Paso

Extended Stay America Suites El Paso West Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

6/10 Okay

Ruth

21 Sept 2024

Disliked: Property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Sal, el paso

19 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family

16 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

4 Sept 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, room comfort

Terrible management and Customer service

This has always been our go to when we stay in El Paso but this last experience was inexcusable. We reserved a room with 2 double beds at the last minute. When we got in the room I immediately started having a bad allergic reaction. That means there was cat dander in the room. Okay not the end of the world, we just switch rooms. That's where things get hairy. I go downstairs anticipating no problems just give us another room and was put on the phone with the manager who told me "all of the rooms are exactly the same". I said well that's interesting since we've stayed here before about 15 times and I've never had this problem". Then he says well we only have one other room with 1 queen bed. That wasn't going to work because I'd just had surgery and we needed 2 beds. I said okay then just give me a refund. He says no, we can't get our commission back from hotels.com if you cancel, so you can stay or lose your money. I've never had a hotel refuse to issue a refund if we could not stay due to an issue with the room. It was the worst night ever and we REALLY needed the sleep. Plus we just booked it minutes before arriving so they weren't "holding the room" for us and losing out on another booking. Ive always loved this hotel but I don't know what's up with this manager. It's not okay to treat customers this way. Not at all. It's called the hospitality industry for a reason. You take care of your customers. There was also an option to upgrade us to a better room and he refused.

Stayed 1 night in Aug 2024

6/10 Okay

Gregorio

1 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Brandom

31 Aug 2024

Liked: Cleanliness, amenities

Clean

Stayed 1 night in Aug 2024

6/10 Okay

Anna

31 Aug 2024

I love it here

Stayed 2 nights in May 2024

4/10 Poor

Michelle

Travelled with family

28 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Old outdated musty dirty carpet … dilapidated cabinets.. they don’t even move the chairs to vacuum behind the chairs. Pretty gross

Stayed 2 nights in Aug 2024

4/10 Poor

Crystal

Travelled with family

26 Aug 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

All trash cans were full. Front door entry and in the stairwell. It smelled very bad in the stairway.

Stayed 1 night in Aug 2024

2/10 Terrible

Vania

Business traveller

26 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

4/10 Poor

Christopher

Travelled with family

24 Aug 2024

Disliked: Cleanliness, property conditions & facilities

stinks like military barracks.

Stayed 1 night in Aug 2024

8/10 Good

JORGE

23 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Travelled with family

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Have stayed here on several visits. Alway clean, friendly staff and centrally located.

Stayed 2 nights in Aug 2024

6/10 Okay

Marti

20 Aug 2024

Liked: Room comfort

Disliked: Property conditions & facilities

Medical

There was a half-eaten sandwich in the refrigerator and a book in one of the drawers. Minor repairs are needed throughout. Trim pieces are loose from the door, door in the bathroom vanity is crumbly, and the weather strip on the door was loose.

Stayed 1 night in Aug 2024

8/10 Good

Randi

16 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Ranulfo

Travelled with family, Travelled with family and small children

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortable stay with kitchen

Stayed 1 night in Aug 2024

2/10 Terrible

Anastacio

Travelled with family and small children

12 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

You advertise breakfast and there was coffee and muffins. That is a JOKE!!! Your staff was not helpful, and it was an embarrassment to take my family to this facility.

Stayed 2 nights in Aug 2024

8/10 Good

Ruben

8 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 1 night in Aug 2024

6/10 Okay

Alberto

Travelled with family, Business traveller

8 Aug 2024

Liked: Staff & service, property conditions & facilities

Tuvimos problemas al momento del check in

Stayed 1 night in Aug 2024

10/10 Excellent

Debra, Lakewood

4 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was fine. Not very personable but it was fine

Stayed 1 night in Jul 2024

10/10 Excellent

Raymond

30 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

So I stay often at this hotel when I’m passing through El Paso and never have an issue. My trip on Saturday 27th was a little different. The room next to me had someone that was acting out. Was loud/making weird sounds and I knew we were going to hear him all night. I talked to the front desk. Very nice young lady that said she would contact them and not to worry. After the conversation I heard no noises. Had a good night sleep. Thank you

Stayed 1 night in Jul 2024

8/10 Good

ANNABELLE

Travelled with family and small children

28 Jul 2024

Liked: Staff & service, amenities

No Pool;(

Stayed 1 night in Jul 2024

6/10 Okay

Lydia

28 Jul 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Bed very uncomfortable, "pillow" might as well not provide - flat flat flat. Carpet dirty Shower head molding Even though it was close to where we needed to be will never stay here.

Stayed 1 night in Jul 2024