SureStay Hotel by Best Western Bardstown General Nelson

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Hotel by Best Western Bardstown General Nelson

Exterior
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Exterior
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout curtains, iron/ironing board, free WiFi
Free daily self-service breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
411 West Stephen Foster Ave, Bardstown, KY, 40004
  • Basilica of St Joseph Proto-Cathedral
    3 min walk
  • Spalding Hall
    5 min walk
  • Stephen Foster Restaurant
    2 min walk
  • Bardstown, KY (BRY-Samuels Field)
    2 min drive

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Bardstown General Nelson

Hotel in Bardstown with free breakfast and seasonal outdoor pool
This hotel features a seasonal outdoor pool, a business centre and concierge services. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
SureStay Hotel by Best Western Bardstown General Nelson offers 48 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

This Bardstown hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at SureStay Hotel by Best Western Bardstown General Nelson. During your stay, you're just a quick walk from Basilica of St Joseph Proto-Cathedral. You'll find features such as free WiFi in public areas and free self-parking, plus a business centre.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, meeting rooms and a computer
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 3-minute walk from Basilica of St Joseph Proto-Cathedral and 5 minutes on foot from Spalding Hall
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and a garden are also featured at SureStay Hotel by Best Western Bardstown General Nelson. Self parking is free.

Smoking is allowed in designated areas at this Bardstown hotel.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

SureStay Hotel by Best Western Bardstown General Nelson Hotel
General Nelson Inn Bardstown
General Nelson Bardstown
General Nelson

SureStay Hotel by Best Western Bardstown General Nelson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 392 out of 861 reviews" "
Rating 8 - Good. 350 out of 861 reviews" "
Rating 6 - Okay. 79 out of 861 reviews" "
Rating 4 - Poor. 31 out of 861 reviews" "
Rating 2 - Terrible. 9 out of 861 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cindi

Liked: Property conditions & facilities
Rooms have been updated and are nice. Breakfast was good. Staff were friendly and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rod

Stayed 2 nights in Jun 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect weekend getaway. Super sweet staff members, comfortable beds, pretty property to look at, and the pool was amazing. Breakfast was just ok but that's pretty normal with hotel breakfast. At least they offer something because a lot of hotels are starting not to anymore. I would definitely stay again if in the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stanislav

Stayed 2 nights in Apr 2024

10/10 Excellent

Paul, Seminole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to down town and the price was right.
Stayed 1 night in Aug 2024

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Awesome pool. Nicest people at front desk. Curb appeal is not the best but don’t let that fool you.
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

8/10 Good

Seth Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Aug 2024

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet area. Beds were comfortable. Would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Frances, Louisvil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy street
Stayed 5 nights in Aug 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but neat, clean and obviously they have made efforts to make updates. The recliners in the rooms are a definite plus. Breakfast is in a seperate building but well done ( as far as free hotel breakfasts go). We would stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived before check in and they made sure my room was ready with 30 minutes. Nice place to stay. Pool was very clean. Next to restaurant and gas station
Stayed 1 night in Jul 2024

10/10 Excellent

Carol

Stayed 1 night in Jul 2024

2/10 Terrible

Sharon

Stayed 2 nights in Jul 2024

10/10 Excellent

fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frpont desk person was very helpful when I arrived. My room was excellent. the hotel is in a great location - easy walk or short drive to restaurants and entertainment.
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and good condition. Staff was friendly. Lots of bikers staying and hanging out outside.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property.
Stayed 1 night in Jul 2024

10/10 Excellent

Davida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room / bed. Nice shower ! Enjoyed sitting on the patio. Thank you for using paper products instead of styrofoam for breakfast. Very convenient to downtown Bardstown. Would stay there again !
Stayed 1 night in Jul 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean place
Stayed 1 night in Jun 2024

8/10 Good

Kimberly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great/clean as far as rooms. The parking lot in front is tight for large vehicles if there are many cars. Someone had a large Uhaul-type truck parked sideways in the front parking lot. It made trying to park with a regular pickup truck a challenge. The staff was great. Breakfast was ok. Sausage gravy but no sausage, a better selection with yogurt, and more cereals are needed. Proximity is great, with some amazing restaurants and distilleries within a few minutes' drive.
Stayed 2 nights in Jun 2024

6/10 Okay

Vicki, MONTICELLO

Stayed 1 night in Jun 2024