Candlewood Suites Erie, an IHG Hotel

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Dates

January 2025

February 2025

Individually furnished, desk, laptop workspace, iron/ironing board

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool

Pet-friendly

Gym

Laundry

Air conditioning

Kitchen

Explore the area

2020 Edinboro Road, Erie, PA, 16509

Millcreek Mall
5 min walk
Moe's Southwest Grill
3 min walk
Erie Station
12 min drive
Erie, PA (ERI-Erie Intl.)
10 min drive

Room options

Studio Suite, 2 Queen Beds

Sleeps 4
2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Comm)

Sleeps 4
2 Queen Beds

Suite, 1 Bedroom (1 King Bed, Sofa Bed)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed, Accessible (Com, Tub)

Sleeps 2
1 Queen Bed

Studio Suite, 1 King Bed, Accessible (Comm)

Sleeps 2
1 King Bed

Studio Suite

Sleeps 2
1 King Bed OR 1 Queen Bed

Studio Suite, 1 King Bed

Sleeps 2
1 King Bed

Studio Suite, 1 Queen Bed, Accessible (Comm)

Sleeps 2
1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobil Tub)

Sleeps 2
1 Queen Bed

Studio Suite, 1 Queen Bed

Sleeps 2
1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobil Roll Shwr)

Sleeps 2
1 Queen Bed

Similar properties

Pool

Pet-friendly

Free WiFi

Restaurant

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel with free parking, a quick walk to Millcreek Mall

Along with an indoor pool, this hotel has a fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and dry cleaning. Weekly housekeeping is available.

Candlewood Suites Erie, an IHG Hotel offers 68 air-conditioned accommodations with DVD players and free newspapers. Each accommodation is individually furnished. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

This Erie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Erie, an IHG Hotel. During your stay, you're just a quick walk from Millcreek Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.

Free WiFi
Free self-parking
Take a swim in the indoor pool
Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
On-site recreation includes a gym
Just a 5-minute walk from Millcreek Mall and 6 minutes by car from Erie Zoo
Pets welcome for a fee

Candlewood Suites Erie, an IHG Hotel offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. You'll find a 24-hour business centre on site.

Public spaces have free WiFi. The business-friendly Candlewood Suites Erie, an IHG Hotel also features barbecue grills, a picnic area, and complimentary newspapers in the lobby. Free self parking is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Snack bar/deli

Restaurants on site

Candlewood Cupboard

Things to do

Golf
Gym
Indoor pool
Shopping centre

Family friendly

DVD player
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (weekly)

Business services

24-hour business centre

Outdoors

Barbecue grill
Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Grab bar in shower
Lift
Low-height counter and sink
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-width doorways

Room amenities

Bathroom

Hair dryer
Towels provided

Entertainment

42-inch flat-screen TV with premium satellite channels
DVD player

Food and drink

Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Freezer
Full-sized refrigerator/freezer
Hob
Kitchen
Microwave
Paper towels
Toaster

Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Individual furnishings
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation, per stay, plus a deposit of USD 150.00 per stay
Maximum 2 (weight limit: 80 lb per pet)

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet deposit: USD 150.00 per stay
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Erie Hotel

Candlewood Suites Erie

Candlewood Suites Erie, An Ihg

Candlewood Suites Erie, an IHG Hotel Erie

Candlewood Suites Erie, an IHG Hotel Hotel

Candlewood Suites Erie, an IHG Hotel Hotel Erie

Candlewood Suites Erie, an IHG Hotel Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

8/10 Good

Bruce

Business traveller

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was clean and had a great workspace. Also, the wifi was easy to log onto and had great speed.

Stayed 1 night in Sep 2024

10/10 Excellent

Eileen

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a very nice,,quiet, safe place to stay.

Stayed 2 nights in Aug 2024

2/10 Terrible

Vishalaksha

Travelled with family and small children

3 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Hotel was under staff and they couldn’t make the room available till mid night. We went to a different hotel.

Stayed 1 night in Aug 2024

2/10 Terrible

Ralph

Travelled with family

31 Aug 2024

Disliked: Staff & service

Mistreated by GM Jen this place should be Ashamed of themselves for kicking out A handicap person in A wheelchair ♿️ my wife who is partially disabled and my 79 year old mom who can barely walk because of The General Manager Jennifers refusal to change our sheets my wife got angry and contrast to what Jennifer will tell you i had to sleep in my wheelchair for 3 nigjts and when we got mad about the fact that the hotel would not change our sheets the GM Jennifer decided to boot us out of the hotel Jennifer has A pack of lies to tell you none true about the anger we had about not getting our sheets changed this hotel should replace the whole staff and Jennifer should be fired for her behavior in regards to this. We had to stay at another hotel in grove city Pa because there were no other roons available in Erie Pa to accommodate us so we had to stay at another hotel our entire trip to Erie was Ruined Thank you.

Stayed 14 nights in Aug 2024

10/10 Excellent

Laura

Travelled with family

31 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great bed at Candlewood!

Stayed 1 night in Aug 2024

8/10 Good

Diana

30 Aug 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Natalie

Travelled with family

28 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed staying here and will do so again.

