Holiday Inn Express Hotel & Suites El Reno by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites El Reno by IHG

Exterior
Indoor pool, open 7 AM to 10 PM, pool loungers
Free daily full breakfast
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Hair dryer, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

Map
1817 Sw 27th St, El Reno, OK, 73036
  • Rinehart Park
    ‪17 min walk‬
  • Redlands Community College
    ‪4 min drive‬
  • Canadian County EXPO & Event Center
    ‪6 min drive‬
  • Oklahoma City, OK (OKC-Will Rogers World)
    ‪29 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil Roll Shwr)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Comm, Mobil Roll Shwr)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil Tub)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible (Comm, Mobil Tub)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Comm)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites El Reno by IHG

Suburban hotel with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express Hotel & Suites El Reno by IHG offers 79 air-conditioned accommodations with a safe and free newspapers. Pillowtop beds feature down duvets. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
During your stay at Holiday Inn Express Hotel & Suites El Reno by IHG, you'll be within walking distance of Rinehart Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and extended parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Rinehart Park and 6 minutes from Canadian County EXPO & Event Center
Holiday Inn Express Hotel & Suites El Reno by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express Hotel & Suites El Reno by IHG also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This El Reno hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel El Hotel Reno
Holiday Inn Express Hotel El Reno
Holiday Inn Express El Reno
Holiday Inn Express Hotel Suites El Reno

Holiday Inn Express Hotel & Suites El Reno by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 249 out of 449 reviews
Rating 8 - Good. 118 out of 449 reviews
Rating 6 - Okay. 41 out of 449 reviews
Rating 4 - Poor. 16 out of 449 reviews
Rating 2 - Terrible. 25 out of 449 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Gregory

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The front desk person was very nice and tried to be helpful, but I waited 20 minutes to be checked in (after a 14 hr drive), had to change the room (bring all my belongings up the the 4th fl and then back down since the room was wrong...and then back up again when the new room was assigned). Phone was dead (no dial tone) tv not functioning / broken and some lights not working. Front desk guy tried to help but could not fix anything. Oh well
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool nice water warm. Comfy bed clean room. Staff friendly let me check-in early.
Stayed 1 night in Dec 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Jamie

Stayed 1 night in Mar 2025

2/10 Terrible

Ashley

Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Stayed 1 night in Mar 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday inn El reno

The trip was amazing but it was a bit scary when my niece cut her foot on broken glass in the pool
Stayed 3 nights in Mar 2025

2/10 Terrible

Candice

Travelled with family
Disliked: Staff & service

Extra charges!!!!

I showed up after 3:30 p.m. and there wasn’t a clean room to be checked into, so we went and ate. Came back and was able to be checked in. The rest of the stay was fine until I checked by bank account the next day after checkout. I have two $20 charges (they told me I would be charged $20 for incidentals), a $91.89 charge, and two $111.89 charges. We checked out of the hotel three days ago and so far I’ve only been refunded $111.89 one time. I’ve called multiple times and still haven’t been able to speak to a manager! So I paid $146.22 on hotels.com for this room, and have been charged a total of $355.67 from Holiday Inn and reimbursed $111.89, leaving $243.78 outstanding.
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place wasn’t bad. We used the pull out couch bed for my youngest daughter. The mattress was literally split open on the side and super flimsy. The rest of the place was okay though
Stayed 1 night in Mar 2025

2/10 Terrible

Billy

Travelled with family
Disliked: Cleanliness
Some things are just not optional when you’re traveling….the air conditioner didn’t work, we were hot all night and that was miserable. The check in person charged us twice for incidentals. The continental breakfast was completely empty at 7:00. There was a used bar of soap left in the tub and the tub hadn’t been cleaned. 😑I expect more from Holiday Inn with the prices they charge. Unfortunately I think we will stick to the Hampton Inn hotel chains from now on.
Stayed 1 night in Mar 2025

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Edwin

Liked: Cleanliness
Disliked: Staff & service, room comfort

JERRY

Jerry the older guy working nights let it be very clear that we were an inconvenience to him when trying to confirm our reservation and then upon arrival as well not only to us but to everyone that he had an encounter with! We have stayed at many IGH hotels and have loved them however this was not a good experience at all and to be treated the way Jerry treated us is not acceptable! He even had one of his employees crying her eyes out in front of everyone! Jerry will be the cause of the El Reno location loosing money and guest who books quite often with!
Stayed 1 night in Feb 2025

6/10 Okay

Megan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ugh

The beds were terribly uncomfortable! The breakfast bar was missing a lot of food! We reserved 5 rooms so of them weren't cleaned during the day.
Stayed 2 nights in Feb 2025

8/10 Good

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an issue that was quickly resolved. Everyone makes mistakes. We will be back
Stayed 1 night in Feb 2025

10/10 Excellent

Bobbie Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Catharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast was good. Staff was friendly
Stayed 2 nights in Feb 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. The facility was clean and updated. The breakfast had a large variety of hot choices and quick to go choices. And the coffee was spot on. We will stsy here again.
Stayed 1 night in Feb 2025

8/10 Good

Manhong

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot break fast as promised. That was disappointing. Otherwise it was AAA
Stayed 1 night in Feb 2025

10/10 Excellent

Parker

Stayed 1 night in Feb 2025

6/10 Okay

Monica

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
There were cockroaches in my room
Stayed 1 night in Feb 2025