Hotel North Pole

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Dates

December 2024

January 2025

Desk, blackout curtains, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Gym

Breakfast included

24/7 front desk

Pet-friendly

Laundry

Housekeeping

Explore the area

449 N Santa Claus Lane, North Pole, AK, 99705

Santa Claus House
7 min walk
Fort Wainwright
15 min drive
Chena River
16 min drive
Fairbanks, AK (FAI-Fairbanks Intl.)
23 min drive

Room options

Santa Suite

Sleeps 4
2 Queen Beds

Mini Suite Double Queen Room

Sleeps 4
2 Queen Beds

Double Extended Stay Suite

Sleeps 4
2 Queen Beds

Extended Stay Suite

Sleeps 3
1 Queen Bed

Superior Suite, 1 Queen Bed

Sleeps 3
1 Queen Bed

Handicap Accessible Double Queen Room

Sleeps 4
2 Queen Beds

Mini Suite Queen Room

Sleeps 3
1 Queen Bed

Handicap Accessible Queen Room

Sleeps 3
1 Queen Bed

Similar properties

Free airport shuttle

Pet-friendly

Parking included

Free WiFi

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Hotel in North Pole with free breakfast and 24-hour fitness centre

A 24-hour fitness centre, a 24-hour business centre and a business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services and dry cleaning.

Hotel North Pole offers 70 air-conditioned accommodations with free newspapers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

This North Pole hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

During your stay at Hotel North Pole, you're just a quick walk from Santa Claus House. Features include free breakfast, free WiFi in public areas and free self-parking.

Free continental breakfast served daily
Free WiFi and wired Internet
Free self-parking
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a 24-hour gym
Just a 1-minute drive from Santa Claus House and 7 minutes from Eielson Air Force Base
Dogs welcome for a fee (restrictions apply)

WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Hotel North Pole. Free self parking is available.

This North Pole hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, German

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site

Food and drink

Free continental breakfast available daily 6:30 AM to 9:30 AM

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

24-hour business centre
Meeting room

Outdoors

Barbecue grill
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)

1 building
3 floors
Built in 2009
Reception hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom

Entertainment

Flat-screen TV with cable channels

Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: USD 40 per accommodation, per night
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 40 per accommodation, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not provide rollaway/extra beds.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel North Pole

North Pole Hotel

Hotel North Pole Hotel

Hotel North Pole North Pole

Hotel North Pole Hotel North Pole

Hotel North Pole Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

David

Travelled with family

1 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, helpful staff! We would definitely return here!

Stayed 1 night in Jul 2024

10/10 Excellent

Grace

1 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

8/10 Good

Mara

Business traveller

26 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The only negative was the very very firm bed. I travel every week and this may be the hardest bed I've ever had room 314

Stayed 3 nights in Jul 2024

10/10 Excellent

BOBBY

Travelled with family

25 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed several nights, and enjoyed the breakfast offered very much. Someone was diligent to keep the options refilled as needed. There was an ice machine on our floor.

Stayed 9 nights in Jul 2024

8/10 Good

Scott

Business traveller

24 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

Heather

Business traveller

17 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jul 2024

8/10 Good

Susan

Travelled with group

22 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Found some bugs in the bathroom.

Stayed 1 night in Jun 2024

10/10 Excellent

david

17 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2024

10/10 Excellent

Russell

11 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Apr 2024

10/10 Excellent

Deborah, Wellton

10 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice property Staff is really great

Stayed 1 night in May 2024

10/10 Excellent

Lori

21 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An unusual location for a hotel but turned out to be so special! The staff was excellent and super helpful

Stayed 7 nights in Mar 2024

10/10 Excellent

Celia

Travelled with family, Travelled with pets

19 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Extremely pet friendly! They even give you a dog bed and bowls!

Stayed 1 night in Mar 2024

8/10 Good

michelle

Travelled with partner

10 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful facility Loved this spot. Only thing lacking is a hot tub.

Stayed 5 nights in Mar 2024

8/10 Good

Kay Shin

9 Mar 2024

Stayed 1 night in Mar 2024

8/10 Good

Luke

Travelled with family

23 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel North Pole is the best place we’ve stayed at all week while in the Fairbanks area

Stayed 1 night in Feb 2024

8/10 Good

Kathleen

22 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel was convenient to area attractions and clean and comfortable; however the shower was weak and for someone four feet tall.

Stayed 1 night in Feb 2024

2/10 Terrible

Mendenzon, Fairbanks

Travelled with family and small children, Business traveller, Travelled with pets

16 Feb 2024

Disliked: Staff & service, amenities, property conditions & facilities

The staff is very rude and for a hotel that is pet friendly it is very inconvenient that I was told if I leave the building I cant leave my pet in a kennel. I cannot take my peta to conference meetings so staying at this place was pointless

Stayed 3 nights in Feb 2024

10/10 Excellent

David

Travelled with family

25 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Awesome place great value and clean

Stayed 1 night in Dec 2023

10/10 Excellent

Kristine

23 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2023

10/10 Excellent

Raymond

25 Sept 2023

Liked: Staff & service, property conditions & facilities

Location was a big draw . I would stay again for cleanses and a superior staff. Michael from 2nd shift thoughtful and kind went way above to make sure we were able to accomplish a lifetime goal of seeing the northern lights.

Stayed 3 nights in Sep 2023

8/10 Good

Kenneth

Travelled with family

19 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our stay at the Hotel. The room was very nice and clean.Very nice breakfast also. The only thing I would like to see improved on is most people associate the North Pole with Christmas so we thought the lobby area would be decorated and overwhelm us, but it was decorated in Halloween.

Stayed 1 night in Sep 2023

10/10 Excellent

Jose

18 Sept 2023

Liked: Staff & service, property conditions & facilities

Very good

Stayed 1 night in Sep 2023

10/10 Excellent

Shawn

7 Sept 2023

Liked: Cleanliness, staff & service

Stayed 5 nights in Aug 2023

4/10 Poor

James

26 Aug 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel was too costly for the value. The “continental breakfast” was the worst we have ever expeienced, so much that we left to eat elsewhere. Poor choices, waffle makers did not seem to function, all items were very small

Stayed 1 night in Aug 2023