Stayed 4 nights in Aug 2024

8/10 Good

Tamara

Travelled with group

26 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, amenities

There were bags of trash in the hall all weekend. They were the same bags as when I arrived to when I left. The elevator had a water bottle on the floor all weekend. I took my own lysol wipes and lysol spray for the room. The elevator floors were not clean at all. The front desk staff tho was super friendly and polite and knowledgeable.

Stayed 1 night in Aug 2024

6/10 Okay

Constance

18 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Aayush

18 Aug 2024

Liked: Cleanliness, property conditions & facilities

Stayed 3 nights in Aug 2024

4/10 Poor

Ann

Travelled with family

17 Aug 2024

Liked: Staff & service, amenities

Disliked: Cleanliness

Room 107 is too close to the front desk, there is noise all night.

Stayed 3 nights in Aug 2024

6/10 Okay

Patti

15 Aug 2024

Liked: Staff & service, property conditions & facilities

Maybe have a place to sit to other entrances

Stayed 3 nights in Aug 2024

2/10 Terrible

Natascha

Travelled with family

5 Aug 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Utterly Disgusting

I booked this hotel through a third-party vendor. The room was supposed to be to double queen beds. When I arrived, I was providing my keys, checked into my room and realized it was only one queen bed for three guest. I went to the desk and explained my concern. The front desk staff told me there was nothing they could do. I asked if there was a pull out or cot available, and was told that there were none available. The woman at the front desk appeared to be very overwhelmed and flustered as numerous guests came and were turned away because third-party vendors overbooked the hotel. Other guests complained about the conditions of the rooms to no avail. Let’s get to the room itself. Although the hotel is a non-smoking facility my room smelled like cigarettes smoke. The bathroom was filthy and moldy. I would not recommend this hotel to ANYONE traveling with family and animals.

Stayed 1 night in Aug 2024

2/10 Terrible

Gao

Travelled with family

5 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

not the room we ordered and shower not working

Stayed 1 night in Aug 2024

2/10 Terrible

Natascha

Travelled with family

5 Aug 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

I booked this hotel through a third-party vendor. The room was supposed to be to double queen beds. When I arrived, I was providing my keys, checked into my room and realized it was only one queen bed for three guest. I went to the desk and explained my concern. The front desk staff told there was nothing they could do. I asked if there was a pull out or cot available, and was told that there were none available. The woman at the front desk appeared to be very overwhelmed and flustered as numerous guests came and were turned away because third-party vendors overbooked the hotel. Other guests complained about the conditions of the rooms to no avail. Let’s get to the room itself. Although the hotel is a non-smoking facility my room smelled like cigarettes smoke. The bathroom was filthy and moldy. I would not recommend this hotel to ANYONE traveling with family and animals.

Stayed 1 night in Aug 2024

6/10 Okay

Megan

Travelled with family and small children

4 Aug 2024

Our room smelled like cigarette smoke so we bought our own air fresheners. The cooktop burners were broken (it would flip the breaker everytime it was turned on) so we couldn't cook some of the food we purchased. We also couldn't adjust the room temperature as it stated. There were only 2 options: 65 degrees and freezing or turn it off and wait until it got too hot and needed turned back on again. The laundry facilities were free so that was helpful. Our room was never cleaned so we were able to at least wash and reuse our bathroom towels.

Stayed 4 nights in Jul 2024

6/10 Okay

Danielle

4 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

RANDALL

1 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

6/10 Okay

justin

31 Jul 2024

Liked: Cleanliness

Average stay....

Was put in wrong room upon checking in, but luckily they had the style of room I booked originally and made it right. Remote for tv didnt work properly, seemed like the batteries were dying. Hotels.com website said checkout was 12pm when in fact it is 11am. No issues with parking or location. Overall, a decent 1 night stay.

Stayed 1 night in Jul 2024

4/10 Poor

Alan, Troutman

31 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Multiple issues with this hotel. During stay someone came in room and emptied out contents of refrigerator and left them out on counter where they spoiled. Manager denied it was staff but who else would have access / reason? Overall property not clean, paint peeling in bathroom. Lots of road noise. On the positive side they did refund a reservation for a future date which I had cancelled.

Stayed 8 nights in Jul 2024

10/10 Excellent

elizabeth, Honolulu

Travelled with family, Business traveller

26 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What to see on the website is true

Stayed 3 nights in Jul 2024

2/10 Terrible

Scott

Travelled with partner

25 Jul 2024

Maintenance was a big issue with our stay. Had another really odd problem at check in that the staff did their best to work through with the resources they had. I have to say I’ve not had a jaw dropping experience like that before.

Stayed 3 nights in Jul 2024

4/10 Poor

Natalie

22 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Front desk staff was untrained, rooms were not stocked with towels, the shower had lots of soap scum, lights in the room did not work- And there was pervious guests' pizza left in the refrigerator!

Stayed 1 night in Jul 2024

2/10 Terrible

Steven

Business traveller

22 Jul 2024

Disliked: Staff & service

No Room

Arrived at hotel after already paying and was told that because of the Microsoft bug, their systems could not stop taking reservations even though they were fully booked. We were turned away without a room and told that Hotel.com had to fix our refund issue.

Stayed 1 night in Jul 2024

8/10 Good

John

Travelled with family

19 Jul 2024

My only suggestion/concern is that there was no grab bar IN the tub/shower. There was one OUTSIDE the tub, but nothing to grab onto inside the wet area. A bit dangerous.

Stayed 3 nights in Jul 2